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Entry Level It Helpdesk Jobs in Tyler, TX (NOW HIRING)

Business Computer Solutions

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IT Service Dispatcher

Kilgore, TX · On-site

$15.25 - $20.25/hr

This role is responsible for helping coordinate the daily flow of service requests, client ... This role does not require advanced technical expertise, but a basic understanding of IT support, ...

US IT Solutions Inc

General Labor

Kilgore, TX

$13.25 - $16.50/hr

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ...

US IT Solutions Inc

Driver

Kilgore, TX

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ...

VIOC

Entry-level Lube Tech/Technician

Tyler, TX · On-site

$15/hr

Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ... The contact information is for accommodation requests only; do not use this contact information to ...

Essintial Enterprise Solutions

Cable Technician

Tyler, TX · On-site

$27 - $30/hr

This role supports daily IT operations, including troubleshooting workstation issues, installing ... Certifications such as CompTIA A+, Network+, or entry-level cabling certificates. Required tools ...

Essintial Enterprise Solutions

Cable Technician

Tyler, TX · On-site

$27 - $30/hr

This role supports daily IT operations, including troubleshooting workstation issues, installing ... entry-level cabling certificates. Required tools: 8ft AND 12ft A-frame ladders Laser Measurement ...

Nexus Integrity Management

CP Helper 1

Mineola, TX · On-site

$12.75 - $16/hr

... technology integration, and a culture rooted in safety, quality, and excellence. Our field crews ... This entry-level position is ideal for individuals who want to build a long-term career in the ...

SPECTRUM

Entry Level Sales

Kilgore, TX

Build a vast network of referral partners to help quickly engage prospective customers * Develop ... Willingness to learn about our products; comfortable having sales conversations about technology

Brookshire Grocery Company

IT Analytics Lead

Tyler, TX · On-site

Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes ... Collaborates with IT management and other departments to ensure data-driven insights align with ...

Smith County

I/T Technician - Help Desk

Tyler, TX

$59.32K - $67.89K/yr

If you are looking for an opportunity to work in an environment where technological support is appreciated and valued by the organization, then Smith County Information Technology may be the right ...

Nexus Integrity Management

CDL CP Helper 1

Mineola, TX · On-site

$12.50 - $15.25/hr

... technology integration, and a culture rooted in safety, quality, and excellence. Our field crews ... This entry-level position is ideal for individuals who want to build a long-term career in the ...

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Entry Level It Helpdesk information

See Tyler, TX salary details

$12

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$31

How much do entry level it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it helpdesk in Tyler, TX is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Helpdesk technician, and why are they important?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an Entry Level IT Helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are entry level IT helpdesk jobs?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

Is IT possible to get a help desk job with no experience?

Entry level IT help desk positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.
What are the most commonly searched types of It Helpdesk jobs in Tyler, TX? The most popular types of It Helpdesk jobs in Tyler, TX are:
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What cities near Tyler, TX are hiring for Entry Level It Helpdesk jobs? Cities near Tyler, TX with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Tyler, TX as of May 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,377 per year, or $21.8 per hour.

IT Service Dispatcher

Business Computer Solutions

Kilgore, TX • On-site

$15.25 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

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Job description

We are seeking a dependable, organized, and customer-focused IT Dispatcher to join our Managed Service Provider team. This role is responsible for helping coordinate the daily flow of service requests, client communication, technician schedules, and internal follow-up to ensure our clients receive timely and professional support.

The IT Dispatcher serves as a central point of coordination between clients, technicians, and internal team members. This person will help review incoming requests, prioritize work based on urgency and impact, assign or schedule tickets, follow up on open items, and help keep service operations moving efficiently throughout the day.

The ideal candidate is detail-oriented, comfortable communicating with clients and team members, and able to manage multiple priorities in a fast-paced environment. This role does not require advanced technical expertise, but a basic understanding of IT support, strong organizational skills, and the ability to recognize urgency are important.

Company Description

Business Computer Solutions acts as an outsourced IT department for small business. In addition to our IT services, we also offer support for Sage100, Custom Applications, and accounting services.