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It Help Desk Administrator Jobs (NOW HIRING)

Flash

IT Help Desk Technician

Austin, TX

$20 - $25/hr

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk ... Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

MCI Careers

IT Help Desk Technician

Wichita, KS · On-site

We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to join our IT team and provide day-to-day technical support to employees across the business. The ...

IntelliDyne

IT Help Desk Manager

Herndon, VA · On-site

IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...

IntelliDyne

IT Help Desk Manager

Herndon, VA

IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...

BC Tech Pro

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Seneca Resources Company, LLC

IT Help Desk

Norcross, GA · On-site

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 Position Performance Measures * Calls handled per hour * Percentage of escalated calls * Not-ready ...

GFI Digital

Print IT Help Desk

Hazelwood, MO · On-site

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

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It Help Desk Administrator information

See salary details

$34.5K

$55.9K

$76.5K

How much do it help desk administrator jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it help desk administrator in the United States is $55,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $66,000.00 per year, depending on experience, location, and employer.

What is the difference between It Help Desk Administrator vs It Support Specialist?

AspectIt Help Desk AdministratorIt Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentHelp desk, support centers, internal IT teamsHelp desk, client sites, remote support
ResponsibilitiesManaging help desk operations, troubleshooting, user supportProviding technical support, resolving hardware/software issues

The main difference is that an It Help Desk Administrator typically oversees help desk operations and manages support processes, while an It Support Specialist focuses on providing direct technical support to users. Both roles require similar certifications and work environments, but the administrator has a broader managerial or coordination role.

What is the annual salary of an IT Help Desk Administrator?

The annual salary of an IT Help Desk Administrator typically ranges from $40,000 to $65,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced administrators with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries.

What is the role of IT Help Desk Administrator?

An IT Help Desk Administrator is responsible for providing technical support to users, troubleshooting hardware and software issues, and maintaining IT systems. They often use ticketing systems, possess strong communication skills, and may hold certifications like CompTIA A+ or Microsoft Certified Professional. Their role ensures smooth IT operations and user productivity within an organization.

What cities are hiring for It Help Desk Administrator jobs?

Cities with the most It Help Desk Administrator job openings:

What states have the most It Help Desk Administrator jobs?

States with the most job openings for It Help Desk Administrator jobs include:

What are popular job titles related to It Help Desk Administrator jobs?

For It Help Desk Administrator jobs, the most frequently searched job titles are:

It Help Desk Administrator jobs near you
Infographic showing various It Help Desk Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $55,921 per year, or $26.9 per hour.

IT Help Desk Technician

Austin, TX

Flash
See more jobs at Flashexternal

$20 - $25/hr

Full-time, Part-time

Retirement, PTO

Re-posted 9 days ago

Job description

Join our Flash Team as an IT Help Desk Technician!

Join Flash as a part-time IT Help Desk Technician and become an essential part of our internal success! You'll work alongside a supportive group of IT professionals in a high-energy environment, keeping our hardware, cloud tools, and daily workflows running seamlessly. With flexible hours, great benefits, and hands-on skill-building across top industry platforms, this is the perfect opportunity to make an immediate impact while elevating your career.

Location: Austin HQ, may need to go to the Dripping Springs Warehouse on occasion

Schedule: Flexible hours, minimum 24 hours, max 29 a week, Monday - Thursday

Travel: 0%

What You'll Do:

  • Manage onboarding and offboarding requests, including provisioning and decommissioning hardware and software
  • Image, deploy, and configure new devices for employees
  • Handle IT asset logistics via ticketing system (shipping/receiving equipment domestically and internationally)
  • Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365
  • Provide support for Windows machines, MacBooks, and iPads
  • Decommission out-of-warranty equipment and coordinate recycling efforts
  • Partner with vendors for warranty-related hardware support
  • Maintain and manage IT inventory, including tracking assets and stock levels
  • Keep asset management systems up to date to support budgeting, refresh cycles, and audits
  • Assist the IT team with ongoing and new projects

 What You Bring:

Technical Skills

  • Experience imaging and deploying devices (Windows/Mac environments)
  • Familiarity with cloud-based IT systems and identity management tools
  • Experience supporting a mixed-device environment (Windows, macOS, iOS)
  • Knowledge of IT asset management and lifecycle processes
  • Understanding of ticketing systems and IT support workflows

Soft Skills

  • Strong customer-first mindset with the ability to build relationships and empathize with users
  • Excellent interpersonal and communication skills
  • Ability to work independently and manage time effectively
  • High attention to detail and strong organizational skills
  • Adaptability, able to follow processes while supporting change and improvement

Qualifications:

  • Experience in Information Technology, ideally with a focus on end-user support or customer success
  • High School Diploma or equivalent
  • Ability to lift up to 25 lbs without assistance
  • Reliable transportation to the main office and occasional travel to a warehouse location
  • Flexible schedule

Salary: 

$20.00 - $25.00/hour

Final salary will be determined based on candidate's skills and experience level.

Competitive Rewards Package includes:

  • 401(k) with company match
  • Paid holidays, paid time off and accrue sick leave
  • Flexible work environment
  • Opportunities for professional growth and development

Apply