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It Help Desk Administrator Jobs (NOW HIRING)

Toppan

IT Help Desk Administrator

Charlotte, NC · On-site

$80K - $90K/yr

The IT Help Desk Administrator is responsible for overseeing day-to-day help desk operations, ensuring timely and effective technical support for end users, and maintaining high service standards.

Toppan

IT Help Desk Administrator

Charlotte, NC · On-site

$80K - $90K/yr

The IT Help Desk Administrator is responsible for overseeing day-to-day help desk operations, ensuring timely and effective technical support for end users, and maintaining high service standards.

Window Nation

IT Help Desk Administrator

Fulton, MD · On-site

Responsibilities -Provide helpdesk support and resolve problems to the end user's satisfaction ... Service Desk for escalation -Assign users and computer to proper groups in Active Directory ...

Window Nation

IT Help Desk Administrator

Fulton, MD · On-site

Responsibilities -Provide helpdesk support and resolve problems to the end user's satisfaction ... Service Desk for escalation -Assign users and computer to proper groups in Active Directory ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Purposelink Recruitment

IT Help Desk

Ann Arbor, MI · On-site

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...

Safgard

IT Help Desk Technician

Greensboro, NC · On-site

IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

Tactacam

IT Help Desk Technician

Billings, MT

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

Microsoft 365 Administrator and MS-700: Managing Microsoft Teams (toward Microsoft 365 Certified ... Prior experience in an IT support, help desk, or managed services provider (MSP) environment.

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Administer servers, desktop computers, printers, network devices, and perform software deployments.

Fox Motors

IT Help Desk

Grand Rapids, MI · On-site

The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems.

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It Help Desk Administrator information

See salary details

$34.5K

$55.9K

$76.5K

How much do it help desk administrator jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it help desk administrator in the United States is $55,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $66,000.00 per year, depending on experience, location, and employer.

What is the difference between It Help Desk Administrator vs It Support Specialist?

AspectIt Help Desk AdministratorIt Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentHelp desk, support centers, internal IT teamsHelp desk, client sites, remote support
ResponsibilitiesManaging help desk operations, troubleshooting, user supportProviding technical support, resolving hardware/software issues

The main difference is that an It Help Desk Administrator typically oversees help desk operations and manages support processes, while an It Support Specialist focuses on providing direct technical support to users. Both roles require similar certifications and work environments, but the administrator has a broader managerial or coordination role.

What is the annual salary of an IT Help Desk Administrator?

The annual salary of an IT Help Desk Administrator typically ranges from $40,000 to $65,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced administrators with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries.

What is the role of IT Help Desk Administrator?

An IT Help Desk Administrator is responsible for providing technical support to users, troubleshooting hardware and software issues, and maintaining IT systems. They often use ticketing systems, possess strong communication skills, and may hold certifications like CompTIA A+ or Microsoft Certified Professional. Their role ensures smooth IT operations and user productivity within an organization.

What cities are hiring for It Help Desk Administrator jobs?

Cities with the most It Help Desk Administrator job openings:

What states have the most It Help Desk Administrator jobs?

States with the most job openings for It Help Desk Administrator jobs include:

What are popular job titles related to It Help Desk Administrator jobs?

For It Help Desk Administrator jobs, the most frequently searched job titles are:

It Help Desk Administrator jobs near you
Infographic showing various It Help Desk Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $55,921 per year, or $26.9 per hour.

IT Help Desk Administrator

Hoffman Estates, IL • On-site

Dmg-Mori-Usa,-Inc
See more jobs at Dmg-Mori-Usa,-Incexternal

$60 - $80/hr

Other

Re-posted 2 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Help Desk Administrator

Full Time Hoffman Estates, IL, US

21 days ago Requisition ID: 1549

Salary Range: $65,000.00 To $70,000.00 Annually

Job Title: IT Help Desk Administrator - IT Operations (Helpdesk & Desktop Support)

Hours: Monday-Friday, 8:30am to 5:30pm

Classification: Exempt

Position Overview:

We are seeking a motivated and customer-focused IT Help Desk Administrator to provide technical support for end users across DMG MORI USA locations. This role is responsible for delivering technical support services, troubleshooting hardware and software issues, supporting mobile devices, maintaining IT inventory, and assisting with endpoint deployments.

The successful candidate will possess strong technical troubleshooting skills, excellent customer service abilities, and a passion for helping users resolve technology challenges. This position plays a key role in ensuring a reliable, secure, and productive IT environment for employees throughout the organization.

Key Responsibilities:

  • Provide technical support services to employees across a wide range of hardware, software, mobile devices, and business application needs.
  • Troubleshoot and resolve hardware, software, operating system, and application problems for local and remote users.
  • Provide white glove technical support to executives and senior leadership, ensuring timely resolution of issues with minimal disruption to business operations.
  • Perform computer provisioning, software deployment, workstation setup, replacement, and configuration.
  • Support and troubleshoot Apple iPhone and iPad devices.
  • Assist with user onboarding and offboarding activities, including device preparation and account setup.
  • Diagnose and resolve conference room technology issues, including video conferencing platforms, display systems, audio devices, and meeting room peripherals.
  • Install, configure, and maintain approved business software and hardware.
  • Track and maintain IT asset inventory, ensuring hardware and software records remain accurate.
  • Document technical issues, resolutions, and support procedures within the IT ticketing system and knowledgebase.
  • Escalate complex technical issues to senior IT staff when necessary.
  • Communicate effectively with both technical and non-technical users while maintaining a high level of customer service.
  • Identify recurring issues and assist with developing long-term solutions and process improvements.
  • Support IT projects and technology initiatives as assigned.
  • Perform other duties and projects as assigned.

Required Qualifications:

  • Bachelor’s degree in information technology, Computer Science, or a related field preferred.
  • Minimum of 3 years of experience in a Help Desk, Desktop Support, or IT Support role.
  • Experience supporting Microsoft Windows and Microsoft 365 environments.
  • Experience managing and troubleshooting mobile devices, including iOS/iPadOS
  • Familiarity with Active Directory, endpoint management solutions, and remote support tools.
  • Experience with computer imaging, software deployment, and hardware troubleshooting.
  • Strong troubleshooting and analytical skills across desktop, mobile, server, and networking technologies.
  • Ability to install, configure, and support various hardware and software platforms.
  • Experience working effectively with technical and non-technical personnel.
  • Excellent communication, organizational, and customer service skills.
  • Certifications such as A+, Network+, Security+, Microsoft 365 Endpoint Administrator, ITIL, or similar are highly desirable.

General office environment will be experienced. There will be periodic exposure to manufacturing environments, which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.

Physical Demands:

  • Frequent: Sitting at the desk, utilizing computers and phones, standing, walking, and reaching
  • Periodic: Repetitive foot, leg, hand, arm, shoulder, and torso movements. Bending, squatting, stooping, reaching, pushing, pulling, and lifting
  • Occasional: Lifting or moving up to 50lbs
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