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It Desktop Manager Jobs in Brooklyn, NY (NOW HIRING)

Barrow Wise Consulting

Desktop Support Analyst

New York, NY · On-site

$60K - $90K/yr

Manage individual ticket queues. Provide informative ticket updates describing steps taken through ... Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related ...

Barrow Wise Consulting

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

Manage individual ticket queues. Provide informative ticket updates describing steps taken through ... Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related ...

Visentry LLC

IT Technician

Englewood, NJ

... their technologies, desktops, laptops, wireless devices, peripherals, servers, and software ... In this role, the IT Technician will be responsible for assisting the IT director in completing a ...

Network Temp Inc

Desktop Systems Engineer

New York, NY · On-site

$90K - $125K/yr

Description NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90 ...

Network Temp Inc

Desktop Systems Engineer

New York, NY · On-site

$90K - $125K/yr

Job Type Full-time Description NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site ...

Network Temp Inc

Desktop Systems Engineer

New York, NY · On-site

$90K - $125K/yr

NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To ...

Network Temp Inc

Desktop Systems Engineer

Manhattan, NY · On-site

$90K/yr

Job Type Full-time Description NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site ...

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All JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Brooklyn, NY

It Desktop Manager information

See Brooklyn, NY salary details

$22.1K

$87.9K

$132.5K

How much do it desktop manager jobs pay per year?

As of May 27, 2026, the average yearly pay for it desktop manager in Brooklyn, NY is $87,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $100,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Brooklyn, NY? For It Desktop Manager jobs in Brooklyn, NY, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Brooklyn, NY look for? The top searched job categories for It Desktop Manager jobs in Brooklyn, NY are:
What cities near Brooklyn, NY are hiring for It Desktop Manager jobs? Cities near Brooklyn, NY with the most It Desktop Manager job openings:
It Desktop Manager jobs near you
Desktop Support Analyst

Desktop Support Analyst

Barrow Wise Consulting

New York, NY • On-site

$60K - $90K/yr

Full-time

Posted 4 hours ago

Job description

Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today.
Responsibilities:
The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties:
  • Assist with IT technical support duties. Diagnose, maintain, and support systems and peripherals.
  • Image, install, and configure desktops or laptops; install software; install peripheral devices such as printers, scanners, and other hardware.
  • Provide support for the use of Smartboards and IT-related equipment.
  • Perform root cause analysis of technical issues to identify the problem's source, determine possible solutions, Test and implement solutions, when necessary, and escalate incidents to lead technicians or the appropriate support groups.
  • Perform user password resets in Active Directory.
  • Provide excellent customer-focused service to ensure customer satisfaction by providing timely responses and resolution of problems.
  • Manage individual ticket queues. Provide informative ticket updates describing steps taken through problem resolution. Contact end-users to clarify issues as needed.
  • Conduct periodic local travel to remote sites within the five (5) boroughs of NYC as required.
  • Able to lift to 50 lbs
  • Work on-site in NYC

An ideal candidate has the following:
  • S. Citizenship
  • Minimum: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
  • Minimum 2 Years of experience working in an IT desktop support team-based collaborative environment.
  • Minimum 2 Years of experience providing customer service to diverse user groups, problem-solving in an organizational structured environment.
  • Minimum 2 Years of experience supporting Microsoft Windows 10 and Office 365 in an enterprise environment.
  • Minimum 2 Years of experience supporting MACs.
  • Minimum 2 Years of experience working with and/or knowledge of remote desktop tools.
  • Minimum 2 Years of experience providing support via phone, remotely, email, and in-person.
  • Minimum 2 Years of experience using a ticketing system (e.g., familiarity with Service Now).

Join the team at Barrow Wise Consulting, LLC, for a fulfilling and engaging experience! Our team is dedicated to providing innovative solutions to our clients in an ethical and diverse work environment. We offer competitive compensation packages, excellent benefits, and opportunities for growth and advancement. Barrow Wise is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LBGT are welcome to apply.
Our employees stand behind Barrow Wise's core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise's core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue to lead the industry in delivering new solutions to clients and persevere until the client is overjoyed.

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