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It Desktop Analyst Jobs (NOW HIRING)

All Lines Technology

IT Analyst

Chandler, AZ · On-site

Key Responsibilities Desktop & End-User Support * Lead onsite IT desktop support activities for ... Strong analytical, troubleshooting, and problem-solving abilities. * Ability to work independently ...

Pascua Yaqui Tribe

Health IT Desktop Technician

Tucson, AZ · On-site

$21.19/hr

Job Summary The Health IT Desktop Technician is responsible for configuring and installing computer ... Strong analytical and critical thinking skills for health IT problem-solving. Ability to evaluate ...

All Lines Technology

IT Analyst

Chandler, AZ · On-site

Key Responsibilities Desktop & End-User Support * Lead onsite IT desktop support activities for ... Strong analytical, troubleshooting, and problem-solving abilities. * Ability to work independently ...

Apex Informatics

Senior IT Desktop support Tech

Carteret, NJ · On-site

$20.50 - $26/hr

Job Title: Senior IT Desktop support Tech / Client :BBVA USA Location: NYC,NY- 3 days in office ... Analyze incidents reported by users and fixing them. * Handling Start of the day and End of the day ...

All Lines Technology Inc

IT Analyst

Chandler, AZ · On-site

$80 - $100/hr

We are seeking an experienced IT Analyst to provide onsite technical support and maintain critical ... This individual will serve as the primary point of contact for desktop support activities while ...

Apex Informatics

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 3 days in office Duration: 6-12 months ... Analyze incidents reported by users and fixing them. * Handling Start of the day and End of the day ...

Denver

IT Desktop Support Technician

Denver, CO · On-site

$26.84 - $33.55/hr

As an IT Desktop Support Technician II, you will provide day-to-day technical support for desktop hardware, software, peripherals, and user requests. You will address routine incidents, assist with ...

Integrated Resources INC

IT Desktop Support

Hickory, NC · On-site

Position-Technician (IT) Desktop Support Location-Hickory, North Carolina, USA Duration- 12 Months Responsibilities- Non-Exempt Role Purpose: This role performs technical duties and activities within ...

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It Desktop Analyst information

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How much do it desktop analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it desktop analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What is the difference between It Desktop Analyst vs Help Desk Technician?

It Desktop AnalystHelp Desk Technician
Focuses on desktop support, hardware, and software troubleshootingProvides technical support primarily via phone or remote access
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires similar certifications, such as CompTIA A+
Works in corporate, enterprise, or IT service environmentsTypically works in help desks, call centers, or support centers
Handles more complex desktop issues and system configurationsAddresses common user issues and basic troubleshooting

While both roles support end-users' desktop needs, the It Desktop Analyst generally handles more advanced technical problems and system configurations, working in larger or enterprise environments. Help Desk Technicians focus on resolving routine issues quickly, often in call center settings. Both roles require similar certifications and work environments, but differ in scope and complexity of support provided.

How much does an IT Desktop Analyst earn?

An IT Desktop Analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries.

What does an IT Desktop Analyst do?

An IT Desktop Analyst is responsible for supporting and maintaining computer systems, hardware, and software for end-users. They troubleshoot technical issues, install updates, and ensure the smooth operation of desktop environments, often using tools like remote support software and following ITIL best practices. Strong problem-solving skills and knowledge of operating systems such as Windows or macOS are essential for this role.

Which IT Desktop Analyst job is the highest paid?

The highest-paid IT Desktop Analyst roles typically involve senior or specialized positions, such as Lead Desktop Support Analyst or IT Infrastructure Manager, often requiring advanced certifications like HDI Support Center Manager or Microsoft Certified: Modern Desktop Administrator. Salaries vary by industry and location but generally range from $70,000 to over $100,000 annually for experienced professionals with strong technical skills and certifications.

What cities are hiring for It Desktop Analyst jobs?

Cities with the most It Desktop Analyst job openings:

What states have the most It Desktop Analyst jobs?

States with the most job openings for It Desktop Analyst jobs include:

What are popular job titles related to It Desktop Analyst jobs?

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It Desktop Analyst jobs near you
Infographic showing various It Desktop Analyst job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 9% Physical, and 91% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

IT Desktop Technician III, Full-Time, First Shift, IS&T

UC Health

Cincinnati, OH

$19.50 - $24.75/hr

Full-time

Posted 21 days ago

UC Health (Cincinnati) rating

6.9

Company rating: 6.9 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

452nd of 898 rated healthcare providers

Job description

Job Description
IT Desktop Technician III, Full-Time, First Shift, IS&T
The IT Desktop Technician 3 is a very hands-on member of the infrastructure team responsible for PC desktop/laptop configuration and maintenance, mobile devices, printers, peripheral devices, and application support including Windows operating systems, software, and other applications. This is an internal customer-facing role, and requires excellent prioritization, responsiveness, and customer service along with excellent verbal/written communication skills.
Using effective communication, technical, and analytical skills, IT Desktop Technician 3 will participate in projects, provide technical support including maintenance and upgrading of desktops and laptops. IT Desktop Technician 3 will develop and maintain positive working relationships with all internal and external customers and vendors.
IT Desktop Technician 3 will coordinate the installation, maintenance, and technical support of all UC Health desktop software and hardware. IT Desktop Technician 3 will provide technical expertise and support to the end user with primary focus on support of Windows OS, MS Office Suite, UC Health supported browsers and application software.
Responsibilities
  • Monitors the Help Desk Call Ticketing System - Client Services queue and responds to user problem calls.
  • Meets or exceeds SLAs defined by IS&T leadership.
  • Uses technology tools to resolve problems.
  • Responds quickly to reported issues. Listens to the end-user and asks insightful questions to determine the issue.
  • Uses logical diagnostics techniques to determine root cause and communicates in a clear and professional manner the final resolution.
  • Works with IS&T staff members and users to resolve system problems in a timely fashion.
  • Applies knowledge of resources, guidelines, and organizational values in decision making process.
  • Acts as a technical resource for IT Desktop Technician 1 and Technician 2 during and after shift hours.
  • Provide on the job training for newly hired technicians.
  • Coordinate queue assignments among technician groups.
  • Installs, tests and deploys hardware and software.
  • Assesses equipment warranty status, coordinate RMAs and any related discrepancies.
  • Perform routine check on equipment repair queue.
  • Monitors and maintains records regarding installation and maintenance of current hardware and software.
  • Follows installation and inventory guidelines of the IS&T department.
  • Interacts with technicians and other IS&T support staff to identify system/network problems.
  • Utilizes the Help Desk Call Ticketing system to gather, organize and track information.
  • Uses the Internet, Handbooks, Vendors and Resource guides to assist in pinpointing problems as quickly as possible.
  • Uses technology tools to identify problems with the user.
  • Reviews Client Services incident queues, identifies any patterns, and makes suggestions to improve processes.
  • Performs pro-active rounding of hardware like MCPs, bar code scanners etc. to help manage device fleet and conduct related user training.
  • Uses independent judgement to troubleshoot issues.
  • Works with IS&T staff, department representatives and vendors as necessary to provide technical support; installation, upgrade, and maintenance of new and current systems within UC Health.
  • Performs departmental rounding of areas, ex. OR, ED.
  • Ensures proper tracking of liquidation of assets - both hardware and software.
  • Maintains site inventory of equipment and requests from central stockroom as needed.
  • Responsible for coordinating equipment pickup from the dock, verifying updates in ITAM application, and moved to proper storage.
  • Other duties as assigned

Qualifications
  • Minimum Required: Required: Associate's degree in IS&T or related field.
  • Preferred: Bachelor's degree.
    • 2 Years equivalent experience can substitute for an Associate's degree plus 4 years work experience.
  • Preferred Certificate:
    • CompTIA A+
    • MS Modern Desktop Administrator Associate
  • Minimum Required: 4 Years equivalent experience.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is an EEO employer.

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About UC Health

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We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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