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It Desktop Analyst Jobs (NOW HIRING)

Clarity Partners LLC

Desktop Analyst

Chicago, IL

$55K - $65K/yr

Clarity Partners is seeking a Desktop Analyst local to Chicago, IL to lead desktop support ... Collaborate with client IT and the technology team to resolve IT infrastructure and network issues.

Magicforce

Desktop Analyst

Chicago, IL · On-site

$60 - $70/hr

Provide level 1 through 3 day-to-day IT Desktop support for all desktop technology devices ... QUALIFICATIONS 1. Five years work experience as a desktop analyst in an IT environment. 2. ...

Hope Bank

IT Desktop Analyst/Asset I

Honolulu, HI · On-site

$21.64 - $22.60/hr

Fundamental understanding of IT Asset Procurement & Tracking * Fundamental understanding of Inventory Management & Analysis * Basic knowledge of IT Desktop's Vendor Management * Compliance Tracking ...

Territorial Savings

IT Desktop Analyst/Asset I

Honolulu, HI · On-site

$21.64 - $22.60/hr

Fundamental understanding of IT Asset Procurement & Tracking * Fundamental understanding of Inventory Management & Analysis * Basic knowledge of IT Desktop's Vendor Management * Compliance Tracking ...

Bank of Hope

IT Desktop Analyst/Asset I

Honolulu, HI · On-site

$21.64 - $22.60/hr

Fundamental understanding of IT Asset Procurement & Tracking * Fundamental understanding of Inventory Management & Analysis * Basic knowledge of IT Desktop's Vendor Management * Compliance Tracking ...

OC Sports and Entertainment

IT Analyst

Anaheim, CA · On-site

$38 - $48/hr

This role requires knowledge of desktop and laptop computing, iOS devices, wireless networks, email systems, antivirus and malware protection, cybersecurity, and phone systems. The IT Analyst also ...

OCVIBE

IT Analyst

Anaheim, CA

$38 - $48/hr

This role requires knowledge of desktop and laptop computing, iOS devices, wireless networks, email systems, antivirus and malware protection, cybersecurity, and phone systems. The IT Analyst also ...

Anaheimducks

IT Analyst

Anaheim, CA · On-site

$38 - $48/hr

This role requires knowledge of desktop and laptop computing, iOS devices, wireless networks, email systems, antivirus and malware protection, cybersecurity, and phone systems. The IT Analyst also ...

OCVIBE

IT Analyst

Anaheim, CA · On-site

$38 - $48/hr

This role requires knowledge of desktop and laptop computing, iOS devices, wireless networks, email systems, antivirus and malware protection, cybersecurity, and phone systems. The IT Analyst also ...

Hennepin Healthcare

Desktop Analyst

Minneapolis, MN · On-site

$60 - $80/hr

Provides first-level support to all users of HCMC IT service, and is the primary, single point of ... Train Desktop Analyst I * Ability and willingness to assist in coverage as needed on a 24x7 ...

Hennepin Healthcare

Desktop Analyst

Minneapolis, MN · On-site

$24.25 - $32.50/hr

Provides first-level support to all users of HCMC IT service, and is the primary, single point of ... Train Desktop Analyst I * Ability and willingness to assist in coverage as needed on a 24x7 ...

LJA Engineering

IT Desktop Support Tech

Denver, CO · On-site

$28 - $32/hr

As an IT Desktop Support Technician at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with primary focus on diagnosing and resolving ...

Hennepin Healthcare

Desktop Analyst

Minneapolis, MN · On-site

$24.25 - $32.50/hr

Provides first-level support to all users of HCMC IT service, and is the primary, single point of ... Train Desktop Analyst I * Ability and willingness to assist in coverage as needed on a 24x7 ...

gaylor

IT Desktop Support

Charlotte, NC

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

gaylor

IT Desktop Support

Charlotte, NC

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

HumanEdge

IT Desktop Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

The IT Desktop Tech - Level I will support users with Desktop issues, printers and connectivity. The will support users by phone troubleshooting issues and might be asked to go to different building ...

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It Desktop Analyst information

See salary details

$10

$26

$39

How much do it desktop analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it desktop analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What is the difference between It Desktop Analyst vs Help Desk Technician?

It Desktop AnalystHelp Desk Technician
Focuses on desktop support, hardware, and software troubleshootingProvides technical support primarily via phone or remote access
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires similar certifications, such as CompTIA A+
Works in corporate, enterprise, or IT service environmentsTypically works in help desks, call centers, or support centers
Handles more complex desktop issues and system configurationsAddresses common user issues and basic troubleshooting

While both roles support end-users' desktop needs, the It Desktop Analyst generally handles more advanced technical problems and system configurations, working in larger or enterprise environments. Help Desk Technicians focus on resolving routine issues quickly, often in call center settings. Both roles require similar certifications and work environments, but differ in scope and complexity of support provided.

How much does an IT Desktop Analyst earn?

An IT Desktop Analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries.

What does an IT Desktop Analyst do?

An IT Desktop Analyst is responsible for supporting and maintaining computer systems, hardware, and software for end-users. They troubleshoot technical issues, install updates, and ensure the smooth operation of desktop environments, often using tools like remote support software and following ITIL best practices. Strong problem-solving skills and knowledge of operating systems such as Windows or macOS are essential for this role.

Which IT Desktop Analyst job is the highest paid?

The highest-paid IT Desktop Analyst roles typically involve senior or specialized positions, such as Lead Desktop Support Analyst or IT Infrastructure Manager, often requiring advanced certifications like HDI Support Center Manager or Microsoft Certified: Modern Desktop Administrator. Salaries vary by industry and location but generally range from $70,000 to over $100,000 annually for experienced professionals with strong technical skills and certifications.

What cities are hiring for It Desktop Analyst jobs?

Cities with the most It Desktop Analyst job openings:

What states have the most It Desktop Analyst jobs?

States with the most job openings for It Desktop Analyst jobs include:

What are popular job titles related to It Desktop Analyst jobs?

For It Desktop Analyst jobs, the most frequently searched job titles are:

It Desktop Analyst jobs near you
Infographic showing various It Desktop Analyst job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 9% Physical, and 91% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Desktop Analyst

Clarity Partners LLC

Chicago, IL

$55K - $65K/yr

Full-time

Posted 18 days ago

Key responsibilities

  • Manage desktop tickets and work orders, assigning and following up on service requests.

  • Dispatch and guide desktop analysts supporting client clinic locations.

  • Coordinate hardware and software lifecycle management, equipment moves, and license administration.

Job description

Description

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!

Clarity Partners is seeking a Desktop Analyst local to Chicago, IL to lead desktop support operations for a client of ours. In this position, you will manage desktop tickets and work orders, dispatch and guide desktop analysts across clinic locations, and oversee hardware and software lifecycle management, equipment moves, and license administration, while collaborating with the client on infrastructure and network issues. This position requires regular travel to clinic locations.

Responsibilities:

  • Manage desktop tickets and work orders for the client, assigning and following up on service requests.
  • Dispatch and guide desktop analysts supporting client clinic locations.
  • Coordinate the receipt, allocation, and installation of new PCs, printers, laptops, and software with the client's Finance team.
  • Coordinate the client's equipment moves and maintain accurate hardware and software inventory records.
  • Oversee software license management and software installation for client-purchased software.
  • Collaborate with client IT and the technology team to resolve IT infrastructure and network issues.
  • Document procedures for scanning documents from multifunction copiers to email.
  • Document and oversee support procedures for Wyse thin-client devices deployed in clinics for Cerner access.
  • Initiate corrective action and provide instructions to resolve end users' hardware and software issues.
  • Contribute to and provide reporting on the client's desktop support activities, including coordination of Cornerstone equipment.
  • Provide Level 1 through 3 day-to-day IT desktop support for desktops, laptops, Wyse devices, printing, wireless, and networking.
  • Provide desktop support involving Windows operating systems and Microsoft Office.
  • Implement HIS departmental projects and system rollouts.
  • Organize and prioritize the daily desktop support workload and guide the team to complete it.

Requirements

Requirements:

  • 5+ years of experience as a desktop analyst in an IT environment, including resolving end users' hardware and software issues.
  • Associate degree required; Bachelor's degree, MCSE, A+, and Microsoft Office certifications preferred.
  • Demonstrated ability to independently analyze and resolve complex problems quickly in a fast-paced environment.
  • Leadership experience coordinating small to medium technical teams.
  • Ability to rebuild, reformat, and troubleshoot Windows-based computers.
  • Strong communication skills with the ability to interact effectively across varied customer levels.
  • Self-motivated team player able to build positive working relationships across organizational lines.
  • Strong attention to detail.
  • Ability to travel regularly to approximately 15 off-site clinic locations.
  • Experience in a healthcare environment preferred.

Clarity is committed to fair and equitable compensation practices. For the Desktop Analyst, the base salary range $55,000 - $65,000. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

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