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It Associate Jobs in Rochester, NY (NOW HIRING)

As a Senior Associate, you will build meaningful client connections and learn how to manage and ... Responsibilities - Designing and implementing secure IT systems to support business operations and ...

Cloud Tech Project Manager

Rochester, NY · On-site

$110K - $140K/yr

Position Overview MegazoneCloud is seeking a Cloud Tech Project Manager - Associate to support and ... Basic Qualifications * 1-3 years of relevant experience in IT project coordination, cloud project ...

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. DUTIES AND ... Associates' degree in mechanical or electrical engineering with minimum of 3 years' experience. Or ...

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Requires an associate's degree or its equivalent and 0-2 years of experience in the field or in a ...

Showing results 21-40

It Associate information

See Rochester, NY salary details

$13

$29

$54

How much do it associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it associate in Rochester, NY is $29.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $34.62 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Rochester, NY? The most popular types of It jobs in Rochester, NY are:
What job categories do people searching It Associate jobs in Rochester, NY look for? The top searched job categories for It Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for It Associate jobs? Cities near Rochester, NY with the most It Associate job openings:

$91K - $102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

WHO WE ARE
As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.
TOTAL REWARDS
Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including robust wellbeing programs; disability and life insurance benefits; paid time off for vacation, holidays, and sick days; and much more.
Expected salary range of $91,800 to $102,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
PRIMARY PURPOSE OF POSITION
This position will be 100% onsite at the Ginna Clean Energy Center in Ontario, New York. Provide technical knowledge and expertise to support delivery and maintenance of IT Cyber Security and Network solutions under the guidance of a Sr Cyber Security Analyst and Manager. Perform activities related to testing, implementing, and maintaining solutions for products and processes. Uses pre-defined procedures and guidelines to maintain and resolve issues related to cyber security and network solutions.
PRIMARY DUTIES AND ACCOUNTABILITIES
  • Perform, document and assist in planning work activities relating to small projects, sub-projects, or process improvements. For daily operations: enhance, maintain or support existing IT products and processes to the defined service level agreement For projects and sub-projects: analyze requirements, design, build, and test IT software solutions
  • Maintain engagement with business and IT partners.
  • Assist less experienced personnel.
  • Maintain technical knowledge and business acumen within own discipline or function and continue to manage their professional development
  • Drive innovation across the organization by identifying and providing analysis of trends and issues with the goal to drive new business opportunities and solve complex business problems.
  • Ability to provide on-call support after normal business hours

MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science or related discipline and typically 2 to 5 years related experience or 6 to 9 years equivalent combination of education and work experience.
  • Ability to solve problems using pre-defined procedures and guidelines.
  • Communication skills: Able to effectively communicate highly technical information in non-technical terminology (written and verbal)
  • Flexible and adaptable to changing priorities, based on business needs
  • Working knowledge of Server and Workstation Operating Systems (Windows / Linux), along with command prompt knowledge
  • Working knowledgeable in IP based switching, routing, and network environments (ex. Cisco)
  • Working knowledge of computer networking concepts and protocols, and network security methodologies.
  • Working knowledge of cyber security practices for an enterprise environment
  • Working knowledge of firewall operations (ex. Cisco & Checkpoint)
  • Working knowledge of cyber security practices for an enterprise environment

PREFERRED QUALIFICATIONS
  • Working knowledge of cyber security program elements such as Policy Development, Application Security, Information Security, Network Security, Disaster Recovery Planning, Operational Security, Incident Response, and End User Education
  • Working knowledge of Security Information Event Management (SIEM) solutions (ex. Splunk, Nitro, Industrial Defender)
  • Cisco Certified Network Associate (CCNA) certification acceptable with other network credentials. Security Plus training