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It Director Jobs in Rochester, NY (NOW HIRING)

ComTec Solutions

Director, IT Services

Rochester, NY · On-site

$125K - $165K/yr

DIRECTOR, IT SERVICES Department: Management Billable Hours Goal: N/A Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: Provides overall direction and guidance to the ...

Just Solutions

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Service Manager Role: Full-time IT Service Manager Location: Fairport, NY Pay: $60,000 - $80,000 ... Experience in a service leadership role (Service Manager, Team Lead, or similar), with direct ...

US Navy

Information Technology Professional

Hemlock, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Batavia, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Honeoye, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Churchville, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Brockport, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Walworth, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Lakeville, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Holley, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Rochester, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLERole: Full-time IT Service ManagerLocation: Fairport, NYPay: $60 ... Team Lead, or similar), with direct responsibility for managing technicians Preferred ...

US Navy

Information Technology Professional

Bloomfield, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Hilton, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

US Navy

Information Technology Professional

Fairport, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security ...

Graham Corporation

IT/Helpdesk Specialist

Batavia, NY · On-site

$18 - $22/hr

Works under the direct supervision of IT management or senior IT staff. Key Results Areas: Level I: Quality - Complete and accurate work performed efficiently Production quality and efficiency using ...

Graham Manufacturing

IT/Helpdesk Specialist

Batavia, NY · On-site

$18 - $22/hr

Works under the direct supervision of IT management or senior IT staff. Key Results Areas: Level I: Quality - Complete and accurate work performed efficiently Production quality and efficiency using ...

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All JobsIt JobsIt Director JobsIt Director Jobs in Rochester, NY

It Director information

See Rochester, NY salary details

$61.7K

$132K

$192.5K

How much do it director jobs pay per year?

As of Aug 14, 2026, the average yearly pay for it director in Rochester, NY is $132,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,600.00 and $155,000.00 per year, depending on experience, location, and employer.

What are the typical challenges an IT director faces when aligning IT strategy with overall business goals?

IT Directors often encounter challenges in translating business objectives into actionable IT strategies, particularly when balancing innovation with budget constraints. They must ensure that technology investments support company growth while maintaining security and compliance. Additionally, bridging communication gaps between technical teams and executive leadership is a common hurdle, requiring strong leadership and negotiation skills. Success in this role often hinges on the ability to adapt quickly to changing business priorities and emerging technologies.

What are the key skills and qualifications needed to thrive as an IT director, and why are they important?

To thrive as an IT Director, you need extensive experience in IT management, strategic planning, and a solid understanding of network infrastructure, security, and business processes, often supported by a bachelor’s or master’s degree in IT or related fields. Familiarity with enterprise systems (such as ERP and CRM), cybersecurity frameworks, and certifications like PMP, CISSP, or ITIL are highly valued. Leadership, communication, and problem-solving skills are crucial for guiding teams and aligning IT initiatives with organizational goals. These competencies ensure effective technology operations, risk management, and the successful delivery of IT projects within a business context.

What is an IT director?

An information technology (IT) director oversees the function and maintenance of technology within an organization. Some companies use the terms Chief Information Officer (CIO) or Chief Technology Officer (CTO) interchangeably with IT director, but in large corporations, these are usually different positions. As an IT director, your duties include supervising IT department employees, developing network policies and procedures, and managing vendor contracts. You also oversee large-scale technology projects, such as upgrading system infrastructure and enhancing network security.

More about It Director jobs

What are the most commonly searched types of It jobs in Rochester, NY?

The most popular types of It jobs in Rochester, NY are:

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The top searched job categories for It Director jobs in Rochester, NY are:

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Cities near Rochester, NY with the most It Director job openings:

It Director jobs near you
Infographic showing various It Director job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $132,026 per year, or $63.5 per hour.

Director, IT Services

ComTec Solutions

Rochester, NY • On-site

$125K - $165K/yr

Full-time

Posted 24 days ago

Job description

DIRECTOR, IT SERVICES
Department: Management
Billable Hours Goal: N/A
Position Type: Full Time
Travel Required: Minimal as needed
JOB SUMMARY:
Provides overall direction and guidance to the IT Services department with the purpose of supporting Customers in achieving their goals and objectives. The Director, IT Services directly supervises members of the department and is responsible for overall management to achieve customer satisfaction. Must interpret policies, procedures, and goals of the organization for employees. Responsible for employee performance, and development to include training and career path.
REPORTS TO: Director, Operations & Finance
DIRECT REPORTS: Information Technology Group
ESSENTIAL FUNCTIONS:
  • Manages IT Services department by directing and coordinating activities consistent with established goals, objectives, and policies
  • Schedules activities to ensure customer / project timelines are met
  • Monitors and maintains ticket & task queues to make sure customer response times are minimal, and project tasks are completed on time
  • Maintains and improves department skill set as new technologies evolve
  • Interviews and hires all new ITG staff
  • Follows direction set by executive leadership
  • Identify sales opportunities and pass the information to correct team members

ADDITIONAL RESPONSIBILITIES:
  • Maintains daily timesheet and expense report entries and submits them accurately and timely
  • Administrative duties to include scheduling and reporting to ensure adherence to company fiscal goals
  • Implements new technology
  • Other duties as required

Requirements
TECHNICAL SKILLS:
• Strong understanding of available tools to assist in daily tasks
• Ability to troubleshoot server based software issues with:
- Microsoft Windows Server //2008 R2 , 2012, 2016, 2019
- Microsoft Windows Active Directory Infrastructure
- On Premise Microsoft Exchange /, 2012, 2016, 2019
- Microsoft SQL Server
- Microsoft Remote Desktop Services
- Microsoft Hyper-V and VMWare
- Major Anti-Virus solutions
- Enterprise class backup solutions
• Strong knowledge of various server/workstation peripherals such as USB/NAS drives
• Strong knowledge of workstation/server hardware and software troubleshooting abilities
• Working knowledge of HP and Dell equipment; general understanding of storage solutions
• Demonstrated knowledge in troubleshooting and resolving workstation based software issues with:
- Microsoft Office 2010 / 2012 / 2016
- Microsoft Office 365
- Domain and workgroup environments
• Knowledge and understanding of AD, DNS, the Internet and mail flow
• Strong knowledge of WAN/ISP architecture
• Strong knowledge of backup & recovery, including direct DR planning with Customers
SOFT SKILLS & ABILITIES:
• Ability to motivate and maintain effective working relationships with staff and partners
• Ability to rely on experience and judgment to plan and accomplish goals
• Strong written and verbal communication skills
• Pleasant and professional demeanor in all client and internal communications
• Ability to multi task
• Intellectually resourceful with sound judgment and effective decision-making abilities
• Independent worker and able to work effectively on daily tasks without direct supervision
• Strong organization skills and ability to operate efficiently throughout daily tasks
• In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
• Demonstrates empathy with users and professionalism at all times
• Work well with clients at all levels
• Operates with client satisfaction in mind
• Energy, enthusiasm and results-oriented
EDUCATION, EXPERIENCE, & KNOWLEDGE:
• 10 or more years of experience in increasingly responsible Information Technology positions where excellent customer service and technical skills have been emphasized
• Progressive experience in IT Managed Services
• Prior experience demonstrating effective technical skills in a fast paced and growing environment
• Related bachelor's degree or equivalent work experience
WORK ENVIRONMENT/PHYSICAL DEMANDS:
• Use of computer and office equipment
• Ability to remain calm in stressful situations
• Performs all administrative functions expected at this level
ADDITIONAL REQUIREMENTS:
• Ability to schedule for evening or weekend work occasionally
• Valid driver's license in your state of residence and reliable personal vehicle
Salary Description
$125,000 - $165,000

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