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It Associate Jobs in Rochester, NY (NOW HIRING)

IT Support Technician

Rochester, NY · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

IT Support Technician

Rochester, NY · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

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IT Systems Administrator

Rochester, NY · On-site

$50 - $60/hr

Job Title: IT Systems Administrator Pay Rate: $50-60/hr on W2 (including all benefits) Shift: M-F 8 ... Windows Server, CompTIA Server+, Cisco Certified Network Associate) are a plus. Work environment

Associates degree in Computer Science, Information Technology, or related field with four (4) years of related experience required. Bachelor's degree preferred. Awareness of security, compliance, and ...

Associates degree in Computer Science, Information Technology, or related field with four (4) years of related experience required. Bachelor's degree preferred. Awareness of security, compliance, and ...

Associates degree in Computer Science, Information Technology, or related field with four (4) years of related experience required. Bachelor's degree preferred. Awareness of security, compliance, and ...

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It Associate information

See Rochester, NY salary details

$13

$29

$54

How much do it associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it associate in Rochester, NY is $29.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $34.62 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Rochester, NY? The most popular types of It jobs in Rochester, NY are:
What job categories do people searching It Associate jobs in Rochester, NY look for? The top searched job categories for It Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for It Associate jobs? Cities near Rochester, NY with the most It Associate job openings:

$70K - $140K/yr

Full-time

Re-posted 24 days ago


Job description

Overview

An IT Security Analyst is a vital part of an organization's mission to protect its information assets.  

Salary range (depending on experience): $70k-$140k

The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements.

As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes.

The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes.  

Strong communications skills and a high level of values are essential for this role.  

DUTIES AND RESPONSIBILITIES:

  • Monitors organization's networks for security breaches and investigates a violation when one occurs.
  • Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information.
  • Prepares reports that document security breaches and the extent of the damage caused by the breaches.
  • Researches the latest information technology (IT) security trends.
  • Helps plan and carries out an organization's way of handling security.
  • Develops security standards and best practices for their organization.
  • Recommends security enhancements to management or senior IT staff.
  • Defines, implements and maintains corporate security policies.
  • Conducts internal and external security audits.
  • Protects digital files and information systems against unauthorized access, modification or destruction.
  • Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available.
  • Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals.
  • Follows established departmental policies, procedures, and technical standards.
  • Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes "on-call" rotation to provide twenty-four hour support when appropriate
  • Is responsible for attending all annual mandatory educational programs as required by position.

EDUCATION:

  • Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred.

EXPERIENCE:

  • Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role.
  • Experience with SIEM, IDPS, DLP is strongly desired.
Employment Type: OTHER