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It Associate Jobs in Tennessee (NOW HIRING)

Charter Foods

IT Support Specialist

Morristown, TN

$50K - $60K/yr

Associate's degree in IT, Computer Science, or related experience. * Certifications like CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. * Familiarity with IT helpdesk ...

Amazon

IT Support Associate II, IT Supply Chain

Antioch, TN · On-site

$20.50 - $28/hr

OpsTech Solutions is accountable to manage all IT infrastructure and end user equipment deployed across Amazon Fulfillment facilities globally. The team is responsible to provide end to end solution ...

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

New

Compunnel

IT Project Coordinator

Nashville, TN · On-site

Support multiple IT projects throughout the project lifecycle, from initiation to deployment ... CAPM (Certified Associate in Project Management) preferred. * Other project management or business ...

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN · On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

New

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN · On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

New

StaffSource, LLC

Be Seen First

IT Helpdesk Analyst

Knoxville, TN · On-site

$21 - $23/hr

Associate degree in Information Technology, Computer Science, or equivalent experience. * 1-2 years of experience in a help desk or IT support role, with demonstrated ability to manage diverse ...

Pioneer Technology

Be Seen First

IT Service Desk Analyst

Chattanooga, TN · On-site

$39K - $59K/yr

The IT Service Desk Analyst serves as a phone and email contact for assisting and resolving ... Associates degree in IT preferred or equivalent work experience. * HS Diploma or GED required. * At ...

PYA P C

IT Help Desk Technician

Knoxville, TN · On-site

Associate degree, or pursuit of associate degree, in IT, computer science, or related field required * 1+ years of experience in computer support preferred, ideally with PCs and Macs * Experience ...

New

MBI - Malibu Boats, Inc

IT Support Specialist

Loudon, TN · On-site

The IT Support Specialist is a hands-on role responsible for providing end-user, application, and ... Associates degree from two-year college or technical school is preferred, or equivalent experience ...

Malibu Boats, LLC

IT Support Specialist

Loudon, TN · On-site

The IT Support Specialist is a hands-on role responsible for providing end-user, application, and ... Associates degree from two-year college or technical school is preferred, or equivalent experience ...

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All JobsIt Associate JobsIt Associate Jobs in Tennessee

It Associate information

See Tennessee salary details

$12

$26

$50

How much do it associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for it associate in Tennessee is $26.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $31.88 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Tennessee? The most popular types of It jobs in Tennessee are:
What are popular job titles related to It Associate jobs in Tennessee? For It Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Tennessee look for? The top searched job categories for It Associate jobs in Tennessee are:
What cities in Tennessee are hiring for It Associate jobs? Cities in Tennessee with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Tennessee as of August 2026, with employment types broken down into 75% Full Time, 8% Part Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,700 per year, or $26.8 per hour.

IT Support Specialist

Charter Foods

Morristown, TN

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Summary

We’re looking for a customer-focused and tech-savvy IT Support Specialist to join our team. This role is the frontline of our IT Services department — helping users resolve technical issues, setting up systems, and ensuring smooth day-to-day operations. The ideal candidate \gets it\ — understanding not just how systems work, but how they connect and support business operations. You'll be responsible for ensuring reliable, secure, and scalable infrastructure systems across networks, servers, storage, and cloud environments. If you're someone who’s resourceful, enjoys solving problems, and can explain tech in a way that makes sense to everyone — you probably get it, and we’d love to talk.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Key Responsibilities

  • Provide first- and second-level support to end-users across hardware, software, networking, and systems.
  • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, applications, and more.
  • Set up and configure new hardware, user accounts, and workstations.
  • Install, update, and maintain software and operating systems.
  • Support and configure infrastructure devices, and productivity suites (e.g., Microsoft 365 Suite, TMW, and Dynamics Business Central.
  • Log and track incidents, service requests, and changes using an IT ticketing system.
  • Escalate more complex issues to higher-level IT staff when needed.
  • Maintain IT asset inventory and assist with equipment procurement and lifecycle.
  • Create and update technical documentation and user guides.
  • Educate users on best practices for security, tools, and systems.

Qualifications

Required:

  • 3–5 years of experience in IT support, helpdesk, or technical troubleshooting.
  • Solid understanding of Windows environments.
  • Familiarity with basic networking concepts (IP, DNS, DHCP).
  • Experience with Microsoft 365, Active Directory, and remote support tools.
  • Excellent verbal and written communication skills.
  • Strong problem-solving ability and attention to detail.
  • A customer-first mindset.

Preferred:

  • Associate’s degree in IT, Computer Science, or related experience.
  • Certifications like CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
  • Familiarity with IT helpdesk ticketing systems.
  • Experience with mobile device management (MDM), security tools, or cloud-based support.

Soft Skills

  • Patient and empathetic, especially with non-technical users.
  • Able to work independently and manage time effectively.
  • Quick learner with a can-do attitude.
  • Team player who contributes to a positive support culture.

Job Type:

Full-time

8 hour shift

Monday to Friday

Charter Foods is a Franchisee of Taco Bell, KFC and Long John Silver's restaurants operating in 15 states. The Home Office is located in Morristown, TN.