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It Associate Jobs in Connecticut (NOW HIRING)

DFO Referrals

IT Service Associate

Westport, CT · On-site

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

Dalio Family Office

IT Service Associate

Westport, CT · Hybrid

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

DFO Referrals

IT Service Associate

Westport, CT · Hybrid

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

Dalio Family Office

IT Service Associate

Westport, CT · On-site

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

Bausch Advanced Technologies

IT Technician

Clinton, CT · On-site

$22 - $25/hr

Associate's degree in Information Technology, Computer Science, or related field (or equivalent experience) * Basic knowledge of Windows operating systems, Microsoft Office, and common IT hardware * ...

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It Associate information

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$13

$28

$52

How much do it associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it associate in Connecticut is $28.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $33.37 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Connecticut?

The most popular types of It jobs in Connecticut are:

What job categories do people searching It Associate jobs in Connecticut look for?

The top searched job categories for It Associate jobs in Connecticut are:

What cities in Connecticut are hiring for It Associate jobs?

Cities in Connecticut with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Connecticut as of September 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,380 per year, or $28.1 per hour.

IT Service Associate

DFO Referrals

Westport, CT • On-site

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

IT Service Associate
Dalio Family Office Overview:
The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthropies, which includes OceanX, Dalio Education, Endless Network, and the Beijing Dalio Foundation. The core of the DFO's culture is built around meaningful work and meaningful relationships and the family's commitment to giving back. The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi.
Position Summary:
The goals of this position are to provide the Dalio Family Office and its stakeholders with high quality, dependable IT services that meet or exceed business requirements. This includes ensuring that DFO business stakeholders receive excellent support, identifying trends and making suggestions for technical modifications to resolve existing and future problems and helping to identify and manage risks associated with IT operations
Day-to-day responsibilities would include a combination of the following:
  • Provide excellent day-to-day IT support services for the DFO
  • Provide support and leverage to DFO Service delivery lead in executing their responsibilities, including service provider and stakeholder management
  • Resolve help desk issues including troubleshooting hardware and software issues
  • Partner with the IT Service Delivery Lead and Head of IT to roll out new or improved capabilities within the DFO IT pillar
  • White glove support for key stakeholders and executives, including residential and travel-related IT support
  • Provide proactive executive support, including meeting readiness, device preparedness, and urgent issue resolution for priority stakeholders
  • On-call rotation participation as required

The ideal candidate will possess the following knowledge, skills, attributes, and values:
  • Strong problem-solving, communication, and customer service skills, with the ability to translate technical concepts for non-technical audiences.
  • Proven ability to learn new technologies quickly and adapt in a rapidly evolving technology landscape
  • Able to wear multiple hats and work as part of a small team supporting a growing and dynamic organization
  • A self-starter who is comfortable working independently and drive towards learning and development opportunities
  • Security minded with a high sensitivity to data confidentiality and IT security

Illustrative Benefits:
  • 100% company paid medical premiums
  • 17 company paid holidays
  • Friday summer hours
  • Monthly community happy hours
  • Hybrid work environment
  • Free catered food services for in-office days
  • Generous PTO offering
  • Casual dress code
  • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit)
  • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more!

Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, Engineering, or a related technical discipline
  • 3+ years of experience providing IT support in a fast-paced, professional environment, with a strong focus on end-user experience and operational excellence
  • Hands-on expertise supporting and troubleshooting Windows 11, macOS and iOS environments
  • Experience in ITIL or other IT frameworks strongly preferred
  • Prior experience with cloud-based platforms including Microsoft365, Azure, Okta, Zscaler or similar identity, security, and collaboration technologies
  • Demonstrated interest in leveraging emerging technologies including platforms such as Microsoft Copilot, ChatGPT, Claude, and other generative AI solutions

Compensation:
Compensation for the role includes a competitive salary in the range from $90,000-150,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset) and an excellent benefits package, including paid time off ranging from 15 to 25 days based on years of service, paid sick and safe leave, dental, vision, life and disability insurance, paid parental time off, birth mother recovery pay, sick family member pay, parental ramp back up program, gym reimbursement and generous employer match for 401k.
Please note we are unable to provide immigration sponsorship for this position.
Use of AI in the Application Process:
We recognize that candidates may use AI-enabled tools to assist with resume drafting, application preparation, and interview preparation. Such use is permitted provided all submitted materials accurately reflect the candidate's own qualifications, experience, skills, and work history.
Candidates may not submit hidden instructions, embedded prompts, misleading metadata, deceptive content, code, or other materials intended to interfere with or improperly influence the Company's recruiting process or the administration of candidate applications.
Any attempt to misrepresent qualifications or improperly interfere with the recruiting process may result in disqualification from consideration.
At the DFO, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. The DFO treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

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