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It Associate Jobs in Norwalk, CT (NOW HIRING)

IT Associate

New York, NY · On-site

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution with ...

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

IT Associate

Hawthorne, NY · On-site

$65K/yr

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

The IT Associate will manage the learning management system, support academic assessments, and assist in improving student learning through various educational technologies. Responsibilities : • ...

IT Associate

New York, NY · On-site

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Collaborate with nursing and coding staff to validate data elements and diagnostic information, as ... Associate degree preferred. * PREFER: Minimum of two (2) years medical record experience with basic ...

Associate Manager - IT Audit - Orlando, Florida! Salary: $105K-$115K + 8% bonus (flex to ~$125K) Why This Opportunity Stands Out: • Step into a top-of-band external hire role designed for high ...

... Associate's degree (preferred); bachelor's degree (preferred); or similar work experience. - 3+ years of experience providing direct support to customers in the areas of business solutions, software ...

Be Seen First

Our client is currently seeking an energetic and positive Service Desk Associate that will work onsite at NYC location helping deliver white glove IT support. This associate will work on a variety of ...

... Associate's degree (preferred); bachelor's degree (preferred); or similar work experience. - 3+ years of experience providing direct support to customers in the areas of business solutions, software ...

Support responses to CFTC examinations, inquiries, and requests for information related to technology and system safeguards matters. * Monitor CFTC regulatory developments related to technology and ...

Senior IT Support Associate

New York, NY · On-site

$100K - $125K/yr

About the Role As a Senior IT Support Associate, you'll serve as the primary IT contact for our New York City office. You'll own frontline support, manage hardware logistics, and contribute to IT ...

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It Associate information

See Norwalk, CT salary details

$13

$29

$55

How much do it associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it associate in Norwalk, CT is $29.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $35.24 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Norwalk, CT?

The most popular types of It jobs in Norwalk, CT are:

What cities near Norwalk, CT are hiring for It Associate jobs?

Cities near Norwalk, CT with the most It Associate job openings:

IT Associate

Braze

New York, NY • On-site

$75K - $80K/yr

Full-time

Re-posted 13 days ago


Job description

WHAT YOU'LL DO

Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).

Responsibilities:

  • Provide IT technical support to employees in-person and remotely
  • Troubleshoot hardware and software issues, supporting our Mac endpoint deployment
  • Provide In-office AV support managing conference room equipment and supporting live events
  • While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift
  • Support account provisioning and de-provisioning via Okta and Google Workspace
  • Supporting new employee onboarding sessions
  • Write knowledge base how-to articles to support and educate employees
  • Manage our deployed computers, and mobile devices via Kandji and Google MDM
  • Manage the procurement of IT hardware and software
  • Basic troubleshooting of wired and wireless networks
WHO YOU ARE
  • 3-5 years of providing technical support
  • A self-starter ability to multitask, prioritize issues based on severity and work independently
  • Maintains high attention to detail and follows a task to completion
  • Approach users' issues with empathy
  • Ability to communicate clearly with users directly via email, chat, and video conferencing
  • Demonstrate excellent writing skills
  • Ability to troubleshoot and administer Apple computers and mobile devices
  • Basic understanding of wired and wireless networks
  • Experience with Google Meet and Zoom device configuration and troubleshooting

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $80,000/year with an expected On Target Earnings (OTE) between $83,000 and $88,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.