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It Associate Jobs in Manchester, CT (NOW HIRING)

bozzutos

IT Manager

Cheshire, CT

$130K - $187K/yr

Maintain and drive safety policies to all associates; driving for accountability of safe practices throughout shift

Bozzuto's Inc.

IT Manager

Cheshire, CT · On-site

$150 - $200/hr

Maintain and drive safety policies to all associates; driving for accountability of safe practicesthroughout shift #J-18808-Ljbffr

New

University of Connecticut

IT Manager

Storrs, CT · On-site

$96K - $118K/yr

IT Manager Search #: 499714 Work type: Full-time Location: UConn Storrs Categories: Information ... Associate degree and eight (8) years of relevant experience; or ten (10) years of progressively ...

University of Connecticut

IT Manager

Storrs, CT · On-site

$150 - $200/hr

The University of Connecticut Information Technology Services (ITS) is seeking a Manager of Network ... Associate degree and eight (8) years of relevant experience; or ten (10) years of progressively ...

New

ebm-papst Inc.

IT Technician

Farmington, CT · On-site

$55K - $65K/yr

Coordinate activities with help desk, network services, or other information systems groups. * Lift ... Recommended Education and/or Experience Associates Degree in a related field; or minimum two years ...

ATANE

Document and IT Specialist

Wethersfield, CT · On-site

$40K - $56K/yr

Job Title Document and IT Specialist Location 100 Great Meadow Road - Wethersfield, CT 06109 US (Primary) Job Type Full-time Education Associate Degree ATANE is seeking technically skilled and ...

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All JobsIt Associate JobsIt Associate Jobs in Manchester, CT

It Associate information

See Manchester, CT salary details

$13

$29

$56

How much do it associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it associate in Manchester, CT is $29.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $35.43 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Manchester, CT?

The most popular types of It jobs in Manchester, CT are:

What are popular job titles related to It Associate jobs in Manchester, CT?

For It Associate jobs in Manchester, CT, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Manchester, CT look for?

The top searched job categories for It Associate jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for It Associate jobs?

Cities near Manchester, CT with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,983 per year, or $29.8 per hour.

Information Technology Field Technician

ClearCom IT Solutions, Inc.

Sturbridge, MA • On-site

$25 - $40/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Apply online: https://www.clearcomit.com/it-careers-central-ma/


Position Summary:

ClearCom IT Solutions, Inc. is actively seeking an IT Field Technician with a strong technical background to join our dynamic team. As an IT Field Technician, you'll provide on-site technical support directly at client locations. Your primary responsibilities will include delivering and installing computers, network hardware, and peripherals, as well as offering remote support when necessary. Collaborating closely with IT Support Specialists and fellow IT professionals, you'll play a crucial role in delivering exceptional customer service, both on-site and remotely.

Responsibilities:

  • On-Site Technical Support: Provide hands-on technical assistance directly at client locations, ensuring prompt resolution of technical issues and delivering exceptional customer satisfaction.
  • Delivery and Installation: Handle the delivery and installation of computers, network hardware, and peripherals at client locations, ensuring smooth integration into existing infrastructure.
  • Remote Support: Offer remote technical support to clients as needed, utilizing your expertise to troubleshoot and resolve issues efficiently.
  • Service Ticketing: Document and track all client interactions, issues, and solutions using our ticketing system. Maintain accurate and up-to-date documentation of on-site service activities.
  • Basic Troubleshooting: Identify and resolve basic technical issues related to hardware, software, operating systems, and peripheral devices.
  • Collaboration: Collaborate seamlessly with the team to ensure efficient problem resolution and client satisfaction.
  •  Hardware and Application Support: Assist clients in implementing, migrating, and supporting desktop and server applications, hardware, and peripherals, both remotely and on-site.
  • System Maintenance: Perform routine maintenance tasks, including updates, patches, and system checks, to ensure optimal performance and security.
  • Client Communication: Communicate technical information to clients in a clear and understandable manner, providing exceptional customer service throughout the support process.
  • Documentation: Contribute to maintaining accurate documentation of IT processes, procedures, and troubleshooting steps to enhance future issue resolution efficiency.

Requirements:

  • IT Field Service Expertise: Proficient in providing on-site technical support with a focus on hardware, software, and basic networking solutions. Basic knowledge of Microsoft Windows and macOS operating systems, common business software applications, and peripherals. Understanding of basic networking concepts such as TCP/IP, DNS, DHCP, and wireless technology.
  • Experience: Minimum of two years of proven experience in providing on-site technical support or related roles.
  • Excellent Communication Skills: Strong verbal and written communication skills to interact professionally with clients and colleagues.
  • Problem-Solving Skills: Ability to think logically to troubleshoot technical issues and efficiently resolve them.
  • Motivation: Desire and willingness to learn, adapt, and contribute to the success of the company.
  • Team Player: Ability to work collaboratively within a team environment.
  • Strong Customer Service: A passion for delivering exceptional customer service, especially in on-site support scenarios.
  • Strong Work Ethic: Ability to work diligently and succeed in a fast-paced field service environment.
  • Local to Sturbridge, MA: This is an on-site position. You must live within a reasonable driving distance to Central MA.

Preferred, not Mandatory:

  • Education: Associate degree in information technology, Computer Science, or a related field.
  • IT Certifications: CompTIA Network+, Security+, or Microsoft certifications are advantageous but not mandatory

Duration and Compensation:

This is a full-time position with an expected compensation range of $25 - $40 per hour depending on experience.

 

Benefits:

As a Field Service Engineer at ClearCom IT Solutions, Inc., you are eligible for a 401k plan, medical, dental, and vision insurance, vacation time, paid sick time, birthday PTO, and more! 

Apply