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It Assistant Jobs in Silver Spring, MD (NOW HIRING)

Maryland Wellness

IT Intern

Baltimore, MD · On-site

$15 - $19.75/hr

The IT intern assists the IT department with maintaining and recording company technology and ... Set up newly issued devices with user accounts in the various company systems. * Assist in one-on ...

Employee Navigator

IT Administrator

Bethesda, MD

The IT Administrator will support our organization in several ways, including Microsoft 365 and ... systems * Assist with configuration and maintenance of switches, firewalls, and other network ...

Employee Navigator

IT Administrator

Bethesda, MD

$65K - $100K/yr

The IT Administrator will support our organization in several ways, including Microsoft 365 and ... systems * Assist with configuration and maintenance of switches, firewalls, and other network ...

Employee Navigator

IT Administrator

Bethesda, MD · On-site

$65K - $100K/yr

The IT Administrator will support our organization in several ways, including Microsoft 365 and ... systems * Assist with configuration and maintenance of switches, firewalls, and other network ...

Gilchrist

Radiology Technology Assistant

Baltimore, MD · On-site

$17.18 - $22.77/hr

Prepares Imaging rooms for patient procedures, gathers patient information and responds to patient ... vein). Assist Technologist by loading and transporting Imaging plates to plate reader. Perform ...

BTI

GovCon IT Director

Upper Marlboro, MD · On-site

Support the planning, implementation, and maintenance of IT systems, infrastructure, and security controls. * Assist in developing IT policies, procedures, and compliance documentation aligned with ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type: Contract Compensation: $28.54 Work Model ... * Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with ...

Guidehouse

IT Advisory Manager

Chantilly, VA

$97K - $119K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

Guidehouse

IT Advisory Manager

Mclean, VA · On-site

$96K - $117K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

Guidehouse

IT Advisory Manager

Chantilly, VA · On-site

$97K - $119K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

Seneca Holdings

IT Governance Analyst

Chantilly, VA · Remote

Work with IT Governance Team to update and Integrate CR processes and procedures with broader IT Governance. * Assist with redesigning the Architecture Review Board (ARB) and implement automation.

Montcure, LLC

IT Audit - Staff

Alexandria, VA · On-site

$65K - $80K/yr

Key Responsibilities: * Assist in the execution of IT audit procedures supporting financial statement and attestation engagements. * Perform testing of IT General Controls (ITGCs), including access ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Silver Spring, MD

It Assistant information

See Silver Spring, MD salary details

$11

$23

$40

How much do it assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it assistant in Silver Spring, MD is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Silver Spring, MD? The most popular types of It jobs in Silver Spring, MD are:
What job categories do people searching It Assistant jobs in Silver Spring, MD look for? The top searched job categories for It Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for It Assistant jobs? Cities near Silver Spring, MD with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,594 per year, or $23.4 per hour.

IT Support Specialist - TS/SCI with Polygraph

General Dynamics Information Technology

Mclean, VA • On-site

$106K - $143K/yr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 223 rated it services

Job description

Share
REQ#: RQ224702Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an IT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Support Specialist joining our team.

DAY-TO-DAY:

  • Demonstrated experience in IT support or help desk roles
  • Demonstrated experience in providing remote desktop support to resolve critical IT-related issues
  • Demonstrated experience troubleshooting Tier 2 technical issues
  • Demonstrated experience deploying and testing hardware and software
  • Demonstrated experience leading Tier 2 technical deployments and training resources for rollout
  • Demonstrated experience using an enterprise ticketing system
  • Demonstrated experience providing superior customer service and support
  • Demonstrated experience resolving technical issues efficiently

REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE:

  • Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure and unsecure fabrics.
  • Demonstrated experience providing strong customer service and problem solving.
  • Demonstrated experience interacting with the appropriate service providers to resolve IT systems, connectivity, and network issues.
  • Demonstrated experience in supporting VTC to include but not limited to Microsoft Teams, WebEx, and Skype.
  • Demonstrated experience in providing mission IT software and hardware support to include but not limited to desktop, software, hardware, printers, uninterrupted power supply (UPS), data transfer requests, and assist with deploying COTS and GOTS applications to meet mission requirements.
  • Demonstrated experience working across multiple organizations with competing priorities to resolve IT systems and networks issues, and provide problem solutions to meet mission requirements while adhering to security policies and plans.
  • Demonstrated experience in providing support in mission IT environment to facilitate, enable, and drive IT system requirements to fruition.
  • Demonstrated experience communicating complex technical concepts, requirements, and technical information to both technical and non-technical audiences.
  • Demonstrated experience in providing remote desktop support to resolve critical IT-related issues.
  • Demonstrated experience in answering users inquiries regarding computer software and hardware operation to resolve problems.
  • Demonstrated experience in using enterprise tools to document and track incident tickets.
  • Demonstrated experience working in a team environment and with all levels of management.

DESIRED SKILLS AND DEMONSTRATED EXPERIENCE:

  • Skills and demonstrated knowledge that are highly desired but not required to perform the work include:
  • Demonstrated experience with IT service delivery processes.
  • Demonstrated experience multi-tasking in an environment with competing priorities and short suspense timelines.
  • Demonstrated experience with the Sponsors enterprise IT incident ticketing tool.

WHAT YOULL NEED TO SUCCEED:

  • Education: Bachelors degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Required Experience: 3+ years of related
  • Security Clearance Level: TS/SCI with Polygraph
  • Location: Tysons, VA - On Customer Site
  • Work Schedule: 9:30am - 6pm
  • U.S. Citizenship Required


GDIT IS YOUR PLACE:

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

#WeAreGDIT
#JET
#GDITEnhanced2026
#VA_2026Alumni

Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification
Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $106,275 - $143,782. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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