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It Assistant Jobs in Rome, NY (NOW HIRING)

Intern IT

Whitesboro, NY · On-site

$18 - $22/hr

The IT Infrastructure Intern will assist the IT Infrastructure team in executing on infrastructure remediation projects, especially to ensure cybersecurity compliance, ensuring that our systems and ...

Intern IT

Whitesboro, NY · On-site

$14.25 - $18.75/hr

The IT Infrastructure Intern will assist the IT Infrastructure team in executing on infrastructure remediation projects, especially to ensure cybersecurity compliance, ensuring that our systems and ...

The position of Information Technology Technician is responsible for providing PC, desktop, network ... Strong technical and analytical skills will be required to assist with resolving problems in a ...

IT Technician

Oneida, NY · On-site

$73K - $85K/yr

The position of Information Technology Technician is responsible for providing PC, desktop, network ... Strong technical and analytical skills will be required to assist with resolving problems in a ...

The position of Information Technology Technician is responsible for providing PC, desktop, network ... Strong technical and analytical skills will be required to assist with resolving problems in a ...

IT Support Technician

Utica, NY · On-site

$22 - $30.25/hr

... • Assist in developing, implementing, and maintaining security policies, processes, and ... information technology subjects matters. • Keen time and resource management skills. • ...

IT Site Service Specialist For The CEC Region The IT Site Service Specialist for the CEC Region is ... Assist in monitoring compliance with IT standards and processes. Assist with the testing and ...

New

The IT Site Service Specialist for the CEC Region is responsible for managing and executing all ... * Assist in monitoring compliance with IT standards and processes. Assist with the testing and ...

New

Junior/Mid-Level IT Network Engineer Job Category: Information Technology Time Type: Full time ... The ideal candidate will assist in the configuration, maintenance, and troubleshooting of secure ...

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It Assistant information

See Rome, NY salary details

$10

$21

$37

How much do it assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for it assistant in Rome, NY is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.31 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.

What are the most commonly searched types of It jobs in Rome, NY?

The most popular types of It jobs in Rome, NY are:

What job categories do people searching It Assistant jobs in Rome, NY look for?

The top searched job categories for It Assistant jobs in Rome, NY are:

What cities near Rome, NY are hiring for It Assistant jobs?

Cities near Rome, NY with the most It Assistant job openings:

Infographic showing various It Assistant job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,642 per year, or $21.5 per hour.

Intern IT

Whitesboro, NY • On-site

Pursuit Aerospace
Aerospace Product and Parts Manufacturing

$18 - $22/hr

Other

Medical, Retirement, PTO

Posted 26 days ago


Key responsibilities

  • Assist the IT Infrastructure team in executing infrastructure remediation projects, especially to ensure cybersecurity compliance.

  • Provide technical IT Infrastructure support, assist with internal audits, and close support tickets efficiently.

  • Configure network switches to support segregation of operational technology assets from the IT network.


Pursuit Aerospace rating

7.9

Company rating: 7.9 out of 10

Based on 42 frontline employees who took The Breakroom Quiz


Job description

IT Infrastructure Intern

About Us:

As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality.

Pursuit Aerospace has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products.

About the Opportunity:

The IT Infrastructure Intern will assist the IT Infrastructure team in executing on infrastructure remediation projects, especially to ensure cybersecurity compliance, ensuring that our systems and data remain secure from potential threats. The successful candidate provides technical IT Infrastructure support, assists with internal audits, and closes support tickets efficiently. This position requires strong analytical skills, basic knowledge of IT Infrastructure standards and principles, and the ability to interface effectively with all levels of the organization. The successful candidate must possess strong communication and organizational skills.

Location: Whitesboro, New York

 Onsite, 0% Travel 

Responsibilities

  • Work closely with IT Infrastructure and Cybersecurity teams to execute on infrastructure remediation projects.
  • Assist with audits and assessments to ensure adherence to compliance requirements.
  • Configure network switches to support segregation of operational technology assets from the IT network.
  • Other duties as assigned.

Required Qualifications:

  • Pursuing a degree in Computer Engineering, or related technical field.
  • Must be authorized to work in the U.S. on a full-time basis without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.
  • Must be able to perform work subject to ITAR/EAR regulations.

Preferred Qualifications:

  • Basic understanding of networking design and components.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
  • Ability to follow detailed procedures and policies.
  • Ability to work independently, managing multiple tasks and deadlines in a fast-paced environment.
  • Experience in IT systems administration or cybersecurity is beneficial.

Working Conditions:

  • Work is performed on the shop floor in manufacturing and tool storage environments or in a professional office environment, depending on assigned responsibilities. Required personal protective equipment (PPE) must be worn on the shop floor.
  • Environment is climate-controlled, well lit, and reasonably clean. Typical industrial noise levels in manufacturing areas are generally below 80 decibels.
  • Position requires standing, walking, and moving between work areas. Work may involve navigating around equipment, storage areas, and stairs.
  • Position may require occasional bending, kneeling, crouching, reaching, and lifting or moving materials up to 25 pounds.
  • Work involves direct interaction with tools, materials, inventory, measuring devices, manufacturing equipment, and standard office equipment.
  • Frequent interaction with production teams, engineering, maintenance, quality, and other cross-functional departments is required.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

 Acknowledgements:

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. 

Benefits:

Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. 

Equal Opportunity Employer:

Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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