ZipRecruiter

Log In

1

It Assistant Jobs in Rome, NY (NOW HIRING)

Pep Boys

Auto Master Technician

New Hartford, NY · On-site

$31.90 - $44/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Phase2 Technology

Cloud Cybersecurity Engineer

Rome, NY · On-site

$61K - $141K/yr

... (IT) systems meet the organization's Information Assurance (IA) and security requirements. You will assist in defining the organization's preferred state and risk thresholds, analyze actual state ...

InterSources

Administrative Assistant

Rome, NY · On-site

$17 - $23/hr

Administrative Assistant Location: Rome, NY 13440 Duration: 12 Months Contract Position ... in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application ...

Tidal Basin Holdco, LLC

Desktop Support Analyst

Utica, NY · On-site

$23.75 - $32/hr

... • Assist in developing, implementing, and maintaining security policies, processes, and ... information technology subjects matters. • Keen time and resource management skills. • ...

MA Polce

Senior Network Engineer

Rome, NY · On-site

$98K - $134K/yr

... proactive IT infrastructure support and operations management across multiple IT infrastructure ... Act as SME to assist in interpreting customer requirements; speak with customers or prospects to ...

M.A. Polce

Senior Network Engineer

Rome, NY · On-site

$75K - $110K/yr

... proactive IT infrastructure support and operations management across multiple IT infrastructure ... Act as SME to assist in interpreting customer requirements; speak with customers or prospects to ...

previous pagenext page

Showing results 21-40

All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Rome, NY

It Assistant information

See Rome, NY salary details

$10

$21

$37

How much do it assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for it assistant in Rome, NY is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.31 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Rome, NY?

The most popular types of It jobs in Rome, NY are:

What job categories do people searching It Assistant jobs in Rome, NY look for?

The top searched job categories for It Assistant jobs in Rome, NY are:

What cities near Rome, NY are hiring for It Assistant jobs?

Cities near Rome, NY with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,642 per year, or $21.5 per hour.

Junior/Mid-Level IT Network Engineer

Rome, NY • On-site

CACI International Inc
See more jobs at CACI International Incexternal

Full-time

Re-posted 9 days ago

Job description

Job Summary:
CACI International Inc is seeking a dedicated Junior to Mid-Level Network Engineer to support critical national security network infrastructures. The ideal candidate will assist in the configuration, maintenance, and troubleshooting of secure LAN/WAN environments, working alongside senior engineers to ensure high availability, security, and performance of classified networks.
Responsibilities:
• Assist in the configuration, installation, and maintenance of network hardware, including routers, switches, and firewalls (e.g., Cisco, Juniper, Brocade).
• Monitor network performance utilizing enterprise management tools (such as SolarWinds) and provide Tier II/III troubleshooting support to resolve connectivity and operational issues.
• Implement and maintain network security protocols, ensuring compliance with DoD Security Technical Implementation Guides (STIGs).
• Assist with the handling, configuration, and maintenance of cryptographic devices (e.g., KG series) and secure communications equipment.
• Create and update detailed network topology diagrams, standard operating procedures (SOPs), and configuration records.
• Collaborate with systems administrators to ensure seamless integration across Windows, Linux, and VMware vSphere environments.
Qualifications:
Required:
• Education: BS Engineering or related field
• Clearance: Must possess an active TS/SCI security clearance.
• Experience: Minimum 3 years of practical experience in network administration or engineering, preferably within a DoD or highly regulated environment.
• Certifications: DoD 8570.01-M IAT Level II compliance (e.g., CompTIA Security+ CE or equivalent) is required prior to start.
• Core Skills: Strong understanding of TCP/IP, OSI model, routing protocols (OSPF, BGP), and switching technologies.
Preferred:
• Polygraph is highly desired.
• Cisco Certified Network Associate (CCNA) or Juniper Networks Certified Internet Associate (JNCIA).
• Familiarity with Active Directory and basic server administration (Windows Server/RHEL).
Company:
At CACI International Inc (NYSE: CACI), our 27,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security. Founded in 1962, the company is headquartered in Arlington, USA, with a team of 10001+ employees. The company is currently Late Stage.

Apply