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It Assistant Jobs in Rome, NY (NOW HIRING)

Tidal Basin Holdco, LLC

Desktop Support Analyst

Utica, NY · On-site

$23.75 - $32/hr

... • Assist in developing, implementing, and maintaining security policies, processes, and ... information technology subjects matters. • Keen time and resource management skills. • ...

Solomon Page

Surgical Tech - CVOR

Utica, NY · On-site

$2.3K/wk

  • Medical

  • Dental

  • Vision

  • Retirement

As a Surgical Technologist, you will assist with surgical procedures in the operating room. The ... For more information and additional healthcare opportunities, visit: solomonpage.com and connect ...

The Aspen Group

Desktop Support Technician

East Syracuse, NY · On-site

$27 - $33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate for this position is a reliable, adaptable, thought-leading IT desktop support ... Provides good customer service toensurefunctionalityand to assist and guide requesting tech on the ...

Booz Allen Hamilton

Cloud Cybersecurity Engineer

Rome, NY · Hybrid

$61K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... (IT) systems meet the organization's Information Assurance (IA) and security requirements. You'll assist in defining the organization's preferred state and risk thresholds and analyze actual state ...

Booz Allen Hamilton, Inc.

Cloud Cybersecurity Engineer

Rome, NY · On-site

$61K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... (IT) systems meet the organization's Information Assurance (IA) and security requirements. You'll assist in defining the organization's preferred state and risk thresholds and analyze actual state ...

Booz Allen Hamilton, Inc.

Cloud Cybersecurity Engineer

Rome, NY · On-site +1

$61K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... (IT) systems meet the organization's Information Assurance (IA) and security requirements. You'll assist in defining the organization's preferred state and risk thresholds and analyze actual state ...

Cna

Blended Claims Consultant, Construction

Dewitt, NY · Hybrid

$72K - $141K/yr

CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page. CNA is committed to providing reasonable accommodations to qualified individuals ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Rome, NY

It Assistant information

See Rome, NY salary details

$10

$21

$37

How much do it assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it assistant in Rome, NY is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.31 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Rome, NY?

The most popular types of It jobs in Rome, NY are:

What cities near Rome, NY are hiring for It Assistant jobs?

Cities near Rome, NY with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,642 per year, or $21.5 per hour.

SYSTEMS ADMINISTRATOR-ONSITE

Schneider Packaging Equipment Company, Inc

Brewerton, NY • On-site

$80K - $90K/yr

Full-time

Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Base Salary Range: $80k-$90k Reports to - IT Director
Annual Bonus: 10% Direct Reports - None
Remote: No Status - Exempt
Company Website: www.schneiderequip.com
ABOUT SCHNEIDER
At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper.
Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions.
ABOUT PACTEON
Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit www.pacteon.com .
OUR CORE VALUES
We believe and live our Core Values, our IPACT:
I ntegrity
P ride
A ccountability
C ustomer Service
T eamwork
Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company.
SUMMARY AND PURPOSE
Schneider is seeking an experienced IT Systems Administrator to serve in a dual capacity: backend administration of Microsoft 365 technologies and hands-on, customer-focused IT support for our end users.
In this role, you will identify, research, and resolve technical issues across hardware, software, and network environments while maintaining a high standard of service for internal stakeholders. You will work closely with the broader IT team to manage Microsoft 365 infrastructure, virtualization platforms, endpoint management, and emerging technologies - playing a key role in advancing Pacteon's technology roadmap.
KEY RESPONSIBILITIES
Microsoft 365 & Cloud Administration
  • Administer and support the full Microsoft 365 suite, including Teams, SharePoint, and Entra (Azure AD)
  • Manage SharePoint architecture, page configurations, and storage governance
  • Oversee Intune enrollment, remote device management, application deployment, and patch management
  • Support clod migrations and integrations with Azure or AWS environments

Virtualization & Infrastructure
  • Administer VMware and Hyper-V environments, including VM provisioning, migrations, backups, and maintenance
  • Assist with network server hardware administration and ongoing infrastructure tasks
  • Support LAN/WAN environments including Cisco Meraki firewalls and wireless systems

End-User Support & Systems Management
  • Provide responsive desk-side and remote support for hardware, software, and network issues
  • Build, image, and configure PCs; manage new hire onboarding setup and user training
  • Maintain Active Directory and administer user accounts, permissions, and group policies
  • Manage hardware and software inventory and support application lifecycle management

Strategic & Cross-Functional Initiatives
  • Evaluate and recommend AI and automation tools to improve organizational efficiency
  • Conduct telecommunications and network assessments; recommend cost-effective IT solutions
  • Support the implementation and ongoing maintenance of the Profit Key ERP system
  • Deliver end-user training on technology tools and best practices as needed

Requirements
PROFESSIONAL QUALIFICATIONS
• Education:
o Associate's degree in Network Technology, Information Systems, or a related field preferred
o Relevant technical certifications strongly valued: CompTIA A+, Network+, MCP, MCSE or equivalent
• Experience:
o 3-5 years of hands-on IT systems administration experience, including:
§ Microsoft 365 administration (SharePoint, Teams, Entra/Azure AD)
§ Intune device management and deployment
§ VMware and/or Hyper-V administration, including migrations and backup strategies
§ Desktop support and LAN/WAN network administration
§ Cisco Meraki firewalls and wireless infrastructure
o Experience with cloud migrations (Azure or AWS) is a plus
• Skills:
o Strong customer service orientation with a proactive, solutions-focused mindset
o Excellent written and verbal communication skills
o Ability to manage multiple priorities in a fast-paced manufacturing environment
o Eagerness to grow technically and contribute to advancing enterprise technologies
BENEFITS
• Medical/HSA/FSA
• Dental
• Vision
• 401k
• Company paid Life and AD&D
• Optional Life Insurance
• Flexible Work Schedule
PHYSICAL REQUIREMENTS & WORK REQUIREMENTS
Physical Requirement
Never
Sometimes
Frequently
Sitting
X
Standing/Walking
X
Lifting/Carrying Upto10 lbs
X
Lifting/Carrying Upto 30 lbs
X
Pushing/Pulling
X
Keyboarding
X
Gross Manipulation
X
Fine Manipulation
X
Driving
X
Stooping
X
Speaking
X
Hearing
X
Near Visual Acuity
X
Salary Description
$80-$90K

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