ZipRecruiter

Log In

1

It Assistant Jobs in Delaware (NOW HIRING)

Owens Community College

Applicant Pool for Adjunct Faculty, Health Information Technology Thorough knowledge of the health ... Submit e-copies of all requested documents to the Assistant Chair, including syllabi, schedules ...

Essity

IT Onsite Support Specialist

Dover, DE · On-site

About the Role Essity is looking for an experienced IT Onsite Specialist who will assist with ... Understands how IT solutions are supporting business critical processes for each location supported

Pep Boys

Auto Master Technician

Wilmington, DE · On-site

$31.90 - $44/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Auto Master Technician

Wilmington, DE · On-site

$31.90 - $44/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Zimmer Biomet

$13 - $17.50/hr

As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ... How You'll Create Impact * Assist in testing and maintaining clinical software applications under ...

Zimmer Biomet

$14.75 - $19.50/hr

As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ... How You'll Create Impact * Assist in testing and maintaining clinical software applications under ...

previous page

Showing results 41-60

All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Delaware

It Assistant information

See Delaware salary details

$11

$22

$39

How much do it assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for it assistant in Delaware is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Delaware? The most popular types of It jobs in Delaware are:
What are popular job titles related to It Assistant jobs in Delaware? For It Assistant jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Delaware look for? The top searched job categories for It Assistant jobs in Delaware are:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,191 per year, or $22.7 per hour.

Systems Support Consultant III, IT Governance & Client Success

University of Delaware

Newark, DE • On-site

Other

Re-posted 12 days ago

University Of Delaware rating

5.7

Company rating: 5.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

578th of 616 rated colleges and universities

Job description

Systems Support Consultant III, IT Governance & Client Success

Apply now Job no: 503318
College / VP Area: Vice President for IT
Work type: Staff
Location: Newark, DE
Categories: Information Technology, Full Time

Pay Grade: 29S
 
Context of Job: 
 
IT Governance & Client Success is often the first point of contact for students, faculty members, and staff members seeking help with technology. IT-GCS focuses on helping the UD community use technology effectively and efficiently. IT-GCS staff members also take the lead supporting productivity, computing applications and tools, student computing, and assist with hardware and software issues.
 
The Systems Support Consultant III in the STAR/South Campus IT group within IT-GCS is part of the team providing systems administration for specialized computing solutions, AD management, oversight and management of endpoint management tools, and security services to the covered units. The incumbent provides technical expertise in one or more areas of IT support and performs advanced troubleshooting as needed. The Systems Support Consultant III reports to the Director, STAR/South Campus IT in IT-GCS.
 
Major Responsibilities:
  • Installs and manages server(s), always ensuring security. Performs system maintenance, configures equipment, installs software and upgrades, and installs patches. Monitors system status.
  • Tests and debugs systems and software.
  • Writes documentation and procedures.
  • Investigates site licensing options and ensures compliance with all site licenses.
  • Provides on-call support for critical systems.
  • Manages endpoint management tools for STAR/South Campus IT environment.
  • Creates installation packages for university-supported software solutions.
  • Evaluates and recommends endpoint best practices to increase team efficiencies.
  • Ensures the security and integrity of the system(s) and the data.
  • Initiates and leads feasibility studies related to client/server, network, software, and policies.
  • Performs trending analysis to predict future problems.
  • Participates in and may lead disaster recovery planning and recovery operations when needed.
  • Acts as backup for other IT Support Consultants regarding the systems and services they primarily support.
  • Advises campus clientele regarding departmental systems administration, hardware, planning and installation, software installation and configuration, and application of UD standards of good practices.
  • Provides high-level technical support for troubleshooting technology problems.
  • Consults with faculty, staff, and/or students in specific areas of technical expertise. Monitors trouble tickets and resolves problems.
  • Performs advanced troubleshooting.
  • Analyzes the nature, scope, and complexity of client problems arising in the area of expertise. Responds to escalated technical problems.
  • Uses forensic analysis to resolve issues with compromised staff and student systems.
  • Works with IT-Security regarding IT protection of high-value and high-risk systems.
  • Investigates multiple resources (e.g., vendor technical support, listservs, Web) and collaborates with colleagues to resolve more complex problems.
  • Responsible for major aspects/components of projects. Leads smaller projects.
  • Collaborates with other units to improve access to and maximize use of computing resources. Participates in planning efforts regarding campus technical initiatives and innovative solutions.
  • Develops and updates documentation as needed in the area of expertise. Evaluates training materials in the area of expertise and makes recommendations for improvements to future users and documentation.
  • Researches, evaluates, recommends, integrates, and implements new technologies, software, and hardware.
  • Thoroughly tests application software in areas of responsibility.
  • Communicates problems to vendors and colleagues to resolve problems.
  • Consultation work in this area may involve giving presentations to select campus groups in addition to participation in education classes and providing individual consultations.
  • Maintains technical knowledge and keeps abreast of technical developments in the area of expertise and makes recommendations for the use of specific applications on campus when appropriate. Maintains broad knowledge of state-of-the-art technology, equipment, and/or systems.
  • Acts as a resource to other IT professionals in the area of expertise and as a general resource to more junior staff.
  • Establishes and maintains appropriate working relationships with colleagues and clients and follows University and department policies and procedures governing IT efforts.
  • Works within the department's overall strategic plan following project priorities and scope.
  • Participates in operational and strategic planning activities within Client Support and Services.
  • Performs other related duties as assigned.
Qualifications:
  • Bachelor's degree with three years related experience or an equivalent combination of education and experience. A degree in information technology or a related discipline is preferred.
  • Experience operating within a Windows domain is required, including Active Directory, security settings, Group Policy, and backup.
  • Windows Server and Unix administration experience is a plus.
  • Experience with computer forensic tools.
  • Experience creating configurations within endpoint management tools (i.e., SCCM, Kace, Jamf, Intune).
  • Knowledge of programming and/or scripting languages is a plus (Powershell, Python, Bash).
  • Knowledge of cloud computing environments is a plus (GCP, AWS, Azure).
  • Strong problem-solving skills.
  • Ability to manage multiple projects and be detail-oriented.
  • Excellent communication skills (oral, written, listening, presentation), planning, and organization skills.
  • Ability to communicate technical information to non-technical clients.
  • Ability to work well with the wide range of constituencies in a diverse community and dynamic technical environment.

Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VI and VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

Applications close:

Back to search results Apply now Refer a friend

Whatsapp Facebook LinkedIn Email App

What University Of Delaware employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply