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It Assistant Jobs in Delaware (NOW HIRING)

Impact Life

IT Specialist

Seaford, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Specialist (Part-Time) Location: Delaware (Statewide) - Travel Required Throughout Delaware Job ... Support collaboration tools and assist users with Microsoft applications. Infrastructure Management

Impact Life

IT Specialist

Wilmington, DE

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Specialist (Part-Time) Location: Delaware (Statewide) - Travel Required Throughout Delaware Job ... Support collaboration tools and assist users with Microsoft applications. Infrastructure Management

Impact Life

IT Specialist

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Specialist (Part-Time) Location: Delaware (Statewide) - Travel Required Throughout Delaware Job ... Support collaboration tools and assist users with Microsoft applications. Infrastructure Management

Impact Life

IT Specialist

Georgetown, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Specialist (Part-Time) Location: Delaware (Statewide) - Travel Required Throughout Delaware Job ... Support collaboration tools and assist users with Microsoft applications. Infrastructure Management

Impact Life

IT Specialist

Newark, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Specialist (Part-Time) Location: Delaware (Statewide) - Travel Required Throughout Delaware Job ... Support collaboration tools and assist users with Microsoft applications. Infrastructure Management

3B Staffing LLC

IT Director

Wilmington, DE · On-site

... assist in formulating and administering policies and procedures, including implementing long-range ... IT service delivery program. o Owns managed service vendor relationships within scope. • Owner ...

New

3B Staffing LLC

IT Director

Wilmington, DE · On-site

... assist in formulating and administering policies and procedures, including implementing long-range ... IT service delivery program. o Owns managed service vendor relationships within scope. • Owner ...

New

Casino Gaming Institute Inc

$140 - $200/hr

Job Responsibilities of the Director of IT: * Develops and manages the IT operating and capital ... Develops and administers companywide reporting systems to assist management in determining ...

Sepax Bioscience Inc

Be Seen First

IT Support Intern

Newark, DE · On-site

$15/hr

Sepax Technologies, Inc. is currently seeking a highly motivated and talented student in the computer science field to join and assist our IT team. This student will work on day-to-day IT support and ...

Sepax Bioscience Inc

Be Seen First

IT Support Intern

Newark, DE · On-site

$15/hr

Sepax Technologies, Inc. is currently seeking a highly motivated and talented student in the computer science field to join and assist our IT team. This student will work on day-to-day IT support and ...

Wsfsbank

IT Audit Supervisor

Wilmington, DE · On-site

$92K - $152K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Audit Supervisor assists theIT AuditManager inoverseeing and directing the technology ... Develop and maintain effective working relationships with all levels of management. * Assist in the ...

WSFS Bank

IT Audit Supervisor

Wilmington, DE · On-site

$92K - $152K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Audit Supervisor assists theIT AuditManager inoverseeing and directing the technology ... Develop and maintain effective working relationships with all levels of management. * Assist in the ...

AAA Mid Atlantic

Manager, IT Audit

Wilmington, DE · On-site

$105K - $167K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Audit Manager leads and supervises multiple, concurrent technology-focused engagements ... Annual Audit Plan: Assist in risk assessment activities and development of the annual audit plan ...

Bayhealth

IT Asset Management Administrator

Dover, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Asset Management Administrator is responsible for the day-to-day administrative-level duties ... Help in providing and presenting budgetary reports to IT leadership. Assist in the planning and ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Delaware

It Assistant information

See Delaware salary details

$11

$22

$39

How much do it assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it assistant in Delaware is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs

What are the most commonly searched types of It jobs in Delaware?

The most popular types of It jobs in Delaware are:

What are popular job titles related to It Assistant jobs in Delaware?

For It Assistant jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching It Assistant jobs in Delaware look for?

The top searched job categories for It Assistant jobs in Delaware are:

What cities in Delaware are hiring for It Assistant jobs?

Cities in Delaware with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,191 per year, or $22.7 per hour.

IT Specialist

Impact Life

Seaford, DE • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

IT Specialist (Part-Time)

Location: Delaware (Statewide) - Travel Required Throughout Delaware

Job Type: Part-Time (20 hours per week)

About Impact Life

Impact Life is a nonprofit organization dedicated to empowering individuals through behavioral health, recovery support, housing, harm reduction, and community-based services throughout Delaware. Our mission is to inspire hope, promote recovery, and strengthen communities by providing compassionate, person-centered care.

We are seeking an experienced, motivated, and customer-focused IT Specialist to serve as the organization's primary internal technology resource. This position provides both strategic oversight and hands-on technical support while ensuring the reliability, security, and efficiency of technology systems across multiple office and program locations throughout Delaware.

The ideal candidate is a self-directed IT professional who is comfortable managing technology independently while partnering with organizational leadership to support operational excellence and organizational growth.

Position Summary

The IT Specialist is responsible for the administration, maintenance, security, and continuous improvement of Impact Life's technology infrastructure. This position combines systems administration, technology planning, cybersecurity, vendor coordination, and end-user support to ensure employees have reliable technology resources to successfully carry out the organization's mission.

This position serves as Impact Life's primary internal technology resource and requires a high degree of independence, initiative, and sound judgment. The IT Specialist is responsible for balancing strategic technology management with responsive day-to-day support while ensuring technology systems remain secure, reliable, and aligned with organizational needs.

Essential Duties and ResponsibilitiesEnd User Support
  • Provide timely technical support to employees for hardware, software, printers, mobile devices, and other technology equipment.
  • Install, configure, maintain, and troubleshoot desktop computers, laptops, monitors, printers, scanners, and peripherals.
  • Diagnose and resolve hardware, software, and connectivity issues.
  • Coordinate employee technology onboarding and offboarding, including equipment setup, account creation, and equipment recovery.
  • Maintain technology asset inventory and equipment records.
  • Provide technical support for conference room technology and audio/visual equipment.
Microsoft 365 Administration
  • Administer Microsoft 365, including Outlook, Exchange Online, Microsoft Teams, SharePoint, OneDrive, user account management, licensing, security settings, and multi-factor authentication.
  • Create, modify, and disable user accounts and permissions.
  • Manage Microsoft 365 licensing and user access.
  • Support collaboration tools and assist users with Microsoft applications.
Infrastructure Management
  • Maintain office technology infrastructure, including wireless networks, internet connectivity, printers, and technology equipment.
  • Support and maintain Ubiquiti networking equipment and Ubiquiti Protect security camera systems.
  • Coordinate hardware deployments, upgrades, replacements, and preventative maintenance.
  • Maintain technology documentation, inventories, and standard operating procedures.
  • Recommend technology improvements that enhance organizational efficiency and security.
Organizational Systems Support

Provide technical support and administration for organizational technology platforms, including but not limited to:

  • Microsoft 365
  • Slack
  • Behave Electronic Medical Record (EMR)
  • ADP Workforce Now
  • Relias
  • Workable
  • SignNow
  • Adobe Creative Cloud
Cybersecurity
  • Maintain endpoint security and support cybersecurity best practices.
  • Coordinate software updates, operating system updates, and patch management.
  • Promote safe technology practices through employee education.
  • Assist with backup verification and disaster recovery planning.
  • Respond appropriately to technology security incidents.
Vendor Management
  • Serve as the primary point of contact for technology vendors and service providers.
  • Coordinate hardware purchases, warranty support, software licensing, and equipment repairs.
  • Evaluate technology solutions and make recommendations that support organizational goals.
Technology Planning
  • Recommend technology improvements that enhance operational efficiency, security, and user experience.
  • Assist leadership with technology planning, budgeting recommendations, and technology lifecycle replacement planning.
  • Maintain documentation of technology systems, configurations, and standard operating procedures.
  • Support technology projects from planning through implementation.
Technology Environment

The IT Specialist will support technology systems including, but not limited to:

  • Microsoft 365
  • Outlook
  • Exchange Online
  • Microsoft Teams
  • SharePoint
  • OneDrive
  • Slack
  • Behave Electronic Medical Record (EMR)
  • Adobe Creative Cloud
  • ADP Workforce Now
  • Relias
  • Workable
  • SignNow
  • Windows 11
  • Ubiquiti UniFi networking
  • Ubiquiti Protect security camera systems
  • Printers and multifunction devices
  • Audio/visual and conference room technology
  • Mobile devices
Work Schedule
  • Part-time, approximately 20 hours per week.
  • Regular schedule is Monday through Friday during normal business hours.
  • Work schedule may be flexible based on organizational needs and mutual agreement.
  • Occasional evening or weekend availability is required to support technology projects, system maintenance, organizational events, emergency technical issues, or other business needs.
  • Regular travel between Impact Life locations throughout Delaware is required.

Requirements

Required Qualifications
  • Associate's degree in Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and professional experience.
  • Minimum of five (5) years of progressively responsible IT experience.
  • Demonstrated experience administering Microsoft 365, including Outlook, Exchange Online, Microsoft Teams, SharePoint, OneDrive, user account management, licensing, security settings, and multi-factor authentication.
  • Experience supporting Windows-based computers, hardware deployment, software installation, and office technology.
  • Experience maintaining office technology infrastructure, including wireless networks, printers, and related equipment.
  • Strong troubleshooting, problem-solving, and customer service skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to manage multiple priorities while working independently.
  • Valid driver's license with reliable transportation and the ability to travel between Impact Life locations throughout Delaware.
Preferred Qualifications
  • Experience supporting electronic medical record (EMR) systems, preferably Behave or a comparable healthcare platform.
  • Experience administering Slack.
  • Experience supporting Adobe Creative Cloud licensing and applications.
  • Experience supporting nonprofit or healthcare organizations.
  • Experience supporting multiple office locations.
  • Experience with Ubiquiti networking and security camera systems.
Preferred Certifications
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft 365 Certification
  • Microsoft Certified Administrator
  • Ubiquiti certification or equivalent experience.
Physical Requirements
  • Ability to lift and carry equipment weighing up to 50 pounds.
  • Ability to install, move, and configure technology equipment.
  • Ability to work under desks, in equipment closets, and in various office environments.
  • Ability to travel regularly between multiple Delaware locations.
  • Ability to occasionally climb a ladder when installing or servicing technology equipment.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, ROTH 401K)
  • Paid Time Off
  • 11 Paid Holiday's Yearly
  • Training & Development
  • Wellness Resources
Why Join Impact Life?

At Impact Life, technology plays a critical role in supporting the employees and programs that make recovery possible. As our IT Specialist, you will have the opportunity to build, improve, and maintain the technology that supports life-changing work across Delaware.

We offer:

  • Competitive hourly compensation.
  • Flexible part-time schedule.
  • Professional development opportunities.
  • Mileage reimbursement for approved business travel.
  • A collaborative, mission-driven workplace where your expertise directly supports employees and the individuals we serve.

Apply