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It Assistant Jobs in Delaware (NOW HIRING)

Mondo

IT Application Support

Elsmere, DE · On-site

$27 - $35/hr

Job Title: IT Application Support Location-Type: Hybrid - 3 days in in either Marlborough MA or ... Data & Application Management * Assist with data archival, cleanup, migration, and validation ...

Leslie's

Service Tech Assistant

Wilmington, DE · On-site

$15/hr

As a Service Technician Assistant , you will support the Service Technician with seasonal pool ... For further information, please review the Know Your Rights notice from the Department of Labor.

WSFS Bank

IT Audit Supervisor

Wilmington, DE · On-site

$92K - $152K/yr

The IT Audit Supervisor assists theIT AuditManager inoverseeing and directing the technology ... Develop and maintain effective working relationships with all levels of management. * Assist in the ...

Wsfsbank

IT Audit Supervisor

Wilmington, DE

$92K - $152K/yr

The IT Audit Supervisor assists theIT AuditManager inoverseeing and directing the technology ... Develop and maintain effective working relationships with all levels of management. * Assist in the ...

AAA Mid Atlantic

Manager, IT Audit

Wilmington, DE · On-site

$105K - $167K/yr

The IT Audit Manager leads and supervises multiple, concurrent technology-focused engagements ... Annual Audit Plan: Assist in risk assessment activities and development of the annual audit plan ...

Bloxley

IT Systems & WebOps Engineer

Wilmington, DE · On-site

$75 - $95/hr

This hybrid role bridges IT operations and frontend web development, perfect for someone who ... Web Development & Code‑Level Support * Assist with implementation and debugging of modern web ...

Apex Systems

IT Business Analyst III

Newark, DE · On-site

Job#: 3046985 IT Business Analyst III Location: Newark, Delaware (Hybrid) Duration: 12 months Role ... Use standard prompts and .md files to assist with story creation and compliance suggestions.

New

ADVANTAGE MEDIA SERVICES INC

IT Support I

New Castle, DE · On-site

$21 - $24/hr

... paced Information Technology department. This position is responsible for performing technical ... Set-up new users, and assist in training of new team members and end-users. * Working with the ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Delaware

It Assistant information

See Delaware salary details

$11

$22

$39

How much do it assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for it assistant in Delaware is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Delaware?

The most popular types of It jobs in Delaware are:

What are popular job titles related to It Assistant jobs in Delaware?

For It Assistant jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching It Assistant jobs in Delaware look for?

The top searched job categories for It Assistant jobs in Delaware are:

What cities in Delaware are hiring for It Assistant jobs?

Cities in Delaware with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,191 per year, or $22.7 per hour.

IT Application Support

Mondo

Elsmere, DE • On-site

$27 - $35/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Job Title: IT Application SupportLocation-Type: Hybrid - 3 days in in either Marlborough MA or Wilmington DEStart Date Is: SeptemberDuration: (contract, perm, etc): 1 year contract with potential to extendCompensation Range: $27-$35/hr W2   Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . Position Overview Qnity is seeking an IT Application Support Contractor to join its Technology IT organization and support critical applications used across its Research & Development environment. This is an excellent opportunity for an early-career IT professional who enjoys troubleshooting, working directly with users, and learning new technologies. The ideal candidate will have 0–5 years of relevant experience, including internship experience, and a strong interest in application support, systems administration, or IT operations. The individual will provide Tier 2 application support, assist with user access and provisioning, troubleshoot technical issues, support data and application initiatives, and work closely with scientists, engineers, researchers, IT teams, and software vendors. Key Responsibilities:Application Support
  • Provide Tier 2 support for R&D applications, including ELN, LIMS, Document Management Systems, and other scientific applications.
  • Troubleshoot and resolve application, access, and user-reported issues.
  • Log, track, prioritize, and resolve support tickets within established service-level expectations.
  • Monitor application health and identify recurring issues or opportunities for improvement.
  • Assist with incident resolution, outage reporting, and root-cause investigations.
  • Escalate complex issues to vendors, infrastructure teams, or senior technical resources when appropriate.
User Access & System Administration
  • Support user onboarding, provisioning, deprovisioning, and access changes.
  • Assist with Active Directory group ownership and membership for supported applications.
  • Support service-account requests and periodic access reviews.
  • Help maintain application security and ensure adherence to IT security, audit, and data-governance requirements.
Data & Application Management
  • Assist with data archival, cleanup, migration, and validation activities.
  • Support bulk data imports and transfers between repository systems.
  • Assist with application testing, validation, configuration, upgrades, patches, and implementations.
  • Coordinate with software vendors and internal IT teams to resolve technical issues and support system enhancements.
  • Participate in continuous improvement initiatives focused on application usability, stability, and user adoption.
User Support & Documentation
  • Work directly with scientists, engineers, researchers, and business users to understand and resolve technical issues.
  • Provide guidance on application functionality and best practices.
  • Assist with user onboarding and training.
  • Develop and maintain troubleshooting guides, SOPs, knowledge-base articles, and other support documentation.
  • Build strong relationships with users and provide a high level of customer service.
Required Qualifications
  • 0–5 years of experience in application support, IT support, systems administration, business systems, or a related technical field.
  • Relevant internship experience will be considered.
  • Experience supporting users and troubleshooting application or access-related issues.
  • Strong problem-solving and troubleshooting abilities.
  • Basic understanding of user provisioning, access management, and Active Directory.
  • Experience working with enterprise applications or technical systems.
  • Strong communication and customer service skills.
  • Highly organized, responsive, and willing to take ownership of issues through resolution.
  • Ability to learn new technologies, applications, and R&D/scientific workflows quickly.
  • Ability to work effectively with both technical and non-technical users.
Preferred Qualifications
  • Experience supporting ELN, LIMS, Document Management Systems, or other R&D applications.
  • Experience working in an R&D, laboratory, scientific, or technical environment.
  • Experience with application testing, validation, or implementation.
  • Experience with data migration or system implementation projects.
  • Experience working directly with scientists, engineers, or researchers.
  • Familiarity with security, audit, and data-governance requirements.
  • Experience with ticketing or incident-management systems.
  • Degree preferred in Information Technology, Computer Science, Information Systems, Engineering, Chemistry, another science discipline, or a related field.
Ideal Candidate The ideal candidate is an early-career IT professional who is technically curious, highly responsive, and comfortable working directly with end users. They don't need to have extensive experience with every R&D application but should demonstrate the ability to troubleshoot, learn quickly, and take ownership of problems. Someone with a background in IT support, application support, systems administration, business systems, or a technical/scientific environment could be a strong fit. Internship experience is absolutely relevant. The successful candidate will be comfortable working in a collaborative environment and communicating with a diverse group of stakeholders, including scientists, engineers, researchers, IT professionals, and vendors.