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It Application Support Jobs (NOW HIRING)

SCCU

Mgr, IT Development

Melbourne, FL · Hybrid

$153K - $162K/yr

The primary responsibilities for the role is to manage the IT Application Development's team ... Provide mentorship and support to help them achieve their career development goals. Minimum ...

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It Application Support information

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$31K

$161.2K

$206K

How much do it application support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for it application support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is an IT application support specialist?

IT Application Support specialists are professionals who provide technical assistance and support for software applications used by businesses and organizations. They help users troubleshoot issues, resolve errors, and ensure that applications run smoothly. Their responsibilities often include installing and updating software, responding to user queries, and liaising with software vendors for advanced problem-solving. They play a crucial role in minimizing downtime and maintaining productivity within an organization.

What are the key skills and qualifications needed to thrive as an IT application support specialist?

To thrive as an IT Application Support Specialist, you need a strong understanding of application troubleshooting, software deployment, and basic programming or scripting, often backed by a degree in IT or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, databases, and relevant certifications such as ITIL or CompTIA A+ is important. Excellent problem-solving skills, patience, and effective communication help in resolving user issues and collaborating with technical teams. These skills and qualities ensure timely resolution of technical problems, minimize downtime, and enhance user satisfaction.

What are the typical challenges faced by IT application support professionals when troubleshooting user issues?

IT Application Support professionals often encounter challenges such as diagnosing complex, multi-layered issues that involve both software and hardware components. They must balance providing timely resolutions with maintaining clear communication to users who may have varying levels of technical knowledge. Coordinating with development teams to escalate unresolved problems and keeping accurate documentation are also essential parts of the role. Staying up-to-date with system updates and understanding business workflows are key to providing effective support.

What is the difference between It Application Support vs Network Support Specialist?

AspectIt Application SupportNetwork Support Specialist
CertificationsITIL, CompTIA A+, Microsoft CertifiedCisco CCNA, CompTIA Network+
Work EnvironmentOffice, Help Desk, RemoteData Centers, Network Operations Centers
Job FocusApplication troubleshooting, software supportNetwork infrastructure, connectivity issues

It Application Support professionals primarily focus on troubleshooting and maintaining software applications used within organizations, often working with end-users and software vendors. In contrast, Network Support Specialists concentrate on maintaining network infrastructure, ensuring connectivity, and resolving network-related problems. While both roles require technical certifications and involve IT environments, their core responsibilities and daily tasks differ significantly.

What cities are hiring for It Application Support jobs?

Cities with the most It Application Support job openings:

What states have the most It Application Support jobs?

States with the most job openings for It Application Support jobs include:

What are popular job titles related to It Application Support jobs?

For It Application Support jobs, the most frequently searched job titles are:

Infographic showing various It Application Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Informatica MDM Hub Admin

Torrance, CA • On-site

Syntricate Technologies
IT Services • 51 - 200 employees
Learn more about Syntricate Technologiesexternal

Full-time

Re-posted 12 days ago

Job description

Job Summary:
Syntricate Technologies is seeking an Informatica MDM Hub Admin to manage and support their MDM platform. The role involves configuring and executing data management processes, troubleshooting issues, and ensuring effective application support.
Qualifications:
Required:
• Informatica MDM Hub
• Data Modeling
• Data Management
• Oracle WebLogic Server
• Application Support
• Troubleshooting
• CNB (Change Notification Bridge)
• 6+ years of experience in IT Application Support.
• 3-4 years of hands-on experience with Informatica MDM Platform administration.
• Strong understanding of data modeling principles and best practices.
• Proficiency in configuring and executing Informatica MDM Hub data management processes.
• Experience with configuring and managing external application access to Informatica MDM Hub.
• Knowledge of Oracle WebLogic Server administration and maintenance.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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