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It Application Support Jobs in Texas (NOW HIRING)

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Application Support Analyst to join our amazing IT Application Support team! IT Applica ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Application Support Analyst to join our amazing IT Application Support team! IT Applica ...

NEOGOV

IT Application Support Analyst

San Marcos, TX · On-site

The IT Application Support Analyst is responsible for maintaining and enhancing the county's Judicial/Law Enforcement/Jail databases and application environment, serving as a project lead and ...

Robert Half

IT Application Analyst

Lubbock, TX · On-site

$65K - $95K/yr

We are looking for an IT Application Analyst to support the design, configuration, and ongoing performance of clinical and operational applications in Lubbock, Texas. This role works closely with end ...

Saxon Global

IT Application Architect

Frisco, TX

Job Title: IT Application Architect Job Duration: 3-6 Month Contract to Hire Interview Method ... support of enterprise architecture systems. Provides technical expertise, to include addressing and ...

Saxon Global

IT Application Architect

Frisco, TX · On-site

The IT Applications Architect is responsible for the design, implementation, integrity and support ... the Web Application Architect is to provide the overall technology guidance and structure for ...

Fracht Group

IT Application Specialist

Houston, TX · On-site

... IT Application Specialist Full Time Clerical Houston, TX, US POSITION OVERVIEW Seeking a detail ... S. customs brokerage and CargoWise (CW) setup/workflow management to lead and support multiple ...

New

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

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All JobsIt Application Support JobsIt Application Support Jobs in Texas

It Application Support information

See Texas salary details

$27.5K

$158K

$189K

How much do it application support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for it application support in Texas is $158,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,300.00 and $188,000.00 per year, depending on experience, location, and employer.

What is an IT application support specialist?

IT Application Support specialists are professionals who provide technical assistance and support for software applications used by businesses and organizations. They help users troubleshoot issues, resolve errors, and ensure that applications run smoothly. Their responsibilities often include installing and updating software, responding to user queries, and liaising with software vendors for advanced problem-solving. They play a crucial role in minimizing downtime and maintaining productivity within an organization.

What are the key skills and qualifications needed to thrive as an IT application support specialist?

To thrive as an IT Application Support Specialist, you need a strong understanding of application troubleshooting, software deployment, and basic programming or scripting, often backed by a degree in IT or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, databases, and relevant certifications such as ITIL or CompTIA A+ is important. Excellent problem-solving skills, patience, and effective communication help in resolving user issues and collaborating with technical teams. These skills and qualities ensure timely resolution of technical problems, minimize downtime, and enhance user satisfaction.

What are the typical challenges faced by IT application support professionals when troubleshooting user issues?

IT Application Support professionals often encounter challenges such as diagnosing complex, multi-layered issues that involve both software and hardware components. They must balance providing timely resolutions with maintaining clear communication to users who may have varying levels of technical knowledge. Coordinating with development teams to escalate unresolved problems and keeping accurate documentation are also essential parts of the role. Staying up-to-date with system updates and understanding business workflows are key to providing effective support.

What is the difference between It Application Support vs Network Support Specialist?

AspectIt Application SupportNetwork Support Specialist
CertificationsITIL, CompTIA A+, Microsoft CertifiedCisco CCNA, CompTIA Network+
Work EnvironmentOffice, Help Desk, RemoteData Centers, Network Operations Centers
Job FocusApplication troubleshooting, software supportNetwork infrastructure, connectivity issues

It Application Support professionals primarily focus on troubleshooting and maintaining software applications used within organizations, often working with end-users and software vendors. In contrast, Network Support Specialists concentrate on maintaining network infrastructure, ensuring connectivity, and resolving network-related problems. While both roles require technical certifications and involve IT environments, their core responsibilities and daily tasks differ significantly.

What cities in Texas are hiring for It Application Support jobs?

Cities in Texas with the most It Application Support job openings:

Infographic showing various It Application Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $158,006 per year, or $76 per hour.

IT Application Support Analyst

San Antonio, TX • On-site, Remote

Rbfcu
See more jobs at Rbfcuexternal

Full-time

Posted 7 days ago

Job description

Job Description and Requirements

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Application Support Analyst to join our amazing IT Application Support team!

IT Application Support Analyst will have the ability to work a hybrid schedule (remote/onsite) aftera period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.

All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.

To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.

  • Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).

  • Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.

Working under the general supervision of the IT Application Support Manager and Team Lead, the Application Support Analyst works in cooperation with internal IT teams and vendor support teams to quickly and effectively resolve system problems or any incident that is disrupting the application service that business users depend on. This position also supports various systems implementations and configuration as necessary. The IT Application Support Analyst exhibits creativity in issue resolution and takes initiative to make recommendations for system or process improvement.

Essential Functions and Responsibilities:

  • Respond to user requests for information regarding various processing systems

  • Resolve user issues by troubleshooting software applications

  • Monitor the status of incidents and service requests including vendor trouble tickets as needed

  • Communicate with internal IT teams or vendor Client Care teams to resolve escalated user issues

  • Assist with and make recommendations for data cleanup in cooperation with the business units

  • Assist with routine system configuration updates

  • Create, execute, and document outcomes of test cases related to planned system updates and error resolutions for various line of business applications

  • Create and maintain documentation related to complex issue resolution, standard procedure updates, production releases, and assigned minor improvement projects

  • Assist the Business Analyst team and other IT groups in research and testing as needed

  • All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)

Requirements:

  • High School Diploma or GED

  • Minimum of three years of job-related experience

  • Minimum of one year experience as a trainer or other knowledge/troubleshooting resource

  • One year of experience as technical (hardware or software) SME

  • One year of experience with Banking / Credit Union Institution Software Applications

  • Available to work off-hours or weekend support as needed

Skills / Certification / Licensing:

  • Deep understanding of operating systems, databases, network, and software applications

  • Strong analytical and problem-solving skills, ability to break down complex problems quickly

  • Demonstrated ability to self-manage deadlines with changing priorities

  • Demonstrated ability to work effectively with cross-functional teams

  • Excellent written and oral communication skills

Preferred:

  • Associate's degree in computer information system or business management

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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