The Customer Success Associate plays a key role in delivering exceptional customer experience by ... invoicing readiness, and assisting Accounting with billing preparation. Maintain service dashboards ...
The Customer Success Associate plays a key role in delivering exceptional customer experience by ... invoicing readiness, and assisting Accounting with billing preparation. Maintain service dashboards ...
Sales Associate
Cincinnati, OH · Hybrid
$13.50 - $18.25/hr
Sales Associate Setting/Hours: Hybrid - 2 Days Remote | Full-time Join trak group in partnering ... Partner with Accounting on new customer setup, credit/rebill requests, invoicing questions, and ...
Sales Associate
Cincinnati, OH · Hybrid
$13.50 - $18.25/hr
Sales Associate Setting/Hours: Hybrid - 2 Days Remote | Full-time Join trak group in partnering ... Partner with Accounting on new customer setup, credit/rebill requests, invoicing questions, and ...
Customer Success Associate
Wauseon, OH · On-site
$45K - $50K/yr
The Customer Success Associate plays a key role in delivering exceptional customer experience by ... invoicing readiness, and assisting Accounting with billing preparation. • Maintain service ...
Customer Success Associate
Wauseon, OH · On-site
$45K - $50K/yr
The Customer Success Associate plays a key role in delivering exceptional customer experience by ... invoicing readiness, and assisting Accounting with billing preparation. • Maintain service ...
Accounting Associate
Cleveland, OH · On-site
$37 - $39/hr
We are looking for an Accounting Associate to support day-to-day financial operations for a ... Examine billing and invoicing information within accounting databases and apply cash receipts to ...
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Accounting Associate
Cleveland, OH · On-site
$37 - $39/hr
We are looking for an Accounting Associate to support day-to-day financial operations for a ... Examine billing and invoicing information within accounting databases and apply cash receipts to ...
Senior Accounting Associate
Massillon, OH · On-site
The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...
Senior Accounting Associate
Massillon, OH · On-site
The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...
Billing Specialist
$26 - $38/hr
Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred. * 2+ years of billing, invoicing, accounts receivable, or accounting experience. * Strong Microsoft ...
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Billing Specialist
$26 - $38/hr
Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred. * 2+ years of billing, invoicing, accounts receivable, or accounting experience. * Strong Microsoft ...
Billing Specialist
$26 - $38/hr
Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred. * 2+ years of billing, invoicing, accounts receivable, or accounting experience. * Strong Microsoft ...
Quick apply
Billing Specialist
$26 - $38/hr
Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred. * 2+ years of billing, invoicing, accounts receivable, or accounting experience. * Strong Microsoft ...
The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...
The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...
Associate Project Manager
Newark, OH · On-site +1
$85K - $100K/yr
Associate Project Manager Salary Range: $85,000-100,000+ Location: Newark Department ... Manage assigned projects with Project Manager oversight, including scheduling, budgets, invoicing ...
Associate Project Manager
Newark, OH · On-site +1
$85K - $100K/yr
Associate Project Manager Salary Range: $85,000-100,000+ Location: Newark Department ... Manage assigned projects with Project Manager oversight, including scheduling, budgets, invoicing ...
Associate Project Manager
Newark, OH · On-site
$85K - $100K/yr
Associate Project Manager Salary Range: $85,000-100,000+ Location: Newark Department ... Manage assigned projects with Project Manager oversight, including scheduling, budgets, invoicing ...
Associate Project Manager
Newark, OH · On-site
$85K - $100K/yr
Associate Project Manager Salary Range: $85,000-100,000+ Location: Newark Department ... Manage assigned projects with Project Manager oversight, including scheduling, budgets, invoicing ...
Associate Project Manager
Newark, OH · On-site
$85K - $100K/yr
Associate Project Manager Salary Range: $85,000-100,000+ Location: Newark Department ... Manage assigned projects with Project Manager oversight, including scheduling, budgets, invoicing ...
Quick apply
Associate Project Manager
Newark, OH · On-site
$85K - $100K/yr
Associate Project Manager Salary Range: $85,000-100,000+ Location: Newark Department ... Manage assigned projects with Project Manager oversight, including scheduling, budgets, invoicing ...
Senior Accounting Associate
Massillon, OH · On-site
$21.50 - $27/hr
People • Customers • Trust The Senior Accounting Associate is responsible for maintaining all ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...
Senior Accounting Associate
Massillon, OH · On-site
$21.50 - $27/hr
People • Customers • Trust The Senior Accounting Associate is responsible for maintaining all ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...
Customer Services/Sales Coordinator
Cincinnati, OH · On-site
$17.25 - $22.50/hr
... invoicing and payment tracking. * Minimum of two years of experience in a Customer Service, Sales or Contact Center/Call Center environment required * Proven sales experience preferred * Associates ...
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Customer Services/Sales Coordinator
Cincinnati, OH · On-site
$17.25 - $22.50/hr
... invoicing and payment tracking. * Minimum of two years of experience in a Customer Service, Sales or Contact Center/Call Center environment required * Proven sales experience preferred * Associates ...
Accounting Coordinator
$20.75 - $26.75/hr
Responsible for Levy cost sharing invoicing. * Responsible for all aspects of accounts payable ... Associates Degree in an accounting or business field or equivalent work experience. * Excel ...
Accounting Coordinator
$20.75 - $26.75/hr
Responsible for Levy cost sharing invoicing. * Responsible for all aspects of accounts payable ... Associates Degree in an accounting or business field or equivalent work experience. * Excel ...
Customer Services/Sales Coordinator
Cincinnati, OH · On-site
$17.25 - $22.50/hr
... invoicing and payment tracking. * Minimum of two years of experience in a Customer Service, Sales or Contact Center/Call Center environment required * Proven sales experience preferred * Associates ...
Customer Services/Sales Coordinator
Cincinnati, OH · On-site
$17.25 - $22.50/hr
... invoicing and payment tracking. * Minimum of two years of experience in a Customer Service, Sales or Contact Center/Call Center environment required * Proven sales experience preferred * Associates ...
Customer Services/Sales Coordinator
Cincinnati, OH · On-site
$17.25 - $22.50/hr
... invoicing and payment tracking. * Minimum of two years of experience in a Customer Service, Sales or Contact Center/Call Center environment required * Proven sales experience preferred * Associates ...
Customer Services/Sales Coordinator
Cincinnati, OH · On-site
$17.25 - $22.50/hr
... invoicing and payment tracking. * Minimum of two years of experience in a Customer Service, Sales or Contact Center/Call Center environment required * Proven sales experience preferred * Associates ...
Customer Services/Sales Coordinator
Cincinnati, OH · On-site
$17.25 - $22.50/hr
... invoicing and payment tracking. * Minimum of two years of experience in a Customer Service, Sales or Contact Center/Call Center environment required * Proven sales experience preferred * Associates ...
Customer Services/Sales Coordinator
Cincinnati, OH · On-site
$17.25 - $22.50/hr
... invoicing and payment tracking. * Minimum of two years of experience in a Customer Service, Sales or Contact Center/Call Center environment required * Proven sales experience preferred * Associates ...
Sales Support Specialist
Strongsville, OH · On-site
$20.75 - $28.25/hr
Provides invoicing of progress billings and follow-up on payments. Supports the Letter of Credit ... Associates Degree or equivalent experience Experience: * 1-2 years experience in customer service ...
Sales Support Specialist
Strongsville, OH · On-site
$20.75 - $28.25/hr
Provides invoicing of progress billings and follow-up on payments. Supports the Letter of Credit ... Associates Degree or equivalent experience Experience: * 1-2 years experience in customer service ...
Operational Business Specialist
Westerville, OH · On-site
$95K - $113K/yr
You will also help develop and work on the Invoicing CoE team's overall long-term strategy of ... focuses on teamwork, associate development, training, and continuous improvement. We offer ...
Operational Business Specialist
Westerville, OH · On-site
$95K - $113K/yr
You will also help develop and work on the Invoicing CoE team's overall long-term strategy of ... focuses on teamwork, associate development, training, and continuous improvement. We offer ...
Operational Business Specialist
Westerville, OH · On-site
$95K - $113K/yr
You will also help develop and work on the Invoicing CoE team's overall long-term strategy of ... focuses on teamwork, associate development, training, and continuous improvement. We offer ...
Operational Business Specialist
Westerville, OH · On-site
$95K - $113K/yr
You will also help develop and work on the Invoicing CoE team's overall long-term strategy of ... focuses on teamwork, associate development, training, and continuous improvement. We offer ...
Invoicing Associate information
What are the key skills and qualifications needed to thrive as an invoicing associate, and why are they important?
What is an invoicing associate?
What are some common challenges faced by invoicing associates, and how can they be effectively managed?
What is the difference between Invoicing Associate vs Accounts Payable Clerk?
| Aspect | Invoicing Associate | Accounts Payable Clerk |
|---|---|---|
| Primary Role | Processing and managing customer invoices | Managing vendor bills and payments |
| Required Skills | Attention to detail, data entry, basic accounting | Data entry, invoice processing, vendor communication |
| Work Environment | Finance or accounting departments, office setting | Finance or accounting departments, office setting |
| Common Certifications | None required, but familiarity with accounting software helpful | None required, basic accounting knowledge beneficial |
Both roles involve financial data entry and processing within the accounting department. The Invoicing Associate focuses on customer invoices, while the Accounts Payable Clerk handles vendor bills. They share similar skills and work environments, making them closely related but distinct in their specific functions.
Job description
Integrion Automation (formally Wauseon Machine) is currently looking for a full-time, onsite Customer Success Associate located in Wauseon, Ohio. The Customer Success Associate plays a key role in delivering exceptional customer experience by supporting the day-to-day operations of the Customer Success Department. This position coordinates customer service requests, service activities, warranty administration, spare parts, and operational documentation while partnering closely with Sales, Service Operations, Applications, Purchasing, Accounting, and Robotics Automation.
The Customer Success Associate helps create positive customer experience by providing timely communication, coordinating service activities, and ensuring customer needs are handled accurately and efficiently.
Core ResponsibilitiesCoordinate customer communications regarding service scheduling, technician visits, service timelines, documentation requests, and ongoing service activities while partnering with Robotics Automation and other internal business units as needed.
Serve as the primary point of contact for customer service requests, warranty inquiries, spare parts requests, and general service support while providing timely communication and follow-up.
Coordinate customer communications regarding service scheduling, technician visits, service timelines, documentation requests, and ongoing service activities.
Process spare parts requests from initial customer inquiry through quotation, purchase order receipt, job creation, customer follow-up, and delivery coordination using HubSpot, JobBOSS, and UKG.
Coordinate warranty requests by gathering documentation, tracking progress, communicating with customers, and facilitating internal handoffs for timely resolution.
Enter and maintain accurate customer records, service opportunities, quotations, purchase orders, work orders, and operational documentation within HubSpot and JobBOSS.
Support service job closeout by coordinating customer signoffs, verifying documentation, tracking invoicing readiness, and assisting Accounting with billing preparation.
Maintain service dashboards, reports, workflows, templates, and operational tracking tools to support departmental performance and continuous improvement.
Assist with onboarding new service customers, maintaining customer contact information, scheduling meetings, and supporting other departmental administrative activities.
Identify customer needs and route service or sales opportunities to the appropriate internal teams while promoting a responsive, professional, and positive customer experience.
Preferred Qualifications2-4 years of experience in customer service, administrative support, sales support, service
coordination, or a related field preferred.
Experience in manufacturing, industrial automation, field service, or a technical environment is a
plus, but not required.
Experience using CRM and ERP systems is preferred; HubSpot and JobBOSS experience is a plus.
Proficiency with Microsoft Office, including Excel, Word, Outlook, PowerPoint, and Teams.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of
customer service.
A positive attitude, willingness to learn, and ability to work collaboratively across multiple d
departments.