ZipRecruiter

Log In

1

Invoice Resolution Specialist Jobs (NOW HIRING)

htna

Accounts Receivable Resolution Specialist

Milwaukee, WI · Hybrid

$21 - $27.50/hr

Job Summary The Accounts Receivable Resolution Specialist is responsible for managing customer accounts to support timely cash collection and accurate resolution of invoice, payment, and deduction ...

next page

Showing results 1-20

All JobsFinance and Insurance JobsAccounting JobsAccounts Receivable Specialist JobsInvoice Resolution Specialist Jobs

Invoice Resolution Specialist information

See salary details

$13

$28

$55

How much do invoice resolution specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for invoice resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What does an invoice resolution specialist do?

An Invoice Resolution Specialist is responsible for reviewing, investigating, and resolving discrepancies or disputes related to invoices. They work closely with vendors, customers, and internal departments to ensure accurate billing and timely payment. Their role often involves analyzing billing issues, communicating solutions, and maintaining detailed records to support financial accuracy within the organization.

What are some common challenges faced by invoice resolution specialists, and how can they be effectively managed?

Invoice Resolution Specialists often encounter challenges such as discrepancies between purchase orders and invoices, delayed payments, and communication gaps between departments or with external vendors. To manage these effectively, specialists should develop strong attention to detail, proactive follow-up habits, and clear communication skills. Building strong relationships with both internal teams and vendors helps facilitate quicker resolution of issues, while leveraging automated tools and standardized processes can also streamline the workflow and reduce errors.

What are the key skills and qualifications needed to thrive as an invoice resolution specialist, and why are they important?

To thrive as an Invoice Resolution Specialist, you need strong analytical skills, attention to detail, and a background in accounting or finance, often supported by relevant experience or an associate degree. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Excel, are commonly required technical skills. Excellent communication, problem-solving abilities, and customer service orientation help resolve disputes efficiently and maintain positive client relationships. These skills are essential to ensure accurate billing, timely payment resolution, and smooth financial operations.

What is the difference between Invoice Resolution Specialist vs Accounts Payable Clerk?

AspectInvoice Resolution SpecialistAccounts Payable Clerk
CredentialsTypically requires accounting or finance certifications, experience with invoicing softwareOften requires basic accounting knowledge, high school diploma or equivalent
Work EnvironmentCorporate finance departments, accounts receivable teamsFinance or accounting departments, vendor management teams
Employer & Industry UsageUsed in industries with complex invoicing processes like manufacturing, healthcareCommon in retail, small business, and corporate finance settings

The Invoice Resolution Specialist focuses on resolving invoice discrepancies and ensuring accurate billing, often requiring specialized accounting knowledge. In contrast, the Accounts Payable Clerk handles processing and recording invoices for payments. Both roles are essential in financial operations but differ in scope and responsibilities.

More about Invoice Resolution Specialist jobs

What job categories do people searching Invoice Resolution Specialist jobs look for?

The top searched job categories for Invoice Resolution Specialist jobs are:

Invoice Resolution Specialist jobs near you
Infographic showing various Invoice Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Sr Invoice Resolution Specialist

Bridgeton, MO • On-site

Cass Information Systems
Finance and Insurance • 1 - 5K employees
Learn more about Cass Information Systemsexternal

Full-time

Posted 17 days ago

Job description

The Sr. Invoice Resolution Specialist collaborates with clients and logistics providers to identify, investigate and resolve discrepancies or issues in shipping invoices. This role is key in ensuring the accuracy of billing by reviewing documentation, troubleshooting inconsistencies, and working with both internal teams and external partners to efficiently address billing issues. Additionally, the Senior Invoice Resolution Specialist will provide exceptional customer service and contribute to process improvements to maintain strong, long-term client relationships.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
  • Audits shipping invoices to verify rates, locations, and other details are accurate, and determine the root cause of discrepancies in line with customer Standard Operating Procedures (SOPs).
  • Leads conference calls, meetings, and training sessions with clients and logistics providers, ensuring effective collaboration.
  • Trains clients and logistics partners to effectively use Cass systems, including generating reports, and leveraging other tools to access necessary data.
  • Drives continuous process improvements by identifying root causes of recurring issues and implementing strategies to prevent future discrepancies.
  • Other duties as needed or assigned.

SKILLS AND ABILITIES REQUIRED:
  • Ability to develop tailored solutions based on a deep understanding of industry practices, audit experience, and other customers with similar challenges.
  • Comprehensive knowledge of various shipping modes (air, ocean, origin cargo management, drayage of international containers and over-the-road trucking) and client-specific logistics requirements.
  • Strong analytical skills with the ability to perform root-cause analysis and implement effective corrective actions.
  • Focus on improving processes and workflows to enhance overall client satisfaction and operational efficiency.
  • Balance short-term problem-solving with long-term solutions that improve billing accuracy and workflow efficiency. Expertise in identifying patterns, trends, and opportunities for process improvements to prevent recurring issues.
  • Excellent written and verbal communication skills, with experience in presenting solutions and recommendations to clients and stakeholders. Strong interpersonal skills, with a focus on fostering positive relationships with clients and partners, driving successful outcomes.
  • Proficient with Microsoft Office suite and auditing systems.
  • Ability to quickly adapt to new platforms and reporting tools.
  • Proven track record in handling shipping and billing discrepancies, preferably with exposure to multiple transportation modes.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:
  • Bachelor's degree in business administration, supply chain, or equivalent related experience.
  • 5-7 years of experience in supply chain, logistics, or transportation auditing, with a focus on international logistics.
  • A theoretical understanding of transportation strategies and rate application/interpretation similar to that acquired in an academic field of study.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply