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Invoice Resolution Specialist Jobs (NOW HIRING)

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Account Resolution Specialist

Toledo, OH · On-site

$14.25 - $19.75/hr

The Account Resolution Specialist is responsible for collecting payment on every open invoice that is 60+ days old. A Specialist works closely with Customers and our Field / Sales / Billing ...

Cesco

Order Resolution Specialist

Urbandale, IA · On-site

As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone ... Retrieving Needed Invoice Information * Relaying Backorders, ability to sell into new available ...

Cesco

Order Resolution Specialist

Dubuque, IA · On-site

As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone ... Retrieving Needed Invoice Information * Relaying Backorders, ability to sell into new available ...

Cesco

Order Resolution Specialist

Davenport, IA · On-site

As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone ... Retrieving Needed Invoice Information * Relaying Backorders, ability to sell into new available ...

Cesco

Order Resolution Specialist

Waterloo, IA · On-site

As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone ... Retrieving Needed Invoice Information * Relaying Backorders, ability to sell into new available ...

Cesco

Order Resolution Specialist

Cedar Rapids, IA · On-site

As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone ... Retrieving Needed Invoice Information * Relaying Backorders, ability to sell into new available ...

Cesco

Order Resolution Specialist

Des Moines, IA · On-site

As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone ... Retrieving Needed Invoice Information * Relaying Backorders, ability to sell into new available ...

Cesco

Order Resolution Specialist

Minneapolis, MN · On-site

As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone ... Retrieving Needed Invoice Information * Relaying Backorders, ability to sell into new available ...

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How much do invoice resolution specialist jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for invoice resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Invoice Resolution Specialist, and why are they important?

To thrive as an Invoice Resolution Specialist, you need strong analytical skills, attention to detail, and a background in accounting or finance, often supported by relevant experience or an associate degree. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Excel, are commonly required technical skills. Excellent communication, problem-solving abilities, and customer service orientation help resolve disputes efficiently and maintain positive client relationships. These skills are essential to ensure accurate billing, timely payment resolution, and smooth financial operations.

What does an Invoice Resolution Specialist do?

An Invoice Resolution Specialist is responsible for reviewing, investigating, and resolving discrepancies or disputes related to invoices. They work closely with vendors, customers, and internal departments to ensure accurate billing and timely payment. Their role often involves analyzing billing issues, communicating solutions, and maintaining detailed records to support financial accuracy within the organization.

What are some common challenges faced by Invoice Resolution Specialists, and how can they be effectively managed?

Invoice Resolution Specialists often encounter challenges such as discrepancies between purchase orders and invoices, delayed payments, and communication gaps between departments or with external vendors. To manage these effectively, specialists should develop strong attention to detail, proactive follow-up habits, and clear communication skills. Building strong relationships with both internal teams and vendors helps facilitate quicker resolution of issues, while leveraging automated tools and standardized processes can also streamline the workflow and reduce errors.

What is the difference between Invoice Resolution Specialist vs Accounts Payable Clerk?

AspectInvoice Resolution SpecialistAccounts Payable Clerk
CredentialsTypically requires accounting or finance certifications, experience with invoicing softwareOften requires basic accounting knowledge, high school diploma or equivalent
Work EnvironmentCorporate finance departments, accounts receivable teamsFinance or accounting departments, vendor management teams
Employer & Industry UsageUsed in industries with complex invoicing processes like manufacturing, healthcareCommon in retail, small business, and corporate finance settings

The Invoice Resolution Specialist focuses on resolving invoice discrepancies and ensuring accurate billing, often requiring specialized accounting knowledge. In contrast, the Accounts Payable Clerk handles processing and recording invoices for payments. Both roles are essential in financial operations but differ in scope and responsibilities.

More about Invoice Resolution Specialist jobs
What job categories do people searching Invoice Resolution Specialist jobs look for? The top searched job categories for Invoice Resolution Specialist jobs are:
Invoice Resolution Specialist jobs near you
Infographic showing various Invoice Resolution Specialist job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 4% Temporary, and 2% Contract. Highlights an 87% In-person, 9% Hybrid, and 4% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Invoice Resolution Representative

FedEx Supply Chain

Green Bay, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

FedEx Supply Chain rating

7.0

Company rating: 7.0 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

185th of 338 rated logistics

Job description

Shift
Monday - Friday - 1st Shift (Day)
Invoice Resolution Representative

The Invoice Resolution Representative is responsible for processing carrier freight bills in accordance with contracted carrier rates. This role ensures payments are accurate and timely by obtaining invoices, auditing rates, applying business rules, and performing duplicate checks.

Primary Responsibilities
  • Understand commercial agreements and their impact on business operations; ensure compliance with customer agreements and SOPs.
  • Manage key performance indicators (KPIs) such as EDI resolution, matched out-of-tolerance invoices, non-billed transports, and carrier aging reports.
  • Monitor and track carrier invoices from initial receipt to final payment.
  • Communicate effectively with customers, carriers, and leadership.
  • Maintain carrier relationships by managing accounts receivable and billing activities.
  • Collaborate with finance operations and customer operations to support customer requirements.
  • Identify process improvements and cost savings opportunities using QDM methodologies.
  • Review and recommend innovative initiatives focused on eliminating root causes of recurring issues.
  • Ensure compliance with all applicable laws, regulations, and company policies and procedures.
  • Perform other duties as required.
Education / Experience
  • High school diploma or GED required.
  • 0--2 years of experience may be considered based on education level.
Requirements, Perks, and Benefits (US -- Non-Exempt)Physical & Cognitive Requirements (With or Without Accommodation)
  • Ability to follow policies and procedures
  • Ability to read, write, and interpret information
  • Ability to add, subtract, multiply, and divide
  • Ability to use hands to finger, handle, or feel
  • Ability to sit, walk, or stand for the duration of the shift
  • Must possess visual acuity to perform essential job functions
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
  • Ability to lift/carry items up to 50 pounds
Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)
  • Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off (Vacation and PTO)
  • Medical, dental, vision, and voluntary benefits available on day one
  • Basic life insurance
  • Basic AD&D coverage
  • Supplemental Life and Supplemental AD&D
  • Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
  • Paid parental leave for both moms and dads
  • Paid bereavement and jury duty
Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Employment Type: FULL_TIME

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