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Investigation Administrator Jobs (NOW HIRING)

Synetics Computers Inc.

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Microsoft 365 Administrator

Richland Hills, TX · On-site

$70K - $80K/yr

Configure and support Microsoft Defender products and perform security investigations. * Administer Microsoft Teams policies, calling, meeting features, guest and external access, and troubleshooting.

Wayne County Government

Program Administrator

Detroit, MI · On-site

$63K - $101K/yr

The Program Administrator consult with assigned counsel on needs of individual cases, provide ... Investigators are available for all cases handled by private assigned counsel (the Neighborhood ...

Wayne County

Program Administrator -099605

Detroit, MI · On-site

Reporting to the IDSD Assigned Counsel Administrator, the Program Administrator of the Investigator ... Investigators are available for all cases handled by private assigned counsel (the Neighborhood ...

Wayne County

Program Administrator -099605

Detroit, MI · On-site

Reporting to the IDSD Assigned Counsel Administrator, the Program Administrator of the Investigator ... Investigators are available for all cases handled by private assigned counsel (the Neighborhood ...

NorthEastern

Hub Research Administrator

Boston, MA · On-site +1

NU-RES provides leadership and expertise to faculty, investigators, and administrators, supporting the research and sponsored programs portfolios of the University and its affiliated research ...

NorthEastern

Hub Research Administrator

WV · On-site +1

NU-RES provides leadership and expertise to faculty, investigators, and administrators, supporting the research and sponsored programs portfolios of the University and its affiliated research ...

Northeastern Company

$60 - $80/hr

NU-RES provides leadership and expertise to faculty, investigators, and administrators, supporting the research and sponsored programs portfolios of the University and its affiliated research ...

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Investigation Administrator information

What is an investigation administrator?

Investigation Administrators are professionals who provide administrative support to teams conducting investigations, often within legal, compliance, or HR departments. Their duties typically include managing case files, organizing documentation, scheduling interviews or meetings, and ensuring that investigative processes adhere to organizational and legal standards. They play a crucial role in maintaining accurate records, assisting with report preparation, and handling confidential information. By supporting investigators and ensuring the smooth operation of administrative tasks, Investigation Administrators help facilitate thorough and efficient investigations.

What are some common challenges faced by an investigation administrator, and how can they be addressed?

Investigation Administrators often encounter challenges such as managing sensitive information, coordinating with multiple stakeholders, and ensuring timely documentation. Balancing confidentiality with the need for thorough communication can be demanding, especially in high-stress or fast-paced environments. Developing strong organizational skills, adhering strictly to protocols, and maintaining clear, professional communication across teams are key strategies to address these challenges and ensure investigations proceed smoothly.

What are the key skills and qualifications needed to thrive as an investigation administrator, and why are they important?

To thrive as an Investigation Administrator, you need strong organizational skills, attention to detail, and experience with case management, often supported by a degree in criminal justice or a related field. Familiarity with case management systems, data analysis software, and secure document handling tools is typically required. Excellent communication, discretion, and problem-solving abilities help you effectively coordinate investigations and interact with stakeholders. These skills ensure accurate documentation, efficient case progression, and the integrity of sensitive investigative processes.

What is the difference between Investigation Administrator vs Claims Investigator?

AspectInvestigation AdministratorClaims Investigator
Required CredentialsTypically requires a bachelor's degree, sometimes certifications in investigations or insuranceOften requires a bachelor's degree, with certifications in claims or insurance investigations
Work EnvironmentOffice-based, administrative setting, supporting investigation processesField or office-based, conducting interviews and gathering evidence
Employer & Industry UsageInsurance companies, legal firms, corporate complianceInsurance companies, legal firms, government agencies
Search & Comparison IntentUnderstanding administrative roles in investigationsUnderstanding investigative roles in claims processing

Investigation Administrators focus on managing and coordinating investigation processes, often handling documentation and compliance. Claims Investigators actively conduct investigations, interviews, and evidence collection related to claims. While both roles require similar credentials and work in related environments, their core responsibilities differ: administration versus active investigation.

What are popular job titles related to Investigation Administrator jobs?

For Investigation Administrator jobs, the most frequently searched job titles are:

Microsoft 365 Administrator

Synetics Computers Inc.

Richland Hills, TX • On-site

$70K - $80K/yr

Full-time

Medical

Re-posted 2 days ago

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Job description

We are seeking an experienced Microsoft 365 Administrator to join our Fort Worth-based Managed Service Provider team. This role is ideal for a hands-on Microsoft 365 expert who can independently manage, secure, troubleshoot, and optimize cloud environments for multiple business clients. You will serve as a senior escalation resource for Microsoft 365, Exchange Online, Microsoft Entra ID, Intune, Teams, SharePoint Online, and endpoint-management issues. The position includes periodic travel to customer locations throughout the Fort Worth area for implementations, troubleshooting, onboarding, and project work.

Responsibilities

  • Administer and support multiple Microsoft 365 tenants in a fast-paced MSP environment.
  • Manage Microsoft Entra ID identities, users, groups, roles, licensing, access reviews, and conditional access policies.
  • Administer Exchange Online, including mailboxes, shared mailboxes, distribution groups, mail flow, anti-spam, anti-phishing, transport rules, message tracing, and email security troubleshooting.
  • Configure and support Microsoft Intune for device enrollment, compliance policies, deployment, update rings, Autopilot, encryption, and endpoint security.
  • Manage Windows 10/11 endpoint configurations including provisioning, policy enforcement, BitLocker, and remediation scripting.
  • Implement and maintain MFA, Conditional Access, identity protection, and least-privilege access controls.
  • Configure and support Microsoft Defender products and perform security investigations.
  • Administer Microsoft Teams policies, calling, meeting features, guest and external access, and troubleshooting.
  • Support SharePoint Online, OneDrive, Teams-connected sites, permissions, retention, and document access troubleshooting.
  • Plan and execute tenant migrations, email migrations, domain cutovers, consolidations, onboarding, and offboarding projects.
  • Manage Microsoft 365 licensing, usage analysis, cost optimization, and license assignment automation.
  • Configure security, retention, audit, eDiscovery, DLP, and compliance settings per client requirements.
  • Troubleshoot complex authentication, Outlook, Office Apps, Teams, OneDrive sync, Intune enrollment, and device compliance issues.
  • Assist with Azure services such as VMs, storage, networking, VPN, backup, and hybrid identity integrations.
  • Support hybrid Active Directory and Entra ID environments including Entra Connect Sync, password sync, SSO, and hybrid join.
  • Develop and maintain PowerShell scripts for administration, reporting, onboarding, offboarding, and remediation.
  • Create and maintain technical documentation, SOPs, environment diagrams, and knowledge-base articles.
  • Participate in client projects, assessments, security reviews, and vCIO/vIT planning discussions.
  • Provide senior escalation support to the help desk and communicate effectively with technical and non-technical clients.
  • Travel to client sites in Fort Worth as needed for onsite support, implementation, onboarding, and project delivery.

Required Qualifications

  • 2+ years of hands-on Microsoft 365 administration experience.
  • Experience supporting multiple clients or multiple Microsoft 365 tenants; MSP experience is strongly preferred.
  • Expert-level working knowledge of Microsoft Entra ID, Exchange Online, Intune, Microsoft Defender, Teams, SharePoint Online, and OneDrive.
  • Strong experience administering MFA, Conditional Access, identity security, email security, and endpoint compliance policies.
  • Experience with Microsoft 365 Business Premium, Microsoft 365 E3/E5, Microsoft Defender, and Microsoft Intune licensing/features.
  • Proven experience troubleshooting Microsoft Outlook, Exchange Online mail flow, Teams, OneDrive sync, identity/authentication, and device-management issues.
  • Experience with hybrid Active Directory, Group Policy, DNS, DHCP, Windows Server, and Entra Connect Sync.
  • Strong PowerShell skills for administration and automation.
  • Ability to work independently, prioritize competing client needs, and communicate status professionally.
  • Valid driver’s license, reliable transportation, and ability to travel to customer sites in the Fort Worth area.
  • Authorization to work in the United States.

Preferred Qualifications

  • Microsoft 365 Certified: Administrator Expert (MS-102).
  • Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400).
  • Microsoft Certified: Identity and Access Administrator Associate (SC-300).
  • Microsoft Certified: Security Operations Analyst Associate (SC-200).
  • Experience with Azure administration, VPNs, firewalls, backup/disaster recovery, and RMM tools.

Company Description

Incorporated in 1995, Synetics Computers Inc., a Texas based corporation has been providing computer networking solutions and support to small and Medium-size businesses in the Fort Worth and surrounding areas..