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Intraday Analyst Jobs (NOW HIRING)

Societe Generale

Treasury Specialist

New York, NY · On-site

Perform intraday monitoring of funding needs including intraday credit line across various accounts, intraday liquidity, and analysis and optimization. Prepare and present funding and balance sheet ...

MED-EL Corporation

Contact Center Analyst

Durham, NC · On-site

Monitor intraday performance and recommend adjustments to meet service level goals Reporting & Analytics * Reporting & Analytics Develop, maintain, and distribute operational reports, dashboards, and ...

MED-EL Corporation

Contact Center Analyst

Durham, NC · On-site

Monitor intraday performance and recommend adjustments to meet service level goals Reporting & Analytics * Reporting & Analytics Develop, maintain, and distribute operational reports, dashboards, and ...

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Intraday Analyst information

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$35.5K

$104.1K

$160K

How much do intraday analyst jobs pay per year?

As of Jul 15, 2026, the average yearly pay for intraday analyst in the United States is $104,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $128,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Intraday Analysts, and how can they be managed?

Intraday Analysts often work in fast-paced environments where real-time decision-making is crucial. One common challenge is managing unexpected fluctuations in demand or supply, which requires quick analysis and effective communication with operations and management teams. Staying updated with accurate data and maintaining flexibility are key to managing these challenges. Additionally, collaborating closely with other departments helps ensure that adjustments can be made promptly to optimize performance throughout the day.

What does an Intraday Analyst do?

An Intraday Analyst monitors and manages workforce schedules in real time to ensure that staffing levels meet operational needs throughout the day. They analyze call volume, employee availability, and service levels, making adjustments such as rescheduling breaks or shifting resources in response to unexpected changes. Their role is vital in contact centers and other high-volume environments where customer service and efficiency are top priorities.

What are the key skills and qualifications needed to thrive as an Intraday Analyst, and why are they important?

To thrive as an Intraday Analyst, you need strong analytical skills, attention to detail, and a background in mathematics, statistics, or a related field. Familiarity with workforce management systems (such as NICE IEX or Genesys), advanced Excel, and data visualization tools is typically required. Excellent problem-solving abilities, time management, and effective communication are critical soft skills in this role. These competencies enable accurate real-time monitoring and decision-making, ensuring optimal resource allocation and service levels in dynamic environments.

What is the difference between Intraday Analyst vs Day Trader?

AspectIntraday AnalystDay Trader
CredentialsTypically requires a finance or related degree, possibly certifications like CFA or FRMNo formal credentials required, but financial knowledge and experience are essential
Work EnvironmentWorks in financial institutions, analyzing market data during trading hoursOperates independently, trading from personal setups or brokerage platforms
Industry UsageCommonly employed by banks, asset management firms, and trading desksPracticed by individual traders and investors

While both roles focus on short-term market movements, an Intraday Analyst typically works within financial institutions analyzing data to inform trading strategies, whereas a Day Trader actively trades on their own account during market hours. The roles differ mainly in employment setting and credentials, but both require strong market knowledge and quick decision-making skills.

More about Intraday Analyst jobs
What states have the most Intraday Analyst jobs? States with the most job openings for Intraday Analyst jobs include:
What job categories do people searching Intraday Analyst jobs look for? The top searched job categories for Intraday Analyst jobs are:
Intraday Analyst jobs near you
Workforce Management Analysis - Full Time (Call Center)

Workforce Management Analysis - Full Time (Call Center)

Caesars Entertainment

Las Vegas, NV • On-site

Full-time

Posted 28 days ago

Caesars Entertainment rating

6.5

Company rating: 6.5 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

90th of 147 rated casinos

Job description


The Workforce Management and Reporting (WFM) Analyst will be responsible for analyzing and reporting on contact volumes and handle times for a multi-skilled contact center and creating schedules that will allow the center to meet its service level, sales, abandonment, training, and budgetary goals. The WFM Analyst must be proactive, hardworking, and able to meet deadlines within a fast-paced and dynamic environment.
Responsibilities
  • Adjusts weekly schedules based upon forecasted contact volume and handle times. Approves and schedules time off and overtime based upon the active forecast and intraday. Assists with maintaining annual vacation schedules based upon forecasts and training needs.
  • Assists with gathering and analyzing data of the shift/holiday bids. Also assists with the production and distribution of the shift/holiday bids.
  • Ensures that service level, abandonment, occupancy, and cost per minute goals are met by monitoring and making adjustments to schedules based upon the active forecast and intraday statistics.
  • Monitors activities and assure that agents are adhering to their posted schedules
  • Schedules training, buzz sessions, briefings, team meetings, and all other off phone activities based upon the active forecast and intraday statistics.
  • Responds to all requests from management and supervisors professionally and promptly.
  • Shifts contact volume based upon intraday between different workgroups and contact centers.
  • Assists with the creation of custom reports for management based upon their requests and department needs. Tracks statistics for all department pilots and projects.
  • Maintains and distributes all departmental productivity reports based on data by agent, team, and/or department.
  • Maintains agent information within all departmental databases.
  • Processes attendance, FMLA/LOA tracking and payroll to ensure timeliness and accuracy is at the highest standard
  • Create and distribute the WFM Daily Productivity report
  • Participate in WFM daily buzz sessions
  • Assist in maintaining data records
  • Monitor, create and distribute Agent Adherence report
  • Shadow with WFM Analyst II
  • Distribute Hourly Productivity Updates
  • Assist with moving call volume between all call centers

Qualifications
Education:
  • High school graduate or equivalent required

Experience:
  • 1-3 years of contact center experience including 1-year customer service-oriented job experience. Familiarity with reporting and WFM software.

Abilities:
  • Must be able to type.
  • Must have a thorough knowledge of the WFM processes including scheduling and daily management.
  • Excellent leadership, organizational, listening, interpersonal, analytical, written, and verbal communication skills required. Excellent, developmental and motivational skills are required.
  • Must have good mathematical skills and a basic understanding of contact center and workforce management terminology and contact center productivity metrics.
  • Able to work independently as well as with a team and take initiative, with minimal supervision.
  • Must demonstrate an upbeat and positive disposition.
  • Must be a highly motivated, proactive individual and independent thinker.
  • Must be able to handle multiple tasks in a high volume, fast paced environment.
  • Knowledge of computer, telecommunications functions and systems, customer service and telemarketing.

Desired Skills:
  • Some knowledge of IEX or other scheduling software preferred
  • Intermediate level of Microsoft Office programs (Excel, PowerPoint, and Word).
  • Some experience with forecasting for a small to large contact center.

About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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