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Intraday Analyst Jobs (NOW HIRING)

DSI Systems

... intraday staffing adjustments • Provides intraday real-time data analysis and reporting of the call center staff related to attendance and schedule adherence • Establish and maintain ...

Societe Generale

Treasury Specialist

New York, NY · On-site

Perform intraday monitoring of funding needs including intraday credit line across various accounts, intraday liquidity, and analysis and optimization. Prepare and present funding and balance sheet ...

Capco

SCM - Sr. Business Analyst

Paris, TN · On-site

$73K - $95K/yr

SCM - Sr. Business Analyst Applying predefined regulatory rules and mappings to support regulatory ... Familiarity with collateral management, intraday liquidity, or supply chain management reporting ...

Slide Insurance

Workforce Management Analyst

Tampa, FL · On-site

Monitor intraday performance and traffic to ensure proper coverage * Make realtime staffing adjustments to address coverage or adherence gaps Reporting, Analytics & Optimization * Produce detailed ...

The AES Corporation

Workforce Analyst

Dayton, OH · On-site

Educate and influence contact center leaders to support execution of intraday adjustments (e.g ... Analyze workforce data to identify opportunities to improve efficiency and reduce overtime

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Intraday Analyst information

See salary details

$35.5K

$104.1K

$160K

How much do intraday analyst jobs pay per year?

As of Jun 5, 2026, the average yearly pay for intraday analyst in the United States is $104,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $128,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intraday Analyst, and why are they important?

To thrive as an Intraday Analyst, you need strong analytical skills, attention to detail, and a background in mathematics, statistics, or a related field. Familiarity with workforce management systems (such as NICE IEX or Genesys), advanced Excel, and data visualization tools is typically required. Excellent problem-solving abilities, time management, and effective communication are critical soft skills in this role. These competencies enable accurate real-time monitoring and decision-making, ensuring optimal resource allocation and service levels in dynamic environments.

What are some common challenges faced by Intraday Analysts, and how can they be managed?

Intraday Analysts often work in fast-paced environments where real-time decision-making is crucial. One common challenge is managing unexpected fluctuations in demand or supply, which requires quick analysis and effective communication with operations and management teams. Staying updated with accurate data and maintaining flexibility are key to managing these challenges. Additionally, collaborating closely with other departments helps ensure that adjustments can be made promptly to optimize performance throughout the day.

What does an Intraday Analyst do?

An Intraday Analyst monitors and manages workforce schedules in real time to ensure that staffing levels meet operational needs throughout the day. They analyze call volume, employee availability, and service levels, making adjustments such as rescheduling breaks or shifting resources in response to unexpected changes. Their role is vital in contact centers and other high-volume environments where customer service and efficiency are top priorities.

What is the difference between Intraday Analyst vs Day Trader?

AspectIntraday AnalystDay Trader
CredentialsTypically requires a finance or related degree, possibly certifications like CFA or FRMNo formal credentials required, but financial knowledge and experience are essential
Work EnvironmentWorks in financial institutions, analyzing market data during trading hoursOperates independently, trading from personal setups or brokerage platforms
Industry UsageCommonly employed by banks, asset management firms, and trading desksPracticed by individual traders and investors

While both roles focus on short-term market movements, an Intraday Analyst typically works within financial institutions analyzing data to inform trading strategies, whereas a Day Trader actively trades on their own account during market hours. The roles differ mainly in employment setting and credentials, but both require strong market knowledge and quick decision-making skills.

More about Intraday Analyst jobs
What states have the most Intraday Analyst jobs? States with the most job openings for Intraday Analyst jobs include:
What job categories do people searching Intraday Analyst jobs look for? The top searched job categories for Intraday Analyst jobs are:
Intraday Analyst jobs near you
Infographic showing various Intraday Analyst job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 92% Physical, 5% Hybrid, and 3% Remote job distribution, with an average salary of $104,074 per year, or $50 per hour.
Senior Workforce Analyst - Contact Center

Senior Workforce Analyst - Contact Center

DSI Systems

On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

DSI Systems Inc., an authorized AT&T Representative partner, has an immediate career opportunity for a motivated individual to fill one of our new roles as a Senior Workforce Analyst - Contact Center (RTA).
PLEASE NOTE: THIS IS A UNITED STATES BASED REMOTE POSITION: United States only
THE SHIFT FOR THIS ROLE IS 9:00AM-5:00PM CST, MONDAY-FRIDAY WITH POSSIBILITY OF SOME WEEKEND DAYS ON OCCASION
About DSI:
DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.
We believe that relationships are the most important part of our business. Whether it's mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.
Responsibilities:
• Monitor real-time volume, AHT, staffing requirements in a multi-skill contact center environment
• Perform administrative duties within our workforce management software tool to support BPO partners
• Forecast call volume, AHT and Shrinkage at a monthly, daily and interval level
• Creates a positive work environment that fosters successful team performance
• Use workforce management software and call volume history to help manage intraday staffing levels
• Determine the most effective methods for needed intraday staffing adjustments
• Provides intraday real-time data analysis and reporting of the call center staff related to attendance and schedule adherence
• Establish and maintain communication channels with contact center/BPO vendors to ensure scheduling and resource requirements are met
• Act as cross-functional single point of contact for workforce management with Leadership and Operations teams regarding system-related issues that impact production
Requirements
• 4+ years working in a contact center workforce management environment required
• 3+ years' experience using NICE IEX workforce management software system required
• Prior experience forecasting call volume, AHT and shrinkage required
• Prior experience using scheduling functionality within a workforce management tool required
• Prior experience working with BPOs preferred
• Strong teamwork and collaboration skills
• Knowledge of contact centers and customer service operations
• Problem solving skills
• Incessant communication skills to keep vendors / operations / leadership updated on activities occurring in real time
Benefits

  • Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
  • 401k Plan with employer matching
  • Paid vacation, personal/sick days, and bereavement time
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!

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