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Interpreter Services Manager Jobs in Raleigh, NC

Duke Health

Medical Interpreter - Spanish

Durham, NC · On-site

The patient's questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives. * Provide interpreter services, and convey the exact ...

Duke Health

Medical Interpreter - Spanish

Durham, NC · On-site

The patient's questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives. * Provide interpreter services, and convey the exact ...

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Interpreter Services Manager information

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How much do interpreter services manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for interpreter services manager in Raleigh, NC is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $27.12 per hour, depending on experience, location, and employer.

What is an interpreter services manager?

An Interpreter Services Manager oversees language access services in healthcare, legal, or business settings. They manage interpreter staff, ensure compliance with language access regulations, and coordinate translation and interpretation needs. Additionally, they may develop training programs, establish policies, and monitor service quality to ensure effective communication for limited-English-proficient (LEP) individuals. Strong organizational, communication, and leadership skills are essential for this role.

What are the key skills and qualifications needed to thrive as an interpreter services manager?

To thrive as an Interpreter Services Manager, you need strong organizational skills, experience in language services or interpretation, and often a bachelor's degree in a related field. Familiarity with scheduling software, interpreter management platforms, and industry-standard certifications (such as CMI or RID) is highly beneficial. Excellent communication, leadership, and cultural competency are vital soft skills for effective team coordination and client relations. These competencies ensure high-quality language access, smooth operations, and strong support for both staff and clients in diverse settings.

What are some common challenges faced by interpreter services managers, and how can they be addressed?

Interpreter Services Managers often encounter challenges with coordinating interpreter schedules to meet urgent and diverse language needs, maintaining quality assurance, and managing a large team of interpreters with varying specializations. Proactive communication, robust scheduling systems, and well-established protocols for training and assessment can help address these challenges. Managers also work closely with other departments to streamline service delivery and ensure compliance with regulatory standards. Successfully overcoming these challenges typically leads to improved service quality and a more supportive environment for both interpreters and the communities served.

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The top searched job categories for Interpreter Services Manager jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Interpreter Services Manager job openings:

Interpreter Services Manager jobs near you
Infographic showing various Interpreter Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,859 per year, or $24.9 per hour.

Medical Interpreter - Spanish - Pediatrics

Duke University

Durham, NC

Full-time

Re-posted 18 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

488th of 620 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

$5,000 Commitment Bonus for qualifying candidates!

JOB LOCATION

Duke Children's and Internal Medicine North Durham - 3116 N Duke St, Durham, NC

JOB SUMMARY

Performs Spanish interpretation, translation and Medical escort services to assist non-English speaking patients receiving care within the Duke Children's & Internal Medicine Clinic in North Durham.

JOB DUTIES AND RESPONSIBILITIES

  • Face to face interpretation for medical appointments
  • Phone/ video interpretation
  • Translation of documentation for providers/clinicians
  • Participate as a neutral party in the role as conduit of information that must flow between Duke staff and the Non-English-speaking patient/visitors.
  • Ensure that all information pertaining to the patient's outpatient services, hospitalization, (i.e. advance directives, consents for treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
  • The patient's questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
  • Interpreters will maintain confidentiality of all assignment-related information
  • Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective and will refrain from accepting an assignment when family or close personal relationships affect impartiality
  • Interpreters will not interject personal opinions or counsel patients
  • Interpreters will refrain from accepting assignments beyond their professional skills, language fluency, or level of training 
  • Promote customer satisfaction related to Duke services; notify Supervisor of any issues that may be problematic for patients or Duke staff.
  • Participate in continuing education programs and competency training to enhance professional role of an interpreter. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts 

JOB ELIGIBILITY REQUIREMENTS

  • High-School Diploma or equivalent. Successful completion of conversation/translation competency testing in secondary language. Knowledge of Medical Terminology.
  • Previous experience in a Health Care setting preferred.
  • For ASL positions: National Interpreter Certification (NIC) required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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