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Interpreter Services Manager Jobs in Raleigh, NC

The patient's questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives. * Provide interpreter services, and convey the exact ...

The patient's questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives. * Provide interpreter services, and convey the exact ...

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Interpreter Services Manager information

See Raleigh, NC salary details

$12

$24

$39

How much do interpreter services manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for interpreter services manager in Raleigh, NC is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $27.12 per hour, depending on experience, location, and employer.

What is an Interpreter Services Manager job?

An Interpreter Services Manager oversees language access services in healthcare, legal, or business settings. They manage interpreter staff, ensure compliance with language access regulations, and coordinate translation and interpretation needs. Additionally, they may develop training programs, establish policies, and monitor service quality to ensure effective communication for limited-English-proficient (LEP) individuals. Strong organizational, communication, and leadership skills are essential for this role.

What are some common challenges faced by Interpreter Services Managers, and how can they be addressed?

Interpreter Services Managers often encounter challenges with coordinating interpreter schedules to meet urgent and diverse language needs, maintaining quality assurance, and managing a large team of interpreters with varying specializations. Proactive communication, robust scheduling systems, and well-established protocols for training and assessment can help address these challenges. Managers also work closely with other departments to streamline service delivery and ensure compliance with regulatory standards. Successfully overcoming these challenges typically leads to improved service quality and a more supportive environment for both interpreters and the communities served.

What are the key skills and qualifications needed to thrive in the Interpreter Services Manager position, and why are they important?

To thrive as an Interpreter Services Manager, you need strong organizational skills, experience in language services or interpretation, and often a bachelor's degree in a related field. Familiarity with scheduling software, interpreter management platforms, and industry-standard certifications (such as CMI or RID) is highly beneficial. Excellent communication, leadership, and cultural competency are vital soft skills for effective team coordination and client relations. These competencies ensure high-quality language access, smooth operations, and strong support for both staff and clients in diverse settings.

What are popular job titles related to Interpreter Services Manager jobs in Raleigh, NC? For Interpreter Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Interpreter Services Manager jobs in Raleigh, NC look for? The top searched job categories for Interpreter Services Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Interpreter Services Manager jobs? Cities near Raleigh, NC with the most Interpreter Services Manager job openings:
Infographic showing various Interpreter Services Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 18% Part Time, 2% Temporary, 12% Contract, and 1% Summer. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,856 per year, or $24.9 per hour.
Medical Interpreter- Duke Raleigh

Medical Interpreter- Duke Raleigh

Duke University

Raleigh, NC

Other

Posted 18 days ago


Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

482nd of 611 rated colleges and universities


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Job Summary


Perform a variety of interpretation and translation services to assist patients receiving care within the Duke Health System.

Department strongly prefers: Spanish medical interpreter knowledge/experience 

Hours:

Full-time Monday-Friday

8a - 4:30p

Work Performed

Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide documentation as required. Ensure that information pertaining to the patient's outpatient services, hospitalization, (i.e. advanced directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and health care education) are accurately communicated. Participate as a neutral party as a conduit of information that flows between Duke staff and the patient/visitor. The patient's questions/concerns regarding this information are to be appropriately addressed and documented by Risk Management Directives. Ensure all encounters are recorded in Service Hub. Maintain accurate and timely electronic documentation of all service requests and provisions. Promote customer satisfaction related to Duke services; notify the Supervisor of any issues that may be problematic for patients or Duke staff. Participate in continuing education programs and competency training to enhance professional role. Ensure all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitors. Participate in on-call coverage to provide interpretation services during non-business hours and business hours as assigned. Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

Ability to work with diverse populations from various economicalbackgrounds and age groups. Ability to work as an effective member of a dedicated team. Ability to work in a fast paced Health Care environment with a variety of customer service needs. Accurate and appropriate interpretation skills always. Current N.C. Driver's License with driving record suitable to Duke Van operations and corporate risk management, if applicable.

Level Characteristics

N/A

Minimum QualificationsEducation

High-School Diploma or equivalent. Successful completion of conversation competency testing in secondary language (not applicable to ASL). Knowledge of Medical Terminology.

Experience

Previous experience in a Health Care setting preferred.

Degrees, Licensures, Certifications

For ASL positions: Current North Carolina Interpreter and Transliterator License required. RID National Certification (NIC, CDI, or equivalent) upon date of hire or within 6 months.


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.



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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US