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Internship Zendesk Chat Support Jobs in Austin, TX

Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft ... Experience with chat-based support. Why Join Rugiet Health? **** * Direct Impact: Play a crucial ...

Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Customer Support

Austin, TX

$16.75 - $21.50/hr

... email, chat, and occasionally screen sharing. * Customer Onboarding & Education: Guide new ... Experience with ticketing systems (e.g., Zendesk, Jira Service Management). * Linux/Command Line:

AI Engineering Intern (Austin, TX)

Austin, TX · On-site

$16.50 - $21.50/hr

Access to the Chief Technology Officer who will meet with you monthly during your internship Success Looks Like * Deployed AI workflows into Zendesk * Automated onboarding processes * Reduced support ...

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

... email, chat, and occasionally screen sharing. * Customer Onboarding & Education: Guide new ... Experience with ticketing systems (e.g., Zendesk, Jira Service Management). * Linux/Command Line:

Customer Support

Austin, TX

$16.75 - $21.50/hr

... email, chat, and occasionally screen sharing. * Customer Onboarding & Education: Guide new ... Experience with ticketing systems (e.g., Zendesk, Jira Service Management). * Linux/Command Line:

SaaS Customer Support Agent, Level 2

Austin, TX · Hybrid

$18.50 - $24.75/hr

Deliver exceptional technical support to clients through multiple channels including chat, email ... Proficiency with ticketing systems and reporting tools such as Zendesk, ServiceCloud, ServiceNow ...

SaaS Customer Support Agent, Level 2

Austin, TX · On-site

$18.50 - $24.75/hr

Deliver exceptional technical support to clients through multiple channels including chat, email ... Proficiency with ticketing systems and reporting tools such as Zendesk, ServiceCloud, ServiceNow ...

... chat * Be a subject matter expert on our supplement line and other health items available in our ... Experience with customer support software, such as Zendesk, Groove, Olark, or similar * Are a ...

... chat * Be a subject matter expert on our supplement line and other health items available in our ... Experience with customer support software, such as Zendesk, Groove, Olark, or similar * Are a ...

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Internship Zendesk Chat Support information

See Austin, TX salary details

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How much do internship zendesk chat support jobs pay per hour?

As of May 27, 2026, the average hourly pay for internship zendesk chat support in Austin, TX is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.37 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Zendesk Chat Support jobs in Austin, TX? The most popular types of Zendesk Chat Support jobs in Austin, TX are:
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Customer Support Specialist - Swing Shift

Allied Tech

Austin, TX • Remote

$63K - $77K/yr

Full-time

Posted 2 days ago


Job description

Customer Support Specialist - Swing Shift

Some support issues are simple. Others take patience, judgment, and a little more experience to resolve. We're looking for the person people turn to when the usual fix isn't enough.


What is the pay?

  • $63,000 - $77,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Providing customer support and basic technical support via phone, live chat, ticketing systems, and occasional video calls
  • Resolving complex cases escalated by Customer Support Representatives
  • Troubleshooting both common and uncommon account and software-related issues for our clients' users
  • Guiding users through solutions in a clear and patient manner
  • Identifying patterns in escalated cases and surfacing insights to leadership
  • Escalating complex cases through structured workflows
  • Documenting issues and resolutions accurately within internal systems
  • Contributing to knowledge base articles for both common and uncommon issues
  • Following established processes to deliver consistent, high-quality support
  • Representing client brands with empathy and professionalism

What are the requirements?

  • Able to diagnose and resolve common software-related issues including login errors, access permissions, and account billing resolutions
  • Excellent written communication, including grammar, punctuation, and spelling
  • Comfortable navigating multiple software systems simultaneously
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 2+ years customer service, help desk, or other customer-facing support experience
  • 1+ year experience with phone, live chat, and ticketing software systems such as Zendesk, Intercom, or similar

What shifts are available?

This role supports 24/7 coverage across our client base, with 3 different shift schedules available. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per week.

  • Swing Shift: 4:00 PM - 12:00 AM Central Time (CT)

Great customer support is about more than resolving issues -- it's about creating trust, solving problems, and helping people feel supported when something isn't working. If that sounds like the kind of work you do best, we'd love to hear from you!