Manager, Product Support
Houston, TX · Hybrid
Maintaining best in class SLA's for customer support communication channels, including phone, chat ... Zendesk experience is a plus. * Candidates must be local to Houston; this is a hybrid work model ...
Manager, Product Support
Houston, TX · Hybrid
Maintaining best in class SLA's for customer support communication channels, including phone, chat ... Zendesk experience is a plus. * Candidates must be local to Houston; this is a hybrid work model ...
Tech Product Support
The Woodlands, TX · On-site
$22.57 - $37.61/hr
... chat. * Document all support interactions, including problem descriptions, resolutions, and ... Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools. * Ability ...
Tech Product Support
The Woodlands, TX · On-site
$22.57 - $37.61/hr
... chat. * Document all support interactions, including problem descriptions, resolutions, and ... Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools. * Ability ...
Tech Product Support
The Woodlands, TX · On-site
$22.57 - $37.61/hr
... chat. * Document all support interactions, including problem descriptions, resolutions, and ... Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools. * Ability ...
Tech Product Support
The Woodlands, TX · On-site
$22.57 - $37.61/hr
... chat. * Document all support interactions, including problem descriptions, resolutions, and ... Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools. * Ability ...
Tech Product Support
The Woodlands, TX · On-site
$22.57 - $37.61/hr
... chat. * Document all support interactions, including problem descriptions, resolutions, and ... Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools. * Ability ...
Tech Product Support
The Woodlands, TX · On-site
$22.57 - $37.61/hr
... chat. * Document all support interactions, including problem descriptions, resolutions, and ... Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools. * Ability ...
Customer Care Analyst
Houston, TX · Hybrid
Provide frontline support via phone, email, and chat, responding promptly and professionally ... Familiarity help desk platforms (Zendesk). * Passion for delivering excellent customer experiences.
Customer Care Analyst
Houston, TX · Hybrid
Provide frontline support via phone, email, and chat, responding promptly and professionally ... Familiarity help desk platforms (Zendesk). * Passion for delivering excellent customer experiences.
Customer Service Representative / Receptionist
Katy, TX · Remote
$13.75 - $18/hr
We provide comprehensive training and ongoing support to help you succeed, no matter your ... chat Troubleshoot and resolve technical issues, guiding customers through solutions Maintain ...
New
Quick apply
Customer Service Representative / Receptionist
Katy, TX · Remote
$13.75 - $18/hr
We provide comprehensive training and ongoing support to help you succeed, no matter your ... chat Troubleshoot and resolve technical issues, guiding customers through solutions Maintain ...
New
Customer Care Analyst
Houston, TX · Hybrid
Provide frontline support via phone, email, and chat, responding promptly and professionally ... Familiarity help desk platforms * (Zendesk). * Passion for delivering excellent customer ...
Quick apply
Customer Care Analyst
Houston, TX · Hybrid
Provide frontline support via phone, email, and chat, responding promptly and professionally ... Familiarity help desk platforms * (Zendesk). * Passion for delivering excellent customer ...
Client Relations Specialist
Houston, TX · On-site +1
Providing solutions to ensure client satisfaction via telephone, live chat, and e-mail * Acting as ... Experience with Zendesk or other customer support ticketing systems * Experience with legal ...
Client Relations Specialist
Houston, TX · On-site +1
Providing solutions to ensure client satisfaction via telephone, live chat, and e-mail * Acting as ... Experience with Zendesk or other customer support ticketing systems * Experience with legal ...
Emergency Veterinarian
Houston, TX · On-site
You'll be supported by an experienced ER team and work closely alongside board-certified ... Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply ...
New
Emergency Veterinarian
Houston, TX · On-site
You'll be supported by an experienced ER team and work closely alongside board-certified ... Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply ...
New
You'll be supported by an experienced ER team and work closely alongside board-certified ... Experience in emergency medicine or prior ER mentorship/internship preferred but not essential
You'll be supported by an experienced ER team and work closely alongside board-certified ... Experience in emergency medicine or prior ER mentorship/internship preferred but not essential
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
You'll work directly with end users via phone, email, or chat to create tickets, troubleshoot, and ... IT Help Desk or related technical support experience (internships, school-based IT work ...
Quick apply
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
You'll work directly with end users via phone, email, or chat to create tickets, troubleshoot, and ... IT Help Desk or related technical support experience (internships, school-based IT work ...
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
You'll work directly with end users via phone, email, or chat to create tickets, troubleshoot, and ... IT Help Desk or related technical support experience (internships, school-based IT work ...
Quick apply
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
You'll work directly with end users via phone, email, or chat to create tickets, troubleshoot, and ... IT Help Desk or related technical support experience (internships, school-based IT work ...
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ...
Quick apply
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ...
Genesys Cloud Architect
Texas City, TX · On-site +1
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ...
Genesys Cloud Architect
Texas City, TX · On-site +1
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ...
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ...
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ...
Internship Zendesk Chat Support information
See Houston, TX salary details
$8.26 - $9.45
1% of jobs
$9.45 - $10.64
0% of jobs
$10.64 - $11.83
3% of jobs
$11.83 - $13.02
3% of jobs
$13.02 - $14.21
16% of jobs
$14.29 is the 25th percentile. Wages below this are outliers.
$14.21 - $15.40
32% of jobs
$15.40 - $16.59
19% of jobs
$16.83 is the 75th percentile. Wages above this are outliers.
$16.59 - $17.78
5% of jobs
$17.78 - $18.97
16% of jobs
$18.97 - $20.16
3% of jobs
$20.16 - $21.35
2% of jobs
$8
$16
$21
How much do internship zendesk chat support jobs pay per hour?
As of May 28, 2026, the average hourly pay for internship zendesk chat support in Houston, TX is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.69 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Zendesk Chat Support jobs in Houston, TX? The most popular types of Zendesk Chat Support jobs in Houston, TX are:
What are popular job titles related to Internship Zendesk Chat Support jobs in Houston, TX? For Internship Zendesk Chat Support jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Internship Zendesk Chat Support jobs in Houston, TX look for? The top searched job categories for Internship Zendesk Chat Support jobs in Houston, TX are:
What cities near Houston, TX are hiring for Internship Zendesk Chat Support jobs? Cities near Houston, TX with the most Internship Zendesk Chat Support job openings:
Job description
What You'll Do
As a Manager of Product Support, you will lead our Product Support department with the goal of driving successful outcomes and long-term customer satisfaction. As an empathetic and dynamic leader, you will combine business acumen, executive presence, and leadership skills with a pursuit of quality and delivery excellence. You know what it takes to provide world-class customer support, and you can do all the above while keeping an eye on the KPIs and outcomes for your team (including response times, CSAT, NPS, and renewal rates).
You will be responsible for:
- Maintaining best in class SLA's for customer support communication channels, including phone, chat, and email
- Establishing quarterly strategy and corresponding KPIs, prioritizing work, and monitoring team performance
- Driving operational efficiencies in support that allow us to continuously resolve prioritized issues faster, more effectively (higher customer satisfaction score), and with fewer resources.
- Managing critical customer escalations to successful outcomes that enable credible reference ability and build trusted customer relationships.
- Gathering results, analysis, quality control metrics, client feedback, questions, audit results, and other forms of output in order to monitor, manage, and implement additional training and support services as required to ensure the highest quality of services to the customer.
- Working collaboratively with internal stakeholders such as product, sales, and other departments, along with external partners, to build customer success programs for new product offerings.
- Partnering cross-functionally to ensure milestones and deliverables are met/delivered on-time and within budget.
- Leading collaboration and change management with other teams to ensure support-related requirements are successfully created, defined, and approved
What You'll Bring
- 3+ years of experience in a leadership role overseeing customer support, preferably in a SaaS environment.
- Expertise in customer service operations, processes, and infrastructure in support.
- Experience in addressing customer needs by leveraging AI tools.
- Ability to gain a deep understanding of customers' concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.
- Prior success in establishing and analyzing business processes that drove higher business operational efficiencies and customer satisfaction.
- Experience successfully recruiting, building, training, and promoting world-class teammates.
- Excellent collaboration skills and team focus.
- Zendesk experience is a plus.
- Candidates must be local to Houston; this is a hybrid work model with 3 days a week in the office.
About Tekmetric
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Houston, TX, US
Year founded
2015