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Internship User Testing Jobs (NOW HIRING)

Project Internship

Wichita, KS · On-site

$11 - $12/hr

Internship involves assisting senior developers in coding, testing, debugging, and maintaining ... Help gather user feedback and recommend improvements. * Create technical documentation for projects.

Provide end-user support to resolve technical incidents for staff working in-person and remotely ... testing, maintaining, and supporting PCs, mobile devices, and peripherals * Provide creative ...

Support user testing by developing test cases, executing test scripts, documenting issues, and ... internships, academic projects, research experience, or equivalent hands-on work are acceptable

Exposure to user research methods, usability testing, or synthesis of findings * Familiarity with ... Experience collaborating on team projects through coursework, internships, or personal work

Exposure to user research methods, usability testing, or synthesis of findings * Familiarity with ... Experience collaborating on team projects through coursework, internships, or personal work

User acceptance, compatibility, and accessibility testing * Product/market research and analysis * Provide usability feedback in response to requirements and design of features * Detail oriented

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How much do internship user testing jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for internship user testing in the United States is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship User Testing professional, and why are they important?

To thrive as an Internship User Testing professional, you need a keen attention to detail, understanding of user experience principles, and often coursework or experience in human-computer interaction or related fields. Familiarity with usability testing tools like UserTesting.com, Lookback, or Hotjar, as well as basic knowledge of survey platforms and analytics, is typically required. Strong communication, analytical thinking, and the ability to give constructive feedback help interns stand out in this role. These skills are critical for accurately evaluating digital products, identifying user pain points, and contributing valuable insights to improve overall usability.

What types of tasks and responsibilities can I expect during an Internship in User Testing?

As an intern in User Testing, you can expect to participate in a variety of tasks such as setting up and conducting usability tests, observing user interactions, gathering feedback, and compiling reports on user experience issues. You will often work alongside UX designers, researchers, and product managers to help analyze findings and suggest improvements. This hands-on role is a great opportunity to develop practical skills in user research and gain exposure to agile product development environments. Interns are typically given increasing responsibility as they demonstrate their ability to synthesize user insights and communicate effectively with cross-functional teams.

What is an Internship in User Testing?

An Internship in User Testing is a temporary position where interns help evaluate products, websites, or apps by observing and analyzing how users interact with them. The goal is to identify usability issues, gather feedback, and suggest improvements to enhance user experience. Interns may participate in setting up user tests, conducting interviews, collecting data, and reporting findings to product teams. This role provides valuable hands-on experience in UX research and human-centered design for students or recent graduates interested in the technology or design fields.

What is the difference between Internship User Testing vs User Experience (UX) Designer?

AspectInternship User TestingUser Experience (UX) Designer
Required CredentialsBasic knowledge of testing tools, some familiarity with design principlesDegree in design, psychology, or related field; strong portfolio
Work EnvironmentAssist in testing sessions, gather user feedback, support design teamsDesigning user interfaces, creating wireframes, conducting user research
Employer & Industry UsageTech companies, startups, research firmsTech, software, app development, digital agencies
Search & Comparison IntentUnderstanding entry-level testing roles, internshipsExploring career in UX design, professional development

Internship User Testing focuses on assisting with testing processes and gathering user feedback, often as an entry-level role. UX Designers create and optimize user interfaces, requiring more advanced skills and experience. Both roles are essential in the product development cycle but differ in scope, responsibilities, and qualifications.

What cities are hiring for Internship User Testing jobs? Cities with the most Internship User Testing job openings:
What are the most commonly searched types of User Testing jobs? The most popular types of User Testing jobs are:
What states have the most Internship User Testing jobs? States with the most job openings for Internship User Testing jobs include:
Transportation Operations Analysis & Development, Emerging Talent Intern (Fall)

Transportation Operations Analysis & Development, Emerging Talent Intern (Fall)

Metropolitan Transportation Authority

New York, NY • On-site

$19/hr

Internship

Posted 23 days ago


Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

38th of 76 rated public transport


Job description

Description
Position at MABSTOA
Department: Buses
Location: 51 Fanchon Place, Brooklyn, NY 11207
Position Title: Transportation Operations Analysis & Development, Emerging Talent Intern
Hourly Rate: $19.00 (Undergraduate)
All internship positions are onsite and require regular, in-person attendance at the designated work location.
OVERVIEW OF DEPARTMENT:
Operations Analysis & Development Division (OADD) supports Road Operations and the Bus Command Center by using data, technology, and performance analysis to improve bus service reliability, safety, and customer experience. The department partners with operational, technology, and planning teams to develop tools, dashboards, and process improvements that help field staff and leadership make informed, real-time decisions.
RESPONSIBILITIES:
Interns will gain hands-on exposure to transit operations, data analysis, and service management initiatives that directly impact daily bus service across NYC.
  • Creating reporting tools to support operational decision-making and improve bus performance.
  • Developing and enhancing applications to streamline the workflows of Bus Command Center Supervisors (e.g., using PowerApps).
  • Validating datasets to ensure accuracy, consistency, and integrity.
  • Documenting processes and mapping workflows to support digital transformation efforts.
  • Assisting with the analysis of bus service performance trends and identifying recurring operational issues using available data and dashboards.
  • Supporting user testing and feedback collection for new or enhanced digital tools used by the Bus Command Center and Road Operations staff.
  • Preparing presentation materials, summaries, and visualizations to communicate findings and recommendations to supervisors and managers.
  • Collaborating with cross-functional teams (Operations, MTAIT, Data & Analytics) to support pilot initiatives and continuous improvement efforts.

PROJECTS:
  • Optimization of the Bus Command Center Diversion Form using PowerApps to improve usability and functionality.
  • Creation and maintenance of reports using Power BI to monitor key performance indicators and support data-driven decisions.
  • Validation and deployment of new features in internal applications like Bus Trek and Yard Trek, used to track real-time bus and yard operations.

REQUIRED QUALIFICATIONS:
  • Proficiency in Microsoft Office Suite is a must.
  • The candidate should possess organizational, analytical and communication skills.
  • The candidate should be able to work well under pressure and prioritize tasks effectively.
  • The candidate should have a keen eye for detail and be able to work independently while being an active team player.
  • Familiarity or coursework in computer programming, data analytics, or application development.
  • Interest in public transit, operations, or technology-driven process improvement.

REQUIRED EDUCATION:
  • Matriculated in an undergraduate program in good standing with at least 2.5 GPA AND/OR matriculated in a graduate program in good standing with at least 2.8 GPA
  • Major(s) Preferred: Computer Science/Information Systems or Transportation, or related field.

All applicants must be authorized to work in the United States at the time of application. Students' transcript must be submitted.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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