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Internship Remote Help Desk Technician Jobs (NOW HIRING)

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... junior technicians, ensuring consistent service quality * Provide onsite and remote support for ...

Horizon3.ai

Manager, Global Help Desk

Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of ... Develop and maintain help desk workflows, knowledge base content, runbooks, and support ...

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

Helpdesk Technician Industry: Oil & Gas Location: Tulsa, OK Assignment Type: Direct Hire Pay: $20 ... remote users and field personnel Qualifications: * 1-3 years of IT support, help desk, desktop ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 ...

VIVA USA INC

Help Desk Analyst

Columbus, OH · On-site +1

$19.75 - $27/hr

Remote The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide child-serving systems. This role helps providers and client staff navigate systems, resolve issues ...

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

Booz Allen Hamilton, Inc.

Help Desk Lead

Doral, FL · On-site +1

$86K - $198K/yr

Remote Work: No Job Number: R0245925 Location: Doral,FL,US Share job via: Share Help Desk Lead The Opportunity: Provide in-depth support and lead problem solving and implementation efforts for ...

Trapp Technology

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

... Technician II upon successful completion of defined training milestones. Full-time remote position ... CompTIA A + certification required * 2+ years of technical customer support experience or help desk ...

iT1

Service Desk Technician I

The Service Desk Technician I is responsible for providing professional and excellent Service Desk ... Troubleshoots remote access connectivity problems. * Demonstrates and actively promotes an ...

TRAPP TECHNOLOGY INC

IT Help Desk

Phoenix, AZ · On-site +1

$17 - $24/hr

... Technician II upon successful completion of defined training milestones. Full-time remote position ... CompTIA A + certification required * 2+ years of technical customer support experience or help desk ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

Clearance Public Trust Overview The Help Desk Specialist will act as the first point of contact for ... This position is not eligible for full-time remote work or for candidates located outside of the ...

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.

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Internship Remote Help Desk Technician information

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How much do internship remote help desk technician jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for internship remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Help Desk Technician vs Remote Help Desk Technician?

AspectInternship Remote Help Desk TechnicianRemote Help Desk Technician
Required CredentialsTypically pursuing or recent graduate, basic IT knowledgeUsually requires relevant certifications (e.g., CompTIA A+), more experience
Work EnvironmentInternship setting, training-focused, part-time or temporaryFull-time or part-time remote support role, more independent
Employer & Industry UsageEntry-level positions in IT support, often in tech companies or MSPsEstablished remote support roles across various industries

The Internship Remote Help Desk Technician is an entry-level, training-focused role ideal for students or recent graduates gaining IT support experience. In contrast, the Remote Help Desk Technician typically requires more experience and certifications, providing ongoing remote technical support. Both roles serve similar industries but differ mainly in experience level and responsibilities.

What cities are hiring for Internship Remote Help Desk Technician jobs?

Cities with the most Internship Remote Help Desk Technician job openings:

What are the most commonly searched types of Remote Help Desk Technician jobs?

The most popular types of Remote Help Desk Technician jobs are:

What states have the most Internship Remote Help Desk Technician jobs?

States with the most job openings for Internship Remote Help Desk Technician jobs include:

Internship Remote Help Desk Technician jobs near you
Infographic showing various Internship Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Manager

Mondo

Glenside, PA • Remote

$35 - $44/hr

Contractor

Medical, Dental, Vision

Re-posted 8 days ago

Job description

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date: Early July Duration: Contract to Hire Compensation Range: $35-44/hr W2 Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not eligible for visa sponsorship Job Description: The IT Help Desk Manager is a hands-on leadership role responsible for supervising the client's IT Support Services team while serving as a key technical escalation point and liaison between end users and subject matter experts. Job Summary •Troubleshoot, diagnose, document, and resolve IT service requests and incidents via phone, email, and face-to-face support, modeling exemplary customer service •Supervise and manage the daily activities and performance of a team of IT support analysts, including scheduling, mentoring, and professional development •Analyze ticketing data to identify trends, drive long-term problem resolution, and improve organizational efficiency •Develop and maintain Help Desk procedures, knowledge base articles, and documentation aligned with ITIL and industry best practices •Serve as a Tier 2/3 escalation point for complex incidents across hardware, software, networking, and enterprise systems •Coordinate with hardware, software, and multimedia vendors to deliver effective solutions and problem resolutions •Oversee onboarding, scheduling, and coverage for student workers and junior technicians, ensuring consistent service quality •Provide onsite and remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and software Minimum Requirements: •3-5 years of IT support experience, with 1-2 years in a lead or supervisory capacity including mentoring or managing staff •Proficiency with Google Workspace administration and support •Proficiency with Microsoft Intune for device management •Experience managing new user setup and onboarding processes •Demonstrated ability to manage a high-volume ticket environment (200-400 tickets per month) •Bachelor's degree in a related field Preferred Qualifications: •Experience working in a higher education environment •Strong collaboration and problem-solving skills in an internal business-facing support setting •Familiarity with ITIL frameworks and help desk best practices •Experience overseeing computer inventory, loaner programs, and AV or multimedia technologies