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Internship Remote Help Desk Technician Jobs (NOW HIRING)

Terrestris LLC

Service Desk Technician II

Washington, DC · On-site +1

We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing ...

Marathon Health

Senior Help Desk Technician

$30 - $35/hr

Learn more at marathon.health ABOUT THE JOB The Senior Help Desk Tech provides advanced technical ... The Senior Technician serves as an escalation point for complex service requests and incidents that ...

Terrestris LLC

Service Desk Technician I

Washington, DC · On-site +1

We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing ...

Addison Group

Helpdesk Technician

San Angelo, TX · Remote

$20 - $24/hr

Help Desk Technician Position Type: Contract Location: San Angelo, TX (100% Onsite) Pay Rate Range: $20.00 - $24.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer-focused and tech-savvy Help Desk Technicians to provide remote support to retail store locations ...

PSI (Proteam Solutions)

Help Desk-Remote

$20.50 - $27.75/hr

PSI (Proteam Solutions) is seeking a dedicated and skilled individual to join their team in a remote service desk role. This position requires providing technical support to users and managing ...

Mytech Partners

Service Desk Technician II

Austin, TX · On-site +1

$50K - $80K/yr

Availability for on call responsibilities for remote and onsite at client offices. * Acquire new ... Demonstrated knowledge of standard help desk service call methods and procedures. * Exceptional ...

ITC Federal, Inc.

Help Desk Supervisor

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Remote CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application ...

Bridge Defense

Service Desk Technician

This is a remote position. Essential Duties and Responsibilities: * Serve as the initial point of ... Previous technical support or help desk experience preferred. * Ability to successfully meet ...

New

Bridge Defense

Service Desk Technician

This is a remote position. Essential Duties and Responsibilities: * Serve as the initial point of ... Previous technical support or help desk experience preferred. * Ability to successfully meet ...

New

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Internship Remote Help Desk Technician information

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How much do internship remote help desk technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for internship remote help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Help Desk Technician vs Remote Help Desk Technician?

AspectInternship Remote Help Desk TechnicianRemote Help Desk Technician
Required CredentialsTypically pursuing or recent graduate, basic IT knowledgeUsually requires relevant certifications (e.g., CompTIA A+), more experience
Work EnvironmentInternship setting, training-focused, part-time or temporaryFull-time or part-time remote support role, more independent
Employer & Industry UsageEntry-level positions in IT support, often in tech companies or MSPsEstablished remote support roles across various industries

The Internship Remote Help Desk Technician is an entry-level, training-focused role ideal for students or recent graduates gaining IT support experience. In contrast, the Remote Help Desk Technician typically requires more experience and certifications, providing ongoing remote technical support. Both roles serve similar industries but differ mainly in experience level and responsibilities.

What cities are hiring for Internship Remote Help Desk Technician jobs?

Cities with the most Internship Remote Help Desk Technician job openings:

What are the most commonly searched types of Remote Help Desk Technician jobs?

The most popular types of Remote Help Desk Technician jobs are:

What states have the most Internship Remote Help Desk Technician jobs?

States with the most job openings for Internship Remote Help Desk Technician jobs include:

Internship Remote Help Desk Technician jobs near you
Infographic showing various Internship Remote Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Service Desk Technician II

Terrestris LLC

Washington, DC • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Provide advanced Service Desk support by troubleshooting workstation issues, managing user accounts, and maintaining secure configurations.

  • Assist users through telephone, ServiceNow ticketing system, and walk-in inquiries, and track ticket status and resolutions.

  • Create support documentation, collaborate with IT teams, and recommend technology solutions to improve user productivity.

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required. This position is contingent upon contract award.
I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Service Desk Technician II at Terrestris do?
As the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity.
What does a typical day look like for a Service Desk Technician II?
You will:
  • Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
  • Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
  • Troubleshoot workstations, workstation operating systems, hardware, software, and workstation peripherals.
  • Ensure systems remain current with approved configurations and security requirements.
  • Handle requests for assistance received by telephone, the ServiceNow ticketing system, and walk-in inquiries.
  • Assess user issues through conversation or remote access and assign appropriate priorities.
  • Track ticket status and resolution while communicating updates or issues to users and the Service Desk Supervisor.
  • Create Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials.
  • Collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment.
  • Evaluate user requirements and workflows and recommend appropriate information technology solutions.

What qualifications do you look for?
You might be the professional we're looking for if you have:
  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (4) years of IT Help Desk experience to Include Help Desk Administration and User Support.
  • Certification: CompTIA A+ Certification may be substitute for 1 year of experience.

What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION.
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