Internship Rapid Radios Jobs (NOW HIRING)

Intern (Unpaid) - Rapid City

Classification: Non- Exempt

Reports to: Program Director/Licensed Supervisor

Date: August 2026

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.

At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization

JOB DESCRIPTION

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Summary/Objective

The Intern is responsible for facilitating housing assistance funds and providing case management services for homeless households or at risk of becoming homeless, under the supervision of assigned licensed staff. This includes providing emergency resources to families in crisis and collaborating with other community providers to overcome barriers and promote self-sufficiency.

Essential Functions

• All interns must agree to weekly supervision (required hours as arranged between interns/on-site supervision/director).
• Interns will be available to receive referrals for services as approved by their supervisor based upon level of intern competency and client acuity.
• Implement and manage systems for accessing assistance, including the application process, distribution tracking, collecting client access information, and data reporting.
• Conduct client needs assessments to identify and address barriers to household stability such as parenting, housing, education, employment, and finances. It is assumed that all these activities will be supervised initially, and interns will become increasingly independent in the provision of these services as competency and comfort develop.
• Develop client-centered, individual plans with goals and objectives that address barriers to self-sufficiency and household stability.
• Assist clients with accomplishing their outcomes through direct support, facilitated referrals, ongoing assessment, and progress reviews.
• Facilitate communication and partnerships with referring agencies and community resources to help clients navigate the support available.
• Interns will maintain case records to reflect the course of services provided.
• As possible, interns will attend team meetings, staff meetings, and other activities which ensure the smooth functioning of operations and their training.

Competencies

• Effective communication and interpersonal skills
• Able to independently manage workload and priorities.
• Proficient with MS Office and Outlook
• Strong customer/client focus
• Able to work effectively both individually and in teams.
• Ability to work effectively with diverse individuals and groups.
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our Cultural Values

Supervisory Responsibility

This position has no direct supervisory responsibility.

Work Environment

This job operates in a professional office environment in combination with community settings. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. Additional technologies (iPad, radios, locks, etc.) are in place for supervision, security, safety, and communication.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, bending or stooping as necessary, working on a computer or standing for prolonged periods.

Required Education, Experience, or Eligibility Qualifications

• For Bachelor's Level internships, candidates must be currently enrolled in an internship class.

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.