Internship Patient Reported Outcome Jobs (NOW HIRING)

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500179 CVSL - QA SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URCC 214

Compensation Range:

$73,528.00 - $95,586.00

Responsibilities:

Serves as the primary internal contact for national and state registry data management questions, issues or concerns, but not limited to clinical data collection, validation, delivery, reconciliation, and data management activity timeliness. Concurrently and retrospectively reviews medical records and data to identify patient care, process, and system issues (hospital and external) related to the care of the patients. Analyzes reports and clinical data to identify trends impacting quality outcomes. Works closely with the Hospital Quality Office, the Departmental Quality Teams and providers/staff from the Division to identify opportunities for clinical safety and quality improvement, and works with the team developing initiatives to improve quality outcomes.

ESSENTIAL FUNCTIONS

• Utilizes national and state registries and other data sources to analyze patient outcomes, identify patterns and trends in care delivery to create safety/quality initiatives for patients. Participates in root cause analyses and creates required documents as needed. Completes audits on patient records and clinical documentation for quality purposes. Serves as a liaison to outpatient clinics. Collects patient reported outcome measures, which may contain patient contact via telephone, email, or face to face interaction.
• Develops project work-plans using Quality Improvement principles. Utilizes evidence-based practice in facilitating ongoing quality improvement efforts to drive better patient outcomes. Participates in initiatives for LOS reduction. Leads multidisciplinary teams on quality improvement initiatives. Leads and facilitates relevant conferences in collaboration with appropriate staff. Regularly reports quality improvement activities and quality outcomes to providers and clinical staff. Maintains knowledge of current trends, issues, and research in Quality Improvement. Participates in other Quality/PI work as assigned.
• Accurately identifies patients for inclusion in the national and state databases through the application of strict inclusion/exclusion criteria and protocols. Performs meticulous chart review and enters clinical data into the quality databases to identify opportunities for improved outcomes, reduced cost, improved LOS, and best practice utilization of resources. Performs complete and accurate collection of preoperative, operative, and postoperative data through the effective utilization of the EMR and other Hospital databases.
• Establishes effective working relationships with members of the Department, Nursing, and all other Hospital Departments. Serves as an educational resource on the national and state registries and Division Quality Program. Identifies areas for streamlining and process improvement in the data collection process. Prepares reports utilizing the national and state databases as requested. Attends any Department and Division level Quality Meetings/Conferences.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree in Nursing and 4 years clinical nursing experience, including 1 year of experience with clinical chart review, monitoring of clinical data and process improvement required
• Or equivalent combination of education and experience
• Clinical experience in perioperative nursing, inpatient surgical unit, or surgical clinic preferred
• Quality improvement or patient safety knowledge and experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to interact with all members of associated team and administrative staff in a professional and courteous manner required
• Detail oriented with strong organizational and prioritization skills and ability to work independently under general guidance required
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access), software/web applications, and electronic medical record required
• Statistical knowledge preferred
• Clinical chart review and abstraction experience preferred
• Quality Assurance and Process Improvement (QA/PI) experience preferred

LICENSES AND CERTIFICATIONS

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Current licensure as a Registered Nurse in NYS upon hire required

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