Internship Operations Manager Jobs in Baton Rouge, LA

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.

Residency in or relocation to Louisiana is preferred for all positions.

Job Summary/Position Purpose:

This role supports the daily functioning of various aspects of financial operations including but not limited to the accurate calculation and processing of commission and sales incentive payments, daily management of cash in all bank and investment accounts, forecasting cash flows, data analysis, response to research inquiries, testing system/process enhancements, gathering data for audit requests, and first tier research to support business operations.

How You Contribute to the Company's Mission in this Role:

• Commission System Operations: Manage daily system activities including data entry, file loading, validation review, payment verification, and related tasks. Provide first-tier support for commission calculation inquiries from internal and external stakeholders via email or phone.
• Cash Management & Accounting: Prepare and post journal entries for deposits. Initiate and monitor banking activity, including electronic transactions, ensuring timely posting, reconciliation, and recording. Maintain daily cash deposit reconciliation reports to support monthly general ledger reporting. Perform daily FEP drawdowns and monitor related cash accounts to maintain appropriate balances.
• Issue Resolution & Collaboration: Research, troubleshoot, and resolve system-related issues in collaboration with internal teams and external customers. Escalate complex issues promptly and appropriately.
• Data Management & Reporting: Gather and prepare data for audits, reporting, and compliance requirements. Compile and distribute daily cash position reports summarizing deposits, disbursements, and account balances for management review.
• System Testing & Process Improvement: Support testing of system/process updates and enhancements.
• Project Support: Assist with ad hoc projects and initiatives to improve processes, procedures, and customer experience.
• General Responsibilities: Ensure timely and accurate completion of all assigned tasks with emphasis on superior customer experience.

Required Qualifications:

• Bachelor's degree in finance, accounting, business administration, or education required. (4 years of additional relevant experience may be used in lieu of a degree.)
• 2 years' experience in banking, finance, forecasting, payroll or strategic planning required
• Strong analytical and mathematical aptitude with the ability to interpret data, identify trends, and support informed decision-making.
• Excellent communication (verbal and written), organizational, time management, and interpersonal skills, with the ability to effectively collaborate across teams and stakeholders.
• Ability to work accurately under tight deadlines and shifting priorities.
• Proficient in Microsoft Office applications, with advanced Excel skills.
• Adaptable to changing circumstances and new information.
• Collaborative team player with strong problem-solving capabilities. Committed to maintaining confidentiality of sensitive and financial information.

Preferred Qualifications:

• Experience in the health insurance industry is preferred
• Relevant internship or coursework in compensation, finance, payroll, or data analysis is preferred

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

An Equal Opportunity Employer

All internal employees please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.

In support of our mission to improve the health and lives of Louisianians, we encourage the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

We perform background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, we are a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.