Internship Navy Federal Call Center Jobs (NOW HIRING)

Our Enterprise Technology Services (ETS) intern program offers college students an opportunity to gain first-hand experience in the financial sector, while assisting us to provide the high-quality support that our members deserve. To be eligible for this position you must currently be enrolled in an accredited university and willing to learn and combine theoretical knowledge with hands on experience while developing your professional skills. This is a year-round, full or part-time, flexible internship based on school schedule.

We are looking for an independent and responsible college or university student for our Desktop Support team. This person will be onsite assisting team members navigate technical challenges and assist in both navigating back end as well as hardware issues.

****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the "Attach Cover Letter" button during your application.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Ability to present findings and conclusions clearly and concisely
• Ability to exercise initiative, produce desired results and achieve objectives
• Effective attention to detail
• Effective research, analytical, and problem-solving skills
• Effective verbal, written, and interpersonal communication skill
• Ability to apply sound judgment in analyzing and organizing problems
• Effective planning, organizational, and multi-tasking skills\
• Ability to work independently and effectively as a member of a team with a cooperative, positive attitude
• Experience with PCs and related software such as Microsoft Office (e.g., Excel, PowerPoint, Word,
      Access, etc.)

Desired Qualifications

• Pursuing a Computer Science or IT related degree path

Hours:

• Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location:

• 141 Security Drive Winchester, VA 

• Perform work in support of assigned IT group - duties may vary depending on assignment
• Plan, install, and/or support IT  equipment to include (but not limited to) workstations, mobile devices, printers, telephony systems, and audio/visual equipment.
• Apply knowledge gained from degree program in day-to-day duties/responsibilities
• May receive guidance and direction from management and/or senior-level staff
• Leverage technical knowledge and skills
• Work within established standards, change control, policies and procedures
• Provide exceptional customer service
• Perform other related duties as assigned