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Internship Humana Customer Service Jobs (NOW HIRING)

Humana

After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...

Humana

After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...

Humana

After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...

Edurino

Pflichtpraktikum (m/w/d) - Customer Service

$16.50 - $22.25/hr

EDURINO Customer Service Internship EDURINO sets new standards for early childhood education with hybrid learning. We combine exciting digital worlds with haptic game elements to prepare children for ...

New

Humana, Inc.

Claims Research & Resolution Representative

$43K - $56K/yr

... customer service experience * Capacity to maintain confidentiality * Must reside in the United ... Attendance is vital for success; other than Humana-observed holidays, no time off is allowed during ...

Risher

Event Coordinator Internship

Katy, TX · On-site

We offer event and activity management to the highest standard and aim to provide unparalleled customer service to all individuals. Interns will experience how ourdirectorsintegrate their creativity ...

ST. JOSAPHAT PARISH

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX

$15.75 - $21.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

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Internship Humana Customer Service information

What types of projects or responsibilities can I expect as an intern in Humana’s Customer Service team?

As an intern with Humana’s Customer Service team, you can expect to engage in a variety of hands-on activities, such as assisting with customer inquiries, supporting process improvements, and learning about compliance in the healthcare industry. You’ll often participate in team meetings, shadow experienced representatives, and help analyze customer feedback to enhance service quality. This role gives you exposure to both individual and collaborative projects, allowing you to develop communication, problem-solving, and technical skills in a supportive, fast-paced environment. Interns are encouraged to ask questions, contribute ideas, and take initiative, which can open doors to future full-time opportunities within Humana.

Does Humana offer internships?

Humana offers internships in various departments, including customer service roles, providing students and recent graduates with practical experience in healthcare and insurance industries. These internships typically include training, mentorship, and opportunities to develop relevant skills such as communication and problem-solving.

Is it hard to get a job at Humana?

Getting an internship in Humana Customer Service can be competitive, as the company looks for candidates with strong communication skills and customer service experience. Applicants typically need to complete an online application, pass assessments, and sometimes participate in interviews. Having relevant skills and a good understanding of healthcare services can improve chances of selection.

What are the key skills and qualifications needed to thrive as an Internship Humana Customer Service representative, and why are they important?

To thrive as an Internship Humana Customer Service representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by enrollment in a relevant degree program. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications such as Microsoft Office is typically required. Excellent interpersonal skills, patience, and a positive attitude help interns build rapport with customers and colleagues. These skills ensure effective customer interactions, efficient issue resolution, and contribute to a positive company reputation.

How much does Humana pay work from home?

Humana Customer Service internships that are remote typically offer hourly pay rates that can range from minimum wage to above, depending on location and experience. Interns may also receive additional benefits such as flexible schedules and training opportunities. Exact pay details should be confirmed through the company's official internship listings or HR contacts.

What is an Internship at Humana in Customer Service?

An Internship at Humana in Customer Service is a temporary position designed for students or recent graduates to gain hands-on experience in customer support within the healthcare industry. Interns typically assist customers by answering questions, resolving issues, and providing information about Humana's health insurance products and services. This role helps interns develop communication, problem-solving, and technical skills while learning about the healthcare sector. It also provides networking opportunities and insight into possible career paths at Humana. Interns often work closely with experienced professionals and may participate in training sessions or projects.

How much do Humana interns make?

Humana interns in customer service typically earn an hourly wage that ranges from $15 to $20, depending on location and experience. Internships usually last several months and may include additional benefits such as training and mentorship.
What cities are hiring for Internship Humana Customer Service jobs? Cities with the most Internship Humana Customer Service job openings:
What are the most commonly searched types of Humana Customer Service jobs? The most popular types of Humana Customer Service jobs are:
What states have the most Internship Humana Customer Service jobs? States with the most job openings for Internship Humana Customer Service jobs include:
What job categories do people searching Internship Humana Customer Service jobs look for? The top searched job categories for Internship Humana Customer Service jobs are:
Internship Humana Customer Service jobs near you
Infographic showing various Internship Humana Customer Service job openings in the United States as of June 2026, with employment types broken down into 44% Internship, 45% Full Time, and 11% Part Time. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution.
Consumer Service Operations Representative

Consumer Service Operations Representative

Humana

Louisville, KY

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Humana rating

7.9

Company rating: 7.9 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

157th of 261 rated insurance

Job description

Become a part of our caring community
The Consumer Service Operations Representative represents the Dual Eligible Outreach Department by taking inbound calls to members and/or providers regarding a variety of issues. The Consumer Service Operations Representative performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply mathmatical skills. The Consumer Service Operations Representative performs varied activities and moderately complex administrative/operational/customer support assignments. Typically works on semi-routine assignments.

Louisville, KY

Full-Time | Monday-Friday, 10:40 AM - 7:10 PM

$1,500 bonus for new hires that remain employed 12 months after hire date

Build a Career That Makes a Difference

Are you looking to build a meaningful career, not just find another job? We're seeking motivated, purpose-driven professionals who are passionate about helping others. As a Consumer Service Operations Representative, you'll play a vital role in connecting our members with state and federal programs that support their health and well-being.

This is more than a call center role-it's a chance to grow your career while making an impact.

What You'll Do

  • You will work in a call center environment, engaging with members over the phone to assess eligibility for programs like the Medicare Savings Program.
  • Collect and input personal and financial information into multiple systems with accuracy and efficiency.
  • Identify additional resources to support members' needs, such as food assistance or medication cost savings.
  • Educate and empower members to take advantage of benefits that improve their quality of life.
  • Collaborate with a supportive team and contribute to a culture of compassion, service, and excellence.

What Success Looks Like

  • You're a strong communicator who listens with empathy and responds with clarity.
  • You thrive in a fast-paced environment and can multitask across systems and conversations.
  • You're committed to continuous learning and see this role as a stepping stone in your career journey.
  • You take pride in helping others and find purpose in service.

Schedule & Work Environment

  • Hours: Monday-Friday, 10:40 AM - 7:10 PM (with scheduled lunch and breaks).
  • NO PTO is allowed the first 90 days of employment
  • Location: In-office for the first 6 months at 101 E Main Street, Louisville, KY 40202.
  • Remote work may be available based on performance, attendance, and demonstrated independence.

Use your skills to make an impact

Required Qualifications

  • Minimum 2 years of customer service experience to include experience assisting customers through effective listening and communication
  • Proficient in technology to include data entry, learning and navigating multiple systems and learning new applications
  • Proven ability applying critical thinking skills for rapid problem resolution
  • Adaptable and open to change in a dynamic environment

Preferred Qualifications

  • Experience in healthcare or social services
  • Previous inbound/outbound call center experience
  • Bilingual English/Spanish
  • Associate's or Bachelor's degree

Why Join Us?

At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds and perspectives, and we're building a team that reflects the communities we serve. If you're ready to grow your career while helping others live healthier lives, we'd love to meet you.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$40,000 - $52,300 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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