ZipRecruiter

Log In

1

Internship Help Desk Analyst Jobs (NOW HIRING)

Inteliblue

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...

Innosoul inc

Help Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

NC-809319 Hybrid/Local Application/Production Support/Help Desk Analyst with system reliability, Child Welfare/PATH NC application troubleshooting/diagnostics/RCA, defect tracking experience Location:

New

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...

BROAD RIVER RETAIL

Help Desk Analyst

Salem, OR · On-site

$55K - $60K/yr

Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of 'Furnishing Life's Best Memories'. At Broad River, we ...

BROAD RIVER RETAIL

Help Desk Analyst

Salem, OR · On-site

$50K - $55K/yr

Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ' Furnishing Life's Best Memories' . At Broad River ...

No Limit Technology

Help Desk Analyst

Miami, FL · On-site

$30/hr

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

Keystone Human Services

Help Desk Analyst

Harrisburg, PA · On-site

$21/hr

The Help Desk Analyst serves as a primary point of support for incoming calls, emails, and walk-ins, assisting employees with computers, printers, networking hardware and software, office software ...

Community Options, Inc.

Help Desk Analyst

Dallas, TX

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 ...

vTech Solution

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months (Possibility of extension) Interview: Web Cam Interview Only Short Description: Help Desk Coordinator will assist ...

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...

Specialtycare

Help Desk Analyst

Brentwood, TN · On-site

$19.50 - $26.50/hr

... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...

Keystone Human Services

Help Desk Analyst

Harrisburg, PA · Hybrid

$21/hr

The Help Desk Analyst serves as a primary point of support for incoming calls, emails, and walk-ins, assisting employees with computers, printers, networking hardware and software, office software ...

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Analyst Department: CO OIT Location: 601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration: 6+ Months 100% Remote Job * QUALIFICATIONS: Bachelor's degree or ...

Refactor Talent

Help Desk Analyst

Ann Arbor, MI · On-site

$20 - $27.50/hr

We are seeking a hands-on Help Desk Analyst to work on Level 1 and 2 support for the local IT support operations in Ann Arbor, Michigan. This individual will directly help with the local facility ...

New

previous page

Showing results 41-60

All Jobsinternship JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsInternship Help Desk Analyst Jobs

Internship Help Desk Analyst information

See salary details

$14

$24

$35

How much do internship help desk analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for internship help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What does an internship help desk analyst do?

An Internship Help Desk Analyst assists users by providing technical support and troubleshooting issues with hardware, software, or network systems. They typically respond to support tickets, answer calls or emails, and follow established procedures to resolve common problems or escalate more complex issues to senior staff. Interns in this role gain hands-on experience in IT support, improve their problem-solving skills, and learn how to communicate technical information effectively to non-technical users.

What are the key skills and qualifications needed to thrive as an internship help desk analyst?

To thrive as an Internship Help Desk Analyst, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often gained through IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk) and remote desktop tools is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills and qualities are vital for delivering timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges faced by internship help desk analysts, and how can they be addressed?

Internship Help Desk Analysts often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical understanding. To address these challenges, it’s important to develop strong organizational skills, actively seek guidance from more experienced team members, and make use of internal documentation and knowledge bases. Building strong communication skills and a willingness to learn will also help interns provide efficient support and grow within the IT support field.

What cities are hiring for Internship Help Desk Analyst jobs?

Cities with the most Internship Help Desk Analyst job openings:

What are the most commonly searched types of Help Desk Analyst jobs?

The most popular types of Help Desk Analyst jobs are:

What states have the most Internship Help Desk Analyst jobs?

States with the most job openings for Internship Help Desk Analyst jobs include:

Internship Help Desk Analyst jobs near you

Help Desk Analyst

Black Hills State University

Spearfish, SD • On-site

$27.12/hr

Full-time

Posted 13 days ago

Key responsibilities

  • Manage university Help Desk operations to provide technical support to faculty, staff, students, and other customers.

  • Configure, deploy, and support computer systems, peripherals, and related hardware and software.

  • Document, categorize, prioritize, and escalate service requests while maintaining positive communication with users.

Job description

Posting Details
Posting Details
Logo
Institution
Black Hills State University
Working Title
Help Desk Analyst
Posting Number
CSA02802P
Department
BHSU-Network & Computer Support Services
Physical Location of Position (City)
Spearfish
Posting Text
Black Hills State University seeks applicants for a Help Desk Analyst in our Network and Computer Services department. This position serves as a key customer-facing member of the Information Technology team and requires exceptional customer service, communication, and problem-solving skills.
RESPONSIBILITIES:
- Manage university Help Desk operations and ensure faculty, staff, students, and other customers receive timely, professional, and courteous technical support;
- Interview, select, train, schedule, supervise, and evaluate Help Desk student employees;
- Develop, maintain, and revise Help Desk protocols, procedures, technical documentation, knowledge-based articles, and service standards;
- Administer and support assigned systems, including TeamDynamix and the Druva endpoint backup system;
- Coordinate TeamDynamix administration, standards, and processes with other South Dakota Board of Regents administrators;
- Configure and deploy computers for faculty and staff and support state-owned computers, applications, printers, scanners, and peripheral devices;
- Apply and maintain operating system patches, hotfixes, updates, and upgrades;
- Create, test, maintain, and deploy standardized computer images;
- Diagnose and resolve hardware, software, account-access, connectivity, and network-related problems;
- Manage file permissions and security for network shares;
- Plan, test, document, and implement system upgrades and related procedures;
- Accurately document, categorize, prioritize, track, and escalate service requests;
- Provide end-user support by telephone, email, live chat, remote-support tools, and in person; and - Maintain positive, professional relationships and communicate clearly with university customers and technology staff.
KNOWLEDGE OF:
- Microsoft Windows operating systems;
- Microsoft 365 applications;
- macOS operating systems and applications;
- Networking concepts, protocols, connectivity, and troubleshooting;
- Computer design, installation, configuration, compatibility, and operating system principles;
- Information security concepts, practices, and principles;
- A diverse range of computer hardware, software, and peripheral devices.
ABILITY TO:
- Explain technology and information security issues clearly to nontechnical individuals;
- Communicate clearly, concisely, and professionally with students, parents, faculty, staff, administrators, and other stakeholders;
- Provide courteous and effective customer service to individuals with varying levels of technical knowledge;
- Supervise, train, mentor, and support Help Desk student technicians;
- Assist with planning and implementing campus-wide technology projects;
- Diagnose and resolve technical problems independently;
- Collaborate effectively with BHSU technology and support staff;
- Develop and implement system-wide technology solutions;
- Anticipate potential issues and take appropriate preventive action;
- Collect, evaluate, and analyze technical information from multiple sources and system components;
- Maintain current technical knowledge of hardware, software, security, and industry developments;
- Research, evaluate, and implement innovative technologies;
- Lift and move computer equipment weighing up to 50 pounds.
PREFERRED QUALIFICATIONS:
- A bachelor's degree or equivalent combination of education and relevant experience is preferred.
CERTIFICATIONS:
- The Lenovo Certified Warranty Technician exam will need to be completed in the first three months of employment.
REQUIRED LICENSE:
- A valid driver's license is required.
COMMENTS:
This is a full-time, 12-month, overtime-eligible position. Normal working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Travel is required. The position is performed primarily in office and classroom environments and includes supervising and directing Help Desk student technicians. Sponsorship is not available for this position.
TO APPLY:
Applications for this position must be made online at http://yourfuture.sdbor.edu. Complete the online application and attach a cover letter, resume, and the names and contact information for three professional references. This position is open until filled with a first review date of September 7, 2026 @ 11PM Mountain Time. For application assistance, please contact Human Resources at 605.642.6549. Inquiries directly related to the position should be sent to Fred Nelson at fred.nelson@bhsu.edu.
Arrangements for accommodations required by disabilities can be made by contacting Cassie Maser at 605-642-6545 or Cassie.Maser@bhsu.edu. Employment is dependent upon a satisfactory background check.
Posting Date
08/25/2026
Closing Date
Open Until Filled
Yes
First Consideration Date
09/07/2026
Advertised Salary
$27.12/hr
Duration of the Term
12 months
If Other, describe duration
Appointment Percent
100
Work Hours
8:00am-5:00pm M-F
Typical Hours Worked Per Week
Appointment Type
Regular
Scope of Search
External (includes Internal)
If internal, define scope of search
This position requires
Travel, Valid Drivers License
If other, please indicate
Department Description and Cultural Expectations
Black Hills State University is a masters-level state university with more than 3,600 students. The campus leads the region in sustainability efforts and maintains top academic programs in business (AACSB Accredited), exercise science, natural sciences, social sciences, the arts, mass communication, health sciences and education. The University, founded in 1883, is located in the northern Black Hills, a region abundant with outdoor activity and culture. Spearfish, S.D., is recognized as one of the top 10 most livable small towns in the USA and has also been recognized nationally for outdoor recreational opportunities. A second location, BHSU-RC, is in Rapid City, the state's second-largest city. BHSU, a member of NCAA Division II athletics, offers 14 sports, and has a legacy of champion rodeo teams.
Equal Employment Opportunity Statement
Black Hills State University is an Equal Opportunity Employer. Black Hills State University and the Board of Regents ensure that all employment practices are free of discrimination.
Contact Information

Apply