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Internship Help Desk Analyst Jobs (NOW HIRING)

Help Desk Analyst

$21 - $28.75/hr

Pyramid Consulting, Inc. is seeking a Help Desk Analyst for a contract position with long-term potential. The role involves providing first-level technical support to end users, troubleshooting ...

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Analyst Department: CO OIT Location: 601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration: 6+ Months 100% Remote Job * QUALIFICATIONS: Bachelor's degree or ...

Help Desk Analyst

Manhattan, NY · On-site

$31.66 - $36.66/hr

We are looking for a Help Desk Analyst to provide high-touch, in-person technical support for employees and senior stakeholders in New York, New York. This Long-term Contract opportunity is ideal for ...

Help Desk Analyst

Hemet, CA · On-site

$25.65 - $29.70/hr

We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical ...

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Ability to work in a team environment Working Relationships The Help Desk Analyst has regular contact with elected court officials and court staff throughout the state, department staff, other state ...

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

... Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk tickets. This is an Application/Production Support position where the selected candidate will ...

Help Desk Analyst

Santa Rita, GU · On-site

$20 - $27.50/hr

They are seeking a Help Desk Analyst who will ensure the Help Desk operates professionally, assisting users with IT support requests while maintaining proper documentation and procedures.

Help Desk Analyst

Coeur D Alene, ID · On-site

$20 - $27.25/hr

As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve hardware ...

Help Desk Analyst

Middletown, CT · On-site

$20.75 - $28.50/hr

Help Desk Analyst 12 Months 1225 Silver Street Middletown, Connecticut 06457 Note: Candidate Must Be Local Works on-site in Middletown, CT Must pass drug screening Must pass background check (local ...

Help Desk Analyst

White Plains, NY · On-site

$21.25 - $29/hr

Help Desk Analyst Job Responsibilities : Responsibilities of this role will include: * Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a ...

Help Desk Analyst

Coeur D Alene, ID · On-site

$20 - $27.25/hr

Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve ...

Help Desk Analyst

Quantico, VA · On-site

$22 - $30.25/hr

They are seeking a Help Desk Analyst to provide support for both internal and external customers by addressing issues related to computer systems, software, and hardware, while managing incidents and ...

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 Interview: Virtual Interview Note: Travel is required for this position. They will need to utilize ...

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Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Job Summary We are seeking a reliable and customer-focused Tier 1 Help Desk Analyst to provide phone-based technical support to end users. This role is ideal for someone with strong communication ...

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

## Job Summary We are seeking a reliable and customer-focused Tier 1 Help Desk Analyst to provide phone-based technical support to end users. This role is ideal for someone with strong communication ...

Apply Early

Help Desk Analyst

Pittsburgh, PA · Hybrid

$20 - $27.25/hr

Hybrid work environment An excellent career opportunity is currently available for a Help Desk Analyst located at Aires Pittsburgh office. This exciting opportunity is in a high growth environment ...

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Job Summary We are seeking a reliable and customer-focused Tier 1 Help Desk Analyst to provide phone-based technical support to end users. This role is ideal for someone with strong communication ...

Help Desk Analyst

Holland, OH · On-site

$17/hr

We are looking for a dependable Help Desk Analyst to join a high-volume support environment in Holland, Ohio. This contract to hire position is fully onsite and focused on delivering responsive first ...

Apply Early

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

## Job Summary We are seeking a reliable and customer-focused Tier 1 Help Desk Analyst to provide phone-based technical support to end users. This role is ideal for someone with strong communication ...

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Internship Help Desk Analyst information

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$14

$24

$35

How much do internship help desk analyst jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for internship help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Help Desk Analyst, and why are they important?

To thrive as an Internship Help Desk Analyst, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often gained through IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk) and remote desktop tools is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills and qualities are vital for delivering timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What does an Internship Help Desk Analyst do?

An Internship Help Desk Analyst assists users by providing technical support and troubleshooting issues with hardware, software, or network systems. They typically respond to support tickets, answer calls or emails, and follow established procedures to resolve common problems or escalate more complex issues to senior staff. Interns in this role gain hands-on experience in IT support, improve their problem-solving skills, and learn how to communicate technical information effectively to non-technical users.

What are some common challenges faced by Internship Help Desk Analysts, and how can they be addressed?

Internship Help Desk Analysts often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical understanding. To address these challenges, it’s important to develop strong organizational skills, actively seek guidance from more experienced team members, and make use of internal documentation and knowledge bases. Building strong communication skills and a willingness to learn will also help interns provide efficient support and grow within the IT support field.
What cities are hiring for Internship Help Desk Analyst jobs? Cities with the most Internship Help Desk Analyst job openings:
What are the most commonly searched types of Help Desk Analyst jobs? The most popular types of Help Desk Analyst jobs are:
What states have the most Internship Help Desk Analyst jobs? States with the most job openings for Internship Help Desk Analyst jobs include:
Help Desk Analyst

$21 - $28.75/hr

Full-time

Posted 11 days ago


Job description

Job Summary:
Pyramid Consulting, Inc. is seeking a Help Desk Analyst for a contract position with long-term potential. The role involves providing first-level technical support to end users, troubleshooting various technical issues, and delivering exceptional customer service.
Responsibilities:
• Provide first-level technical support to end users via phone
• Handle approximately 30-40 inbound support calls per day
• Troubleshoot and resolve: Login and password issues, Email and Microsoft Office 365 issues, Software-related problems, Mobile device support requests, General technical support inquiries
• Guide users through step-by-step troubleshooting and issue resolution
• Document support activities and escalate complex issues when necessary
• Deliver exceptional customer service while meeting response and resolution expectations
Qualifications:
Required:
• 2 years of Help Desk or IT Technical Support experience
• Experience troubleshooting: Microsoft Office 365, Email issues, Login and authentication issues
• Microsoft Office 365 Suite and iOS support
• Strong technical troubleshooting and problem-solving skills
• Excellent verbal communication and customer service skills
• User account and login troubleshooting
• Basic desktop support
• High School Diploma or GED
Company:
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets. Founded in 1996, the company is headquartered in Alpharetta, USA, with a team of 5001-10000 employees. The company is currently Late Stage.