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Internship Help Desk Analyst Jobs (NOW HIRING)

Tstc

$20 - $27.25/hr

The role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for tickets and / or work orders from creation to resolution. The Help Desk Analyst will manage multiple ...

MDW Associates

Help Desk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

The Help Desk Analyst will serve as a front-line support resource for users navigating modernized enterprise applications and system transitions. The ideal candidate will combine strong customer ...

MDW Associates

Help Desk Analyst

Huntsville, AL

$20.50 - $28.25/hr

The Help Desk Analyst will serve as a front-line support resource for users navigating modernized enterprise applications and system transitions. The ideal candidate will combine strong customer ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst HDA2 A4 SC3 Location: Harrisburg PA Duration: Long Term Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...

MDW Associates

Help Desk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

The Help Desk Analyst will serve as a front-line support resource for users navigating modernized enterprise applications and system transitions. The ideal candidate will combine strong customer ...

HARRIS & HARRIS LTD

Help Desk Analyst

Coppell, TX · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...

Inteliblue

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...

CACI International, Inc.

Help Desk Analyst

Alexandria, VA · On-site

$86K - $181K/yr

Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel:

No Limit Technology

Help Desk Analyst

Miami, FL

$30/hr

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

G3 Recruiting Group

Be Seen First

Help Desk Analyst

Kernersville, NC · On-site

$35 - $40/hr

We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software

G3 Recruiting Group

Be Seen First

Help Desk Analyst

Kernersville, NC · On-site

$35 - $40/hr

We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software

Beacon Health System

Help Desk Analyst

Granger, IN · On-site

$18.50 - $25/hr

Helps to improve Help Desk operations by: * Improving the information included in the 'scripts' used by the Help Desk Analysts. Also, reviewing and editing the problem resolution text.

Robert Half

Help Desk Analyst

Syracuse, NY · On-site

$20 - $22/hr

We are looking for a Help Desk Analyst to provide front-line technical support for end users in Syracuse, New York. This Contract position is ideal for someone with at least 1 year of experience ...

Alpha Baking Co., Inc.

Help Desk Analyst

Chicago, IL · On-site

$20.25 - $27.50/hr

As a Help Desk Analyst, you will be responsible for providing technical assistance and support to our internal employees and external clients. Your expertise in troubleshooting, problem-solving, and ...

ComResource

Help Desk Analyst

Columbus, OH

$19.75 - $27/hr

ComResource is looking for a Help Desk Analyst. Responsibilities: * Provide support for computer applications, hardware, printers, and phone and voicemail systems. * Research and respond to user ...

Robert Half

Help Desk Analyst

Green, OH · On-site

$19.50 - $26.75/hr

We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues ...

Beacon Health System

Help Desk Analyst

Granger, IN

$18.50 - $25/hr

Helps to improve Help Desk operations by: * Improving the information included in the 'scripts' used by the Help Desk Analysts. Also, reviewing and editing the problem resolution text.

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Internship Help Desk Analyst information

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$14

$24

$35

How much do internship help desk analyst jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for internship help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Help Desk Analyst, and why are they important?

To thrive as an Internship Help Desk Analyst, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often gained through IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk) and remote desktop tools is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills and qualities are vital for delivering timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What does an Internship Help Desk Analyst do?

An Internship Help Desk Analyst assists users by providing technical support and troubleshooting issues with hardware, software, or network systems. They typically respond to support tickets, answer calls or emails, and follow established procedures to resolve common problems or escalate more complex issues to senior staff. Interns in this role gain hands-on experience in IT support, improve their problem-solving skills, and learn how to communicate technical information effectively to non-technical users.

What are some common challenges faced by Internship Help Desk Analysts, and how can they be addressed?

Internship Help Desk Analysts often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical understanding. To address these challenges, it’s important to develop strong organizational skills, actively seek guidance from more experienced team members, and make use of internal documentation and knowledge bases. Building strong communication skills and a willingness to learn will also help interns provide efficient support and grow within the IT support field.
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What are the most commonly searched types of Help Desk Analyst jobs? The most popular types of Help Desk Analyst jobs are:
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Internship Help Desk Analyst jobs near you
Help Desk Analyst

Help Desk Analyst

Tstc

On-site

$20 - $27.25/hr

Full-time

Posted 6 days ago

Job description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

Job DescriptionThe role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for tickets and / or work orders from creation to resolution. The Help Desk Analyst will manage multiple priorities; follow through on open tickets to completion, and escalate problems as appropriate following Help Desk procedures.

Essential Functions

  • Respond promptly to telephone calls and emails send to the Help Desk
  • Open and/or close work orders (via Help Desk Software) on each call received
  • Guide end-users through troubleshooting procedures to restore services
  • Escalate problems and requests as necessary to ensure a positive resolution
  • Diagnose and troubleshoot problems with PCs, software, communications devices, servers and network connections as required
  • Coordinate with supporting teams to ensure proper hand-off, escalation, and closure of Helpdesk tickets
  • Conduct installation, upgrade and overall maintenance of PC desktop systems, software and
  • peripherals.
  • Demonstrate an increasing level of proficiency in hardware, software, networking and other technologies supported by TSTC.

Education/Experience/Knowledge/Skills

  • Associates Degree in Technical field
  • 1-2 years desktop and network troubleshooting experience across multiple vendor platforms, various printers, PDA's and IP Phones
  • 1-2 years experience installing and troubleshooting Microsoft Windows XP/Vista/7 and Office 2003/7/10, Anti-Virus software and Malware
  • 1-2 years experience in administering Microsoft Server 2003/2008 and Active Directory
  • Ability to work effectively without constant supervision and as a team player
  • Ability to define problems, collect data, establish facts and draw valid conclusions quickly
  • Ability to communicate effectively with co-workers and clients verbally and through written communication
  • Excellent time management skills
  • Ability to multi-task many requests in an organized and timely manner
  • Must be able to balance and prioritize requests from multiple people
  • CompTIA, A+, Network+, or ITIL Foundations a plus
  • May need to work evening or weekend hours for server maintenance or break/fix repairs.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.


Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.


Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.

TSTC Robotics logo

About TSTC Robotics

Sourced by ZipRecruiter

Industry

Colleges, universities, and professional schools

Company size

11 - 50 Employees

Headquarters location

Waco, TX, US

Year founded

1991

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