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Internship Capital One Customer Service Jobs in Puerto Rico

Telemedik

PR · On-site

$12.50 - $15.75/hr

Minimum of 1 year of Customer Service experience . * High School Diploma required (college coursework preferred). * Proficiency in computer applications and Microsoft Office. * Excellent verbal ...

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance ... or 1-787-814-0087. 3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you ...

FITS LLC

Project Manager - Capital Projects

Gurabo, PR · On-site

Experience in: * At least eight(8) years of experience managing capital projects within the ... In other words, being a customer service pro is one your (many) talents. Being the Piece means you ...

FITS LLC

Project Manager - Capital Projects

Gurabo, PR · On-site

$90 - $130/hr

Experience in: * At least eight(8) years of experience managing capital projects within the ... In other words, being a customer service pro is one your (many) talents. Being the Piece means you ...

Inteldot

Capital Projects Director

Gurabo, PR · On-site

$120 - $150/hr

This is a great opportunity for one of our leading clients in Puerto Rico. Employment type ... Management Services acts as the Single Point of Contact (SPOC) for client engagement and is ...

FITS LLC

PR · On-site

For Project Management services supporting Capital Projects within pharmaceutical manufacturing ... Experience managing or supporting capital projects valued under $1.0 MM. * Bilingual (English ...

Enterprise Holdings

PR · On-site

$12/hr

From day one as a paid intern with Enterprise, you'll learn what it takes to run a successful ... customers, develop marketing strategies and build relationships with customers and coworkers.

Enterprise Holdings

PR

$12/hr

From day one as a paid intern with Enterprise, you'll learn what it takes to run a successful ... customers, develop marketing strategies and build relationships with customers and coworkers.

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Internship Capital One Customer Service information

What is an internship Capital One Customer Service?

An Internship Capital One Customer Service position is a temporary role designed for students or recent graduates to gain hands-on experience in customer support at Capital One. Interns assist customers with banking inquiries, resolve account issues, and learn about financial products and services. This internship helps participants develop communication, problem-solving, and teamwork skills in a professional setting. It also provides insight into the operations of a major financial institution, which can be valuable for future career opportunities.

What are the typical responsibilities of an intern in the Capital One Customer Service team?

As a Capital One Customer Service intern, you can expect to assist with handling customer inquiries, resolving account issues, and supporting the team in delivering a positive customer experience. Interns often help with call documentation, learn to use customer relationship management (CRM) tools, and may participate in team meetings or training sessions. You'll likely collaborate with experienced agents and learn best practices for communication, problem-solving, and compliance. This hands-on exposure helps interns develop valuable skills for a career in customer service or financial services.

What are the key skills and qualifications needed to thrive as an internship Capital One Customer Service representative?

To thrive as an Internship Capital One Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, with a high school diploma or current undergraduate enrollment typically required. Familiarity with customer relationship management (CRM) systems and basic office software is beneficial, and on-the-job training is often provided. Empathy, patience, and adaptability are crucial soft skills for effectively assisting diverse customers and managing challenging situations. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and representing the company's brand positively.

What are popular job titles related to Internship Capital One Customer Service jobs in Puerto Rico?

For Internship Capital One Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Internship Capital One Customer Service jobs in Puerto Rico look for?

The top searched job categories for Internship Capital One Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Internship Capital One Customer Service jobs?

Cities in Puerto Rico with the most Internship Capital One Customer Service job openings:

Internship Capital One Customer Service jobs near you

Bilingual Customer Service Representative

Telemedik

PR • On-site

$12.50 - $15.75/hr

Temporary

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Join Our Team as a Healthcare Customer Service Representative!

Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join our team as Healthcare Customer Service Representatives, playing a key role in providing an outstanding experience for our members and clients.

In this position, you will serve as the first point of contact, providing telephone assistance, resolving customer needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.

This role also offers opportunities to support clients in the United States, allowing you to expand your professional experience in a dynamic, international environment.

Key Responsibilities
  • Answer inbound calls from members and provide clear information about their health plans.
  • Guide and educate members regarding coverage, benefits, and promotions (non-clinical topics).
  • Accurately document customer inquiries, interactions, and actions taken while ensuring compliance.
  • Escalate unresolved issues or complaints to supervisors or the appropriate departments.
  • Participate in outbound interview campaigns, Contact Center projects, and training programs.
  • Maintain confidentiality of member information and comply with HIPAA regulations and internal company policies.
Qualifications
  • Minimum of 1 year of Customer Service experience.
  • High School Diploma required (college coursework preferred).
  • Proficiency in computer applications and Microsoft Office.
  • Excellent verbal, written, and reading communication skills.
  • Bilingual (English and Spanish).
  • Strong customer service orientation, empathy, and a proactive attitude.
  • Availability to work rotating 8-hour shifts in a 24/7 operation, including weekends and holidays. Shift differential pay is provided when applicable.
Benefits
  • Specialized training in customer service, healthcare topics, and regulatory compliance.
  • 24/7 Telemedicine service.
  • Free employee health and wellness programs.
  • Career growth and professional development opportunities.
  • Paid time off.
  • Retirement plan.
  • The opportunity to make a positive impact on the health and well-being of the community.

Location: On-site in Guaynabo or Mayagüez, Puerto Rico | Hybrid (based on position availability)
Employment Type: Full-time | Temporary

We are an Equal Employment Opportunity (EEO) employer.