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Internship Application Production Support Jobs (NOW HIRING)

rxbenefits

Production Support Analyst

Birmingham, AL

The Production Support Analyst acts as a liaison between the Application Development team and users, documenting and reporting issues that cannot be resolved to the Application Development team and ...

BravoTech

Application Support Analyst

Irving, TX · On-site

The Analyst will be a key production resource supporting BY WMS system. This position is responsible for providing the highest quality application production support to business partners. The primary ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Analyst will be a key production resource supporting BY WMS system. This position is responsible for providing the highest quality application production support to business partners. The primary ...

Chinburg

General Internship Application

Newmarket, NH · On-site

$15 - $19.25/hr

Salary: Even when we dont have an active opening that aligns with your experience, were always happy to meet great people. Submit your resume to be considered for future opportunities as they arise!

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Internship Application Production Support information

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How much do internship application production support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for internship application production support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Internship Application Production Support vs Internship Application Analyst?

AspectInternship Application Production SupportInternship Application Analyst
Primary FocusMaintaining and supporting application production environmentsAnalyzing application data and improving processes
ResponsibilitiesIssue resolution, system monitoring, troubleshootingData analysis, reporting, process optimization
Skills RequiredTechnical troubleshooting, basic scripting, system knowledgeData analysis, communication, problem-solving
Work EnvironmentSupport teams, IT operationsBusiness analysis, project teams

Internship Application Production Support focuses on maintaining and troubleshooting production systems, ensuring smooth operation. In contrast, Internship Application Analyst emphasizes analyzing application data and recommending improvements. Both roles require technical or analytical skills but serve different aspects of application management within the industry.

What is an Internship Application Production Support role?

An Internship Application Production Support role involves assisting in the maintenance, operation, and troubleshooting of software applications or systems within a company. Interns in this position work with IT teams to monitor applications, resolve technical issues, and ensure smooth functioning of production environments. This role provides valuable hands-on experience with real-world problem-solving, incident management, and communication with stakeholders. It is ideal for students interested in technology, software engineering, or IT support, who want to gain exposure to enterprise-level systems and workflows.

What are the key skills and qualifications needed to thrive as an Internship Application Production Support, and why are they important?

To excel as an Internship Application Production Support, you need a basic understanding of software development, troubleshooting, and IT operations, often supported by coursework in computer science or related fields. Familiarity with ticketing systems, monitoring tools, and basic scripting languages like Python or SQL is typically expected. Strong analytical thinking, effective communication, and a proactive approach to problem-solving help interns stand out. These skills ensure efficient resolution of technical issues, smooth system operations, and valuable collaboration with development and support teams.

What are the typical responsibilities for an intern in Application Production Support, and how do they contribute to the team's success?

As an intern in Application Production Support, your primary responsibilities often include monitoring application performance, investigating and resolving basic incidents, and assisting with routine system maintenance. You’ll frequently collaborate with senior support analysts, developers, and operations teams to address user-reported issues and help ensure application stability. This role provides hands-on experience with troubleshooting, root cause analysis, and documentation, all of which are essential for smooth daily operations. Your contributions help minimize downtime and maintain high service quality, making you a valuable part of the technology support team.
What cities are hiring for Internship Application Production Support jobs? Cities with the most Internship Application Production Support job openings:
What are the most commonly searched types of Application Production Support jobs? The most popular types of Application Production Support jobs are:
What states have the most Internship Application Production Support jobs? States with the most job openings for Internship Application Production Support jobs include:
Internship Application Production Support jobs near you
Production Support Analyst

Production Support Analyst

rxbenefits

Birmingham, AL

Other

Posted 16 days ago

Job description

Production Support Analyst:


Job Description:
The Production Support Analyst is responsible for supporting users of RxBenefits software applications. He/She has an excellent understanding of the business, its operational processes, and the software that supports the processes. This individual works closely with end users to understand the issues they encounter, resolving where possible. The Production Support Analyst acts as a liaison between the Application Development team and users, documenting and reporting issues that cannot be resolved to the Application Development team and updating users on the status of enhancements or corrections assigned to the Application Development team.

Primary Duties & Responsibilities:

  • Support end users in answering application questions and validation of application functionality within established SLA timelines
  • Monitor applications to ensure business processes are running as expected and are performant, and resolve or escalate observed issues
  • Document issues requiring Application Development assistance, with detailed reproduction steps, and escalate to App Development
  • Work with manager and Availability and Change Control Manager to keep users updated during system outages or when there are issues impacting critical business processes
  • Attend show and tell meetings for applications being supported to remain up to date on new features and enhancements

Required Skills/Experience:

  • Bachelor's Degree in Computer Science, MIS, Business or equivalent experience
  • 2-4 years related Application Production Support experience
  • 1-3 years customer/user-facing experience
  • Strong skill in configuring and supporting software applications
  • Strong skill in writing complex SQL queries
  • Experience working with Application Development teams to escalate issues found in production
  • Ability to establish solid working relationships with people across all functional areas of the organization
  • Ability to adjust to competing or shifting priorities as needed
  • Excellent interpersonal skills in areas of collaboration and facilitation
  • Able to work independently or as part of a team
  • Experience in healthcare/benefit management is a strong plus
  • Experience with Salesforce and/or BI tools such as Qlik is a strong plus
  • Experience with JIRA software is a plus



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