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Internship Application Production Support Jobs in Georgia

Frazier & Deeter

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation. * 3+ years of relevant experience in application support, production ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation. * 3+ years of relevant experience in application support, production ...

Global-e

Application Support Engineer

Atlanta, GA · On-site +1

Understanding of application support methodologies and incident management processes ... Familiarity with debugging tools, log analysis, and production support * Strong analytical and ...

Global-E

Application Support Engineer

Atlanta, GA · On-site

Understanding of application support methodologies and incident management processes ... Familiarity with debugging tools, log analysis, and production support * Strong analytical and ...

Masterapp Labs

Senior Azure Cloud Engineer

Milton, GA · On-site

$53 - $70.75/hr

Application Production Support * .NET Application Support * Java Application Support * AKS/Kubernetes * DevOps & CI/CD * Cloud Monitoring & Observability * Incident & Problem Management * Team ...

New

Masterapp Labs

Be Seen First

Senior Azure Cloud Applications & Infrastructure Lead

Alpharetta, GA · On-site

$50 - $55/hr

Application Production Support * .NET Application Support * Java Application Support * AKS/Kubernetes * DevOps & CI/CD * Cloud Monitoring & Observability * Incident & Problem Management * Team ...

New

Masterapp Labs

Be Seen First

Senior Azure Cloud Applications & Infrastructure Lead

Alpharetta, GA · On-site

$50 - $55/hr

Application Production Support * .NET Application Support * Java Application Support * AKS/Kubernetes * DevOps & CI/CD * Cloud Monitoring & Observability * Incident & Problem Management * Team ...

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Internship Application Production Support information

What is the difference between Internship Application Production Support vs Internship Application Analyst?

AspectInternship Application Production SupportInternship Application Analyst
Primary FocusMaintaining and supporting application production environmentsAnalyzing application data and improving processes
ResponsibilitiesIssue resolution, system monitoring, troubleshootingData analysis, reporting, process optimization
Skills RequiredTechnical troubleshooting, basic scripting, system knowledgeData analysis, communication, problem-solving
Work EnvironmentSupport teams, IT operationsBusiness analysis, project teams

Internship Application Production Support focuses on maintaining and troubleshooting production systems, ensuring smooth operation. In contrast, Internship Application Analyst emphasizes analyzing application data and recommending improvements. Both roles require technical or analytical skills but serve different aspects of application management within the industry.

What is an internship application production support?

An Internship Application Production Support role involves assisting in the maintenance, operation, and troubleshooting of software applications or systems within a company. Interns in this position work with IT teams to monitor applications, resolve technical issues, and ensure smooth functioning of production environments. This role provides valuable hands-on experience with real-world problem-solving, incident management, and communication with stakeholders. It is ideal for students interested in technology, software engineering, or IT support, who want to gain exposure to enterprise-level systems and workflows.

What are the key skills and qualifications needed to thrive as an internship application production support?

To excel as an Internship Application Production Support, you need a basic understanding of software development, troubleshooting, and IT operations, often supported by coursework in computer science or related fields. Familiarity with ticketing systems, monitoring tools, and basic scripting languages like Python or SQL is typically expected. Strong analytical thinking, effective communication, and a proactive approach to problem-solving help interns stand out. These skills ensure efficient resolution of technical issues, smooth system operations, and valuable collaboration with development and support teams.

What does an internship application production support do?

An internship application production support role involves monitoring and maintaining the deployment, functionality, and performance of application systems. It includes troubleshooting issues, ensuring system stability, and supporting software updates, often using tools like ticketing systems and monitoring software. The position requires technical skills, attention to detail, and the ability to work in a team environment.

What are the typical responsibilities of an internship application production support?

As an intern in Application Production Support, your primary responsibilities often include monitoring application performance, investigating and resolving basic incidents, and assisting with routine system maintenance. You’ll frequently collaborate with senior support analysts, developers, and operations teams to address user-reported issues and help ensure application stability. This role provides hands-on experience with troubleshooting, root cause analysis, and documentation, all of which are essential for smooth daily operations. Your contributions help minimize downtime and maintain high service quality, making you a valuable part of the technology support team.
Internship Application Production Support jobs near you

Production Support (Devops Engineer)

Empower Professionals

Atlanta, GA • On-site

$40.50 - $52.75/hr

Other

Posted 9 days ago

Job description

Role- Production Support Technical Lead

Location- Atlanta, GA. (Remote)

Job Description-

  • 8+ Years Domain: Healthcare (Preferred)
  • We are seeking an experienced Production Support Technical Lead to lead application support operations, manage critical incidents, ensure system stability, and drive continuous service improvements.
  • The ideal candidate should possess strong technical expertise, leadership capabilities, and experience supporting enterprise applications in a fast-paced production environment. Key Responsibilities Lead the production support team and serve as the primary point of contact for critical production issues.
  • Monitor application health, troubleshoot incidents, and ensure timely resolution within SLA commitments. Perform root cause analysis (RCA) and implement preventive measures to minimize recurring issues. Coordinate with development, infrastructure, database, and business teams for incident resolution and change management.
  • Manage incident, problem, and release management processes following ITIL best practices.
  • Review logs, system alerts, and performance metrics to proactively identify and address potential issues.
  • Support application deployments, patches, and production releases. Ensure high availability, reliability, and performance of business-critical applications.
  • Prepare operational reports, dashboards, and leadership updates on incident trends and system performance.
  • Mentor support engineers and drive continuous process improvements and automation initiatives. Required Skills Strong experience in Application Production Support and Incident Management. Hands-on experience with SQL queries, database troubleshooting, and performance analysis. Experience in Unix/Linux environments and shell scripting. Knowledge of monitoring and logging tools such as Splunk, Dynatrace, AppDynamics, ELK, Grafana, or similar. Experience with ticketing tools such as ServiceNow, Jira, or Remedy. Strong understanding of ITIL processes, SLA management, and change management. Excellent troubleshooting, problem-solving, and stakeholder management skills.

Preferred Qualifications-

  • Experience in Healthcare domain applications.
  • Exposure to cloud platforms (Azure, AWS, or Google Cloud Platform).
  • ITIL Foundation Certification or equivalent. Experience in automation and scripting for operational efficiency.
  • Key Competencies Technical Leadership Production Incident Management Root Cause Analysis (RCA) Stakeholder Management Service Delivery Excellence Team Mentoring and Coaching Problem Solving and Decision Making.

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