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Internship Application Production Support Jobs in Georgia

RemX

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Technical Lead (Application & Production Support)

Alpharetta, GA · On-site

$100K - $115K/yr

Proven experience in Application Support, Production Support, Technical Operations, or a similar enterprise support environment. * Experience leading, mentoring, or managing technical support teams.

Spark Tek Inc

Production Support Engineer

Kennesaw, GA · On-site

$38.75 - $50.50/hr

Spark Tek Inc is seeking a Production Support Engineer to monitor production servers and manage ... The role involves writing scripts and queries for databases, debugging application issues, and ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation. * 3+ years of relevant experience in application support, production ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation. * 3+ years of relevant experience in application support, production ...

Credigy

Production Support Engineer

Norcross, GA · On-site

$39.50 - $51.25/hr

... application support, or a related technical role. * Strong working knowledge of SQL, preferably MS ... production failures. * Hands-on experience supporting or developing with ETL/data integration ...

Credigy

Production Support Engineer

Norcross, GA

$39.50 - $51.25/hr

... application support, or a related technical role. * Strong working knowledge of SQL, preferably MS ... production failures. * Hands-on experience supporting or developing with ETL/data integration ...

Oscar Health

CGA Production Support Specialist

Atlanta, GA · On-site

$43K - $57K/yr

We're hiring a CGA Production Support Specialist to join our Complaints Grievances and Appeals Team ... Any Oscar applicant who requires reasonable accommodations during the application process should ...

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Internship Application Production Support information

What is an internship application production support?

An Internship Application Production Support role involves assisting in the maintenance, operation, and troubleshooting of software applications or systems within a company. Interns in this position work with IT teams to monitor applications, resolve technical issues, and ensure smooth functioning of production environments. This role provides valuable hands-on experience with real-world problem-solving, incident management, and communication with stakeholders. It is ideal for students interested in technology, software engineering, or IT support, who want to gain exposure to enterprise-level systems and workflows.

What are the typical responsibilities of an internship application production support?

As an intern in Application Production Support, your primary responsibilities often include monitoring application performance, investigating and resolving basic incidents, and assisting with routine system maintenance. You’ll frequently collaborate with senior support analysts, developers, and operations teams to address user-reported issues and help ensure application stability. This role provides hands-on experience with troubleshooting, root cause analysis, and documentation, all of which are essential for smooth daily operations. Your contributions help minimize downtime and maintain high service quality, making you a valuable part of the technology support team.

What are the key skills and qualifications needed to thrive as an internship application production support?

To excel as an Internship Application Production Support, you need a basic understanding of software development, troubleshooting, and IT operations, often supported by coursework in computer science or related fields. Familiarity with ticketing systems, monitoring tools, and basic scripting languages like Python or SQL is typically expected. Strong analytical thinking, effective communication, and a proactive approach to problem-solving help interns stand out. These skills ensure efficient resolution of technical issues, smooth system operations, and valuable collaboration with development and support teams.

What is the difference between Internship Application Production Support vs Internship Application Analyst?

AspectInternship Application Production SupportInternship Application Analyst
Primary FocusMaintaining and supporting application production environmentsAnalyzing application data and improving processes
ResponsibilitiesIssue resolution, system monitoring, troubleshootingData analysis, reporting, process optimization
Skills RequiredTechnical troubleshooting, basic scripting, system knowledgeData analysis, communication, problem-solving
Work EnvironmentSupport teams, IT operationsBusiness analysis, project teams

Internship Application Production Support focuses on maintaining and troubleshooting production systems, ensuring smooth operation. In contrast, Internship Application Analyst emphasizes analyzing application data and recommending improvements. Both roles require technical or analytical skills but serve different aspects of application management within the industry.

What does an internship application production support do?

An internship application production support role involves monitoring and maintaining the deployment, performance, and stability of application systems. It includes troubleshooting issues, coordinating with development teams, and ensuring smooth operation during the internship period, often using tools like monitoring software and ticketing systems.
Internship Application Production Support jobs near you

Technical Lead (Application & Production Support)

RemX

Alpharetta, GA • On-site

$100K - $115K/yr

Full-time

Medical, Dental, Vision

Posted 16 days ago

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Job description

Contract-to-Hire Alpharetta, GA (Preferred) | Remote Considered for Exceptional Candidates


We are seeking an experienced Technical Lead to join our team in a hands-on leadership role supporting mission-critical applications and production environments. This position is ideal for a technical professional who thrives in fast-paced environments, enjoys solving complex production issues, and has experience leading support teams through high-priority incidents.


This is a contract-to-hire opportunity with the potential for long-term growth based on performance and business needs.


What You'll Do

  • Lead daily production support operations for enterprise applications.
  • Monitor production environments and manage scheduled process automation activities.
  • Coordinate and lead response efforts during critical production incidents, including Priority 1 (P1) events.
  • Facilitate incident bridge calls and communicate effectively with technical teams, leadership, and business stakeholders.
  • Lead daily scrum and support transition meetings between U.S. and offshore teams, ensuring seamless knowledge transfer.
  • Develop and execute complex SQL queries for monitoring, reporting, troubleshooting, and analysis.
  • Perform root cause analysis and drive issue resolution efforts.
  • Support change management and release activities across multiple environments.
  • Test, document, and validate environment changes and operational processes.
  • Mentor team members and provide technical leadership across support functions.
  • Participate in after-hours support and escalation activities when required.


What We're Looking For

Required Qualifications

  • Proven experience in Application Support, Production Support, Technical Operations, or a similar enterprise support environment.
  • Experience leading, mentoring, or managing technical support teams.
  • Advanced SQL skills with the ability to write and troubleshoot complex queries.
  • Strong troubleshooting and root cause analysis capabilities.
  • Experience managing and resolving high-severity production incidents.
  • Familiarity with ITIL best practices and service management processes.
  • Experience with Change Management and Release Management.
  • Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
  • Ability to work effectively under pressure and prioritize competing demands.


Preferred Qualifications

  • Experience supporting payment processing, financial services, fintech, or other high-transaction environments.
  • Experience working with distributed global teams, including offshore support organizations.
  • Agile and Scrum experience.
  • Familiarity with tools such as ServiceNow, Jira, or similar ticketing platforms.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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