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Internship Amazon Connect Jobs (NOW HIRING)

Amazon Category Specialist

Irvine, CA · On-site

$70K - $100K/yr

... connect users worldwide with the wonders of technology. Embracing professionalism, innovation ... Prior internship or project experience in eCommerce, digital marketing, or merchandising. * Strong ...

Amazon Category Specialist

Irvine, CA · On-site

$70K - $100K/yr

... connect users worldwide with the wonders of technology. Embracing professionalism, innovation ... Prior internship or project experience in eCommerce, digital marketing, or merchandising. * Strong ...

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Internship Amazon Connect information

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How much do internship amazon connect jobs pay per hour?

As of May 29, 2026, the average hourly pay for internship amazon connect in the United States is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Amazon Connect Intern, and why are they important?

To thrive as an Amazon Connect Intern, you generally need a background in computer science or related fields, with foundational skills in cloud computing, programming, and customer engagement solutions. Familiarity with AWS services, particularly Amazon Connect, and experience using tools like Lambda, S3, and relevant APIs is highly valuable. Strong analytical thinking, effective communication, and the ability to learn quickly are standout soft skills in this position. These skills and qualities are crucial for developing, optimizing, and supporting cloud-based contact center solutions in a dynamic, team-driven environment.

What types of projects do interns typically work on during an Amazon Connect internship?

During an Amazon Connect internship, interns often work on real-world projects that may involve building and improving cloud-based contact center solutions, developing automation tools, or optimizing customer experience workflows. Projects frequently require collaboration with software engineers, product managers, and UX designers. Interns are encouraged to take ownership of their work, present findings to stakeholders, and contribute to team meetings. This hands-on experience not only helps build technical skills but also provides valuable insight into how large-scale cloud services operate at Amazon.

What is an Internship in Amazon Connect?

An Internship in Amazon Connect typically involves working with Amazon Web Services (AWS) on projects related to Amazon Connect, which is a cloud-based contact center service. Interns may assist with designing, implementing, or supporting solutions using Amazon Connect, gaining hands-on experience in cloud technologies and customer service systems. This internship offers exposure to AWS tools, real-world problem-solving, and collaboration with experienced engineers and business teams. It's an excellent opportunity for students or recent graduates interested in cloud computing, software development, or customer experience technologies.

What is the difference between Internship Amazon Connect vs Customer Service Representative?

AspectInternship Amazon ConnectCustomer Service Representative
Required CredentialsBasic technical skills, high school diploma or equivalentHigh school diploma or equivalent, communication skills
Work EnvironmentRemote or office-based, call center or cloud platformCall center, office, or remote
Industry UsageCustomer support, cloud services, tech companiesCustomer support across various industries
Search & Comparison IntentEntry-level tech support, cloud platform internshipCustomer service roles, support jobs

Internship Amazon Connect typically focuses on gaining technical skills in cloud-based contact center solutions, often involving training on Amazon Connect platform. Customer Service Representatives handle customer inquiries, providing support via phone, chat, or email. While both roles involve customer interaction, internships are more educational and skill-building, whereas customer service roles are ongoing employment positions.

More about Internship Amazon Connect jobs
What cities are hiring for Internship Amazon Connect jobs? Cities with the most Internship Amazon Connect job openings:
What are the most commonly searched types of Amazon Connect jobs? The most popular types of Amazon Connect jobs are:
What states have the most Internship Amazon Connect jobs? States with the most job openings for Internship Amazon Connect jobs include:
What job categories do people searching Internship Amazon Connect jobs look for? The top searched job categories for Internship Amazon Connect jobs are:
Infographic showing various Internship Amazon Connect job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 23% Physical, 3% Hybrid, and 74% Remote job distribution, with an average salary of $52,867 per year, or $25.4 per hour.
Sr. Software Dev Engineer, Software Defined Network Control Plane, Amazon LEO

Sr. Software Dev Engineer, Software Defined Network Control Plane, Amazon LEO

Amazon

Redmond, WA • On-site

$137.20K - $180.90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,784 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.
Key job responsibilities
Have you wanted an opportunity to develop the core wireless and networking for an advanced global telecom service spanning both space and terrestrial networks? Have you wondered what it takes to solve a multi-dimentional routing problem at global scale? Amazon LEO's SDN team will design, implement and operate LEO's network control plane. This service will enable a high throughput telecom service using a system of LEO satellites, customer terminals, gateways, cloud services, and terrestrial network infrastructure that connect into public and private networks. For this role, you will:
- Take responsibility for designing and delivering a modern, flexible, scalable, high throughput, low latency network architecture
- Implement Routing and Forwarding, Traffic Engineering, and SDN technologies to deliver the best-in-class broadband network services for our customers
- Implement highly-available software that will drive networking control plane operation on physical and remote nodes
- Define and automate processes used for software development, implementation, testing, and maintenance
- Provide operational excellence for control plane services, to including enabling tools and definition/refinement of operational processes
- Developing routing control plane software for network nodes in C and Rust
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
A day in the life
This is an opportunity to be at the heart of the design, building and operation of a massive satellite constellation and terrestrial network. We interact with the satellite ground control services, the customer engagement systems and monitoring services to constantly fine-tune our network and deliver a high quality service to our customers. You will be responsible to build the best network for our customers.
About the team
The SDN Control Plane team is building the brain driving the LEO Network. Innovation is in our DNA and we tackle the problems presented by a dynamic network at global scale. It is our responsibility to ensure that the network works and our customer has a one-of-a-kind experience using our service.
Our team will design, implement and operate the control plane that provides a high throughput telecom service comprised of Low Earth Orbit satellites, customer terminals, gateways, Cloud services and terrestrial network infrastructure that connects into public and private networks.
BASIC QUALIFICATIONS
- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
PREFERRED QUALIFICATIONS
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 168,100.00 - 227,400.00 USD annually

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US