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Internship Amazon Connect Jobs (NOW HIRING)

Amazon Connect Architect

$64.50 - $85/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

Amazon Connect Architect

Canada, KY · Remote

$54 - $71.25/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

$54 - $71.25/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

Amazon Connect Architect

Canada, KY · Remote

$54 - $71.25/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

$54 - $71.25/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

Amazon Connect Architect

$64.50 - $85/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

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Internship Amazon Connect information

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How much do internship amazon connect jobs pay per hour?

As of May 29, 2026, the average hourly pay for internship amazon connect in the United States is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Amazon Connect Intern, and why are they important?

To thrive as an Amazon Connect Intern, you generally need a background in computer science or related fields, with foundational skills in cloud computing, programming, and customer engagement solutions. Familiarity with AWS services, particularly Amazon Connect, and experience using tools like Lambda, S3, and relevant APIs is highly valuable. Strong analytical thinking, effective communication, and the ability to learn quickly are standout soft skills in this position. These skills and qualities are crucial for developing, optimizing, and supporting cloud-based contact center solutions in a dynamic, team-driven environment.

What types of projects do interns typically work on during an Amazon Connect internship?

During an Amazon Connect internship, interns often work on real-world projects that may involve building and improving cloud-based contact center solutions, developing automation tools, or optimizing customer experience workflows. Projects frequently require collaboration with software engineers, product managers, and UX designers. Interns are encouraged to take ownership of their work, present findings to stakeholders, and contribute to team meetings. This hands-on experience not only helps build technical skills but also provides valuable insight into how large-scale cloud services operate at Amazon.

What is an Internship in Amazon Connect?

An Internship in Amazon Connect typically involves working with Amazon Web Services (AWS) on projects related to Amazon Connect, which is a cloud-based contact center service. Interns may assist with designing, implementing, or supporting solutions using Amazon Connect, gaining hands-on experience in cloud technologies and customer service systems. This internship offers exposure to AWS tools, real-world problem-solving, and collaboration with experienced engineers and business teams. It's an excellent opportunity for students or recent graduates interested in cloud computing, software development, or customer experience technologies.

What is the difference between Internship Amazon Connect vs Customer Service Representative?

AspectInternship Amazon ConnectCustomer Service Representative
Required CredentialsBasic technical skills, high school diploma or equivalentHigh school diploma or equivalent, communication skills
Work EnvironmentRemote or office-based, call center or cloud platformCall center, office, or remote
Industry UsageCustomer support, cloud services, tech companiesCustomer support across various industries
Search & Comparison IntentEntry-level tech support, cloud platform internshipCustomer service roles, support jobs

Internship Amazon Connect typically focuses on gaining technical skills in cloud-based contact center solutions, often involving training on Amazon Connect platform. Customer Service Representatives handle customer inquiries, providing support via phone, chat, or email. While both roles involve customer interaction, internships are more educational and skill-building, whereas customer service roles are ongoing employment positions.

More about Internship Amazon Connect jobs
What cities are hiring for Internship Amazon Connect jobs? Cities with the most Internship Amazon Connect job openings:
What are the most commonly searched types of Amazon Connect jobs? The most popular types of Amazon Connect jobs are:
What states have the most Internship Amazon Connect jobs? States with the most job openings for Internship Amazon Connect jobs include:
What job categories do people searching Internship Amazon Connect jobs look for? The top searched job categories for Internship Amazon Connect jobs are:
Infographic showing various Internship Amazon Connect job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 23% Physical, 3% Hybrid, and 74% Remote job distribution, with an average salary of $52,867 per year, or $25.4 per hour.
Software Development Engineer, Amazon Connect

Software Development Engineer, Amazon Connect

Amazon

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,784 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.
As a developer on our team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.
This team is a great fit for you if
- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
- You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
- You'd like to be directly responsible for solving real customer problems.
- You are a passionate learner and are motivated to take on new challenges.
- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.
Learn more about Amazon Connect here.
Media coverage on Amazon Connect can be found here, here and here
Power of Amazon Connect
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 158,100.00 - 213,800.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US