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Internet Specialist Jobs (NOW HIRING)

Stivers Automotive Group

Internet Specialist

Atlanta, GA · On-site

$60K - $100K/yr

Monitor and promptly respond to all internet leads received through the dealership website, third-party automotive portals, and digital marketing channels * Contact prospective customers via phone ...

Stivers Automotive Group

Internet Specialist

Atlanta, GA · On-site

$60K - $100K/yr

Monitor and promptly respond to all internet leads received through the dealership website, third-party automotive portals, and digital marketing channels * Contact prospective customers via phone ...

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$25.5K

$59.4K

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How much do internet specialist jobs pay per year?

As of Jul 26, 2026, the average yearly pay for internet specialist in the United States is $59,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What are some typical challenges an Internet Specialist faces when managing network performance?

Internet Specialists often encounter challenges such as identifying bandwidth bottlenecks, addressing connectivity issues, and ensuring network security against cyber threats. They must regularly monitor network traffic, troubleshoot outages, and implement updates without disrupting user access. Collaborating with IT support teams and communicating technical issues to non-technical staff is also a key part of the role, requiring both technical expertise and strong interpersonal skills.

What is an Internet Specialist?

An Internet Specialist is a professional who manages, troubleshoots, and optimizes internet-based systems and services, such as websites, networks, and online platforms. They may work on tasks like website maintenance, ensuring network security, optimizing online performance, and supporting users with internet-related technical issues. Internet Specialists often collaborate with web developers, IT teams, and digital marketers to ensure smooth and secure online operations for organizations.

What are the key skills and qualifications needed to thrive as an Internet Specialist, and why are they important?

To thrive as an Internet Specialist, you need a solid understanding of networking protocols, web technologies, and troubleshooting, often backed by a degree in IT or a related field. Familiarity with tools such as network analyzers, content management systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is highly valuable. Strong problem-solving, communication, and customer service skills help you address user issues effectively and collaborate with technical teams. These skills are crucial for ensuring seamless internet connectivity, maintaining system performance, and supporting organizational digital operations.
What states have the most Internet Specialist jobs? States with the most job openings for Internet Specialist jobs include:
What are popular job titles related to Internet Specialist jobs? For Internet Specialist jobs, the most frequently searched job titles are:
Internet Specialist jobs near you
Infographic showing various Internet Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 17% Part Time, 1% Temporary, and 11% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $59,408 per year, or $28.6 per hour.

Internet Specialist

Stivers Automotive Group

Atlanta, GA • On-site

$60K - $100K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary

This role serves as the first point of contact for online prospects, converting inbound digital leads into showroom appointments through professional communication, proactive follow-up, and consultative selling techniques. The ideal candidate combines exceptional phone and digital communication skills with a strong command of CRM technology to maximize lead conversion rates and support overall dealership sales objectives.


Key Responsibilities

Lead Management & Conversion

  • Monitor and promptly respond to all internet leads received through the dealership website, third-party automotive portals, and digital marketing channels
  • Contact prospective customers via phone, email, and text within established response-time benchmarks to maximize engagement
  • Qualify leads, identify customer needs, and schedule in-store appointments for the sales team
  • Follow up consistently with unconverted leads using structured multi-touch cadences to maximize pipeline conversion
  • Track all lead activity, contact attempts, and appointment outcomes accurately in the CRM system


Phone & Customer Communication

  • Deliver professional, enthusiastic, and consultative outbound and inbound calls in a high-volume environment
  • Communicate vehicle availability, pricing, promotions, and financing options clearly and persuasively
  • Overcome objections confidently while maintaining a customer-first approach
  • Represent the dealership brand professionally across all communication channels


CRM & Reporting

  • Maintain accurate and up-to-date customer records, lead statuses, and activity logs within the dealership CRM platform
  • Generate and review lead performance reports to identify trends, gaps, and improvement opportunities
  • Collaborate with the Sales Manager and marketing team to refine lead-handling processes and scripts
  • Ensure compliance with all data privacy and consumer contact regulations (e.g., TCPA, CAN-SPAM)


Required Qualifications

  • High school diploma or GED required; associate’s or bachelor’s degree preferred
  • Minimum 1–2 years of experience in a BDC, call center, automotive sales, or customer-facing sales role
  • Demonstrated excellence in telephone communication, including outbound cold calling and inbound lead handling
  • Proficiency with a dealership or enterprise CRM platform (e.g., VinSolutions, DealerSocket, Reynolds & Reynolds, Salesforce, or equivalent)
  • Strong written communication skills for professional email and text correspondence
  • Ability to multitask, prioritize, and perform in a fast-paced, metrics-driven environment
  • Self-motivated with a results-oriented mindset and a commitment to hitting appointment and conversion targets


Preferred Qualifications

  • Previous automotive dealership BDC or internet sales department experience
  • Familiarity with third-party lead sources such as Cars.com, CarGurus, AutoTrader, or TrueCar
  • Experience with digital marketing tools, chat platforms, or social media lead management
  • Knowledge of automotive financing, trade-in valuation, or vehicle inventory management
  • Bilingual communication skills (English/Spanish or other languages) are a plus


Core Competencies

Communication & Interpersonal Skills

Phone presence, active listening, persuasion, written communication

Technology Proficiency

CRM systems, email platforms, digital lead tools, basic reporting

Sales Drive & Accountability

Goal orientation, KPI ownership, resilience, follow-through

Organization & Time Management

Lead prioritization, schedule management, detail orientation


Work Environment & Schedule

  • On-site position within the dealership
  • Full-time schedule; may include evenings, weekends, and holidays based on dealership operating hours
  • High-volume phone and digital communication environment requiring extended periods of phone and computer use