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International Services information

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How much do international services jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for international services in the United States is $30.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $42.31 per hour, depending on experience, location, and employer.

What is the difference between International Services vs International Customer Support?

AspectInternational ServicesInternational Customer Support
Required CredentialsRelevant certifications in international trade, logistics, or language skillsCustomer service certifications, language proficiency
Work EnvironmentOffice settings, client meetings, logistics coordinationCall centers, online support, client communication
Employer & Industry UsageLogistics companies, trade organizations, multinational corporationsTelecoms, retail, tech companies with global customer bases
Common Search & ComparisonInternational Services vs International Customer Support

International Services typically involves managing international trade, logistics, and compliance, requiring specialized certifications and working in logistics or trade environments. In contrast, International Customer Support focuses on assisting global customers via communication channels, emphasizing customer service skills. Both roles serve international markets but differ in daily tasks, required credentials, and work settings.

What are the key skills and qualifications needed to thrive in International Services?

To thrive in International Services, you typically need strong cross-cultural communication skills, language proficiency, and a relevant degree in international relations, business, or a related field. Familiarity with global trade regulations, international logistics platforms, and certifications such as Certified International Trade Professional (CITP) are often important. Adaptability, problem-solving, and strong interpersonal skills help professionals navigate diverse environments and build effective global relationships. These competencies are crucial for managing complex international operations, ensuring compliance, and fostering successful cross-border collaborations.

What are some common challenges faced by professionals working in International Services roles and how can they be managed?

Professionals in International Services frequently encounter challenges such as navigating cultural differences, understanding varying regulatory environments, and coordinating across different time zones. Successfully managing these challenges often involves developing strong cross-cultural communication skills, staying updated on international compliance standards, and using collaborative tools to facilitate teamwork. Building strong relationships with colleagues and clients in different countries can also enhance effectiveness and minimize misunderstandings. Proactive planning and continuous learning are key to thriving in this dynamic, global environment.

What is international services?

International services refer to a wide range of business activities and support functions that facilitate transactions, communication, and operations across national borders. These services can include international shipping and logistics, financial transactions, consulting, legal compliance, and customer support tailored for global markets. Organizations specializing in international services help individuals and companies navigate different regulations, cultures, and market requirements to ensure successful operations abroad.

What jobs allow you to work in international services?

Jobs in international services include roles such as international customer support, global logistics coordinator, international sales manager, and foreign language interpreter. These positions often require strong communication skills, cultural awareness, and sometimes language proficiency or relevant certifications. They may involve remote work, travel, or working across different time zones.
More about International Services jobs
What cities are hiring for International Services jobs? Cities with the most International Services job openings:
What are the most commonly searched types of International Services jobs? The most popular types of International Services jobs are:
What states have the most International Services jobs? States with the most job openings for International Services jobs include:
What job categories do people searching International Services jobs look for? The top searched job categories for International Services jobs are:
International Services jobs near you
Infographic showing various International Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,415 per year, or $30 per hour.

Bilingual Customer Service Agent (Vietnamese)

TBI Airport Management

Atlanta, GA • On-site

$21/hr

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
General Responsibilities:
The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine inspection of international passengers. International Services Interpreters are also available to explain Federal Inspection procedures to international passengers and assist them with their travel documents. Translation/interpretation of correspondence, signs and literature pertaining to the airport and passenger information is also required. More in-depth translation and assistance may be necessary for complex deportation or prosecution cases conducted by U.S. Immigration and Customs Enforcement agents. International Services Interpreters encourage maximum utilization of the Federal Inspection area by creating a dependable and efficient communication system catering to passengers, airport tenants and federal agents. International Services Interpreters staff the Passenger Information Counters in the International Complex delivering excellent customer service to all members of the travelling public. More specifically, duties may include operating a public address system, answering telephones, responding to passenger inquiries regarding domestic and international flights, airport facilities, ground transportation, hotels and local attractions.
Major Responsibilities and Functions:
  • Provide translation assistance to federal agents during the routine inspection of international passengers.
  • Interpret during complex deportation and prosecution cases conducted at the airport.
  • Provide airport, airline and tourist information when possible, in English and Vietnamese, as required in different areas of the airport.
  • Provide assistance to incoming international passengers with Automated Passport Control Kiosk.
  • Reflect an excellent public relations image and maintain high standard of service by providing accurate, current and complete information.
  • Offer translation services to Airport tenants and visitors.
  • Operate a public address system announcing arriving and departing flights. Interpreters are also required to assess the validity of paging requests and page individuals throughout the Concourse.
  • Provide information and assistance to employees and visitors in all areas of the International and/or Domestic Concourses.
  • Other duties as assigned.
Requirements
Physical Effort:
Majority of time will be walking the Arrivals and Departures levels assisting airline and airport employees, federal agents and passengers with information regarding the Federal Inspection process, arriving and departing flights and tourist information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for an extended period of time is required throughout the course of daily activities. May be required to work on a computer, in addition to doing paperwork.
Mental Effort:
Position involves sensitive encounters with passengers, airline employees and federal agents and requires a sense of responsibility to provide the most accurate interpretation services and information. Required to explain complex federal laws and procedures to international passengers. Translate difficult deportation and prosecution cases under time sensitive conditions. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities.
Requirements
Qualifications:
  • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • College degree preferred.
  • Ability to communicate effectively in English and Japanese to include written and verbal communication in both languages. Demonstrated skill in effective written communication in at least one foreign language.
  • Will be required to provide written and verbal communication testing in both languages during the interview process.
  • Ability to establish and maintain good working relationships with other TBI employees, airline employees and federal agents.
  • Prior experience interpreting/translating in a professional environment preferred.

Salary Description
$21/hr

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