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International Operations Associate Jobs in Rochester, NY

Verizon

Retail Sales Associate

Rochester, NY · On-site

$65K - $75K/yr

Continuously develop yourself through ongoing training and up-skill in operational functions across ... international destinations, gifts, and other incentives * Five weeks of paid time off (vacation ...

Verizon

Retail Sales Associate

Webster, NY · On-site

$65K - $75K/yr

Continuously develop yourself through ongoing training and up-skill in operational functions across ... international destinations, gifts, and other incentives * Five weeks of paid time off (vacation ...

Verizon

Retail Sales Associate

Victor, NY · On-site

$65K - $75K/yr

Continuously develop yourself through ongoing training and up-skill in operational functions across ... international destinations, gifts, and other incentives * Five weeks of paid time off (vacation ...

Verizon

Retail Sales Associate

Rochester, NY · On-site

$65K - $75K/yr

Continuously develop yourself through ongoing training and up-skill in operational functions across ... international destinations, gifts, and other incentives * Five weeks of paid time off (vacation ...

Verizon

Retail Sales Associate

Victor, NY · On-site

$65K - $75K/yr

Continuously develop yourself through ongoing training and up-skill in operational functions across ... international destinations, gifts, and other incentives * Five weeks of paid time off (vacation ...

Tomra

Warehouse Second Shift Supervisor

Farmington, NY · On-site

TOMRA is an international recycling company is looking to fill the role of a Shift Supervisor in ... Pay: $65,000/yr + Bonus potential The Shift Supervisor will assist the Operations Manager in ...

Tomra

Warehouse Second Shift Supervisor

Farmington, NY · On-site

$65K/yr

TOMRA is an international recycling company is looking to fill the role of a Shift Supervisor in ... Pay: $65,000/yr + Bonus potential The Shift Supervisor will assist the Operations Manager in ...

Tomra

Warehouse Second Shift Supervisor

Farmington, NY · On-site

$65K/yr

TOMRA is an international recycling company is looking to fill the role of a Shift Supervisor in ... Pay: $65,000/yr + Bonus potential The Shift Supervisor will assist the Operations Manager in ...

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All JobsInternational Operations Associate JobsInternational Operations Associate Jobs in Rochester, NY

International Operations Associate information

See Rochester, NY salary details

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$52

How much do international operations associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for international operations associate in Rochester, NY is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.90 per hour, depending on experience, location, and employer.

What is the difference between International Operations Associate vs International Business Coordinator?

AspectInternational Operations AssociateInternational Business Coordinator
Required CredentialsBachelor's degree, relevant certifications in logistics or operationsBachelor's degree, often in business or international relations
Work EnvironmentCorporate offices, logistics centers, international shipping settingsCorporate offices, client-facing roles, project management settings
Employer & Industry UsageGlobal companies, logistics firms, import/export businessesMultinational corporations, trade organizations, consulting firms
Common Search & Comparison IntentYesYes

The International Operations Associate primarily focuses on managing international logistics, supply chain processes, and operational tasks. In contrast, the International Business Coordinator often handles client communication, project coordination, and cross-border business activities. While both roles require similar educational backgrounds and work in international settings, their core responsibilities differ, with the associate emphasizing operational execution and the coordinator focusing on communication and project management.

What does an International Operations Associate do?

An International Operations Associate supports a company's global activities by coordinating logistics, processing documentation, and ensuring compliance with international regulations. They work closely with teams across borders to manage shipments, resolve operational issues, and facilitate communication between international partners. Their role is crucial in optimizing supply chains and ensuring smooth transactions in markets around the world.

How does an International Operations Associate typically collaborate with cross-functional teams to ensure smooth global processes?

International Operations Associates frequently work with teams across logistics, compliance, sales, and customer service to coordinate shipments, resolve customs issues, and streamline supply chain activities. This role often requires effective communication across time zones and cultures, as well as the ability to manage multiple priorities and adapt to rapidly changing global circumstances. Strong collaboration is essential to anticipate potential disruptions and ensure all departments are aligned on international procedures and timelines.

What are the key skills and qualifications needed to thrive as an International Operations Associate, and why are they important?

To thrive as an International Operations Associate, you generally need strong analytical skills, attention to detail, and a relevant degree such as business, international relations, or supply chain management. Familiarity with ERP systems, international shipping software, and knowledge of import/export regulations or certifications like APICS are typical technical requirements. Excellent communication, cultural awareness, and problem-solving abilities help you navigate diverse teams and global logistics challenges. These skills ensure smooth cross-border operations, regulatory compliance, and effective collaboration across international markets.
What are the most commonly searched types of International Operations jobs in Rochester, NY? The most popular types of International Operations jobs in Rochester, NY are:
What job categories do people searching International Operations Associate jobs in Rochester, NY look for? The top searched job categories for International Operations Associate jobs in Rochester, NY are:
International Operations Associate jobs near you

Contact Center Customer Care Associate

Cotality

Rochester, NY • Hybrid

$40K - $41K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 27 days ago

Job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

About the role

Embrace a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate with Cotality. As the welcoming face of our company, you exhibit professionalism in every customer interaction, prioritizing their satisfaction above all.

Location: Our office is located at 4545 E River Rd Ste 220, W Henrietta, NY 14586 . Candidates should live within a commutable distance to this site.

Training: New hires receive 4 weeks of training, often administered via a virtual classroom, but instructor led. This will also include on-the-job training and call shadowing. For training, this role will be on site Monday-Thursday, with the option of working remotely on Fridays. The hours of training are Monday - Friday, 9:00am - 6:00pm.

Schedule: This center is open from 7:50am-9:00pm Central Monday - Friday. Post training, employees can exercise a hybrid work model, with 1 day onsite (Thursday) and 4 days working remotely, based on individual performance. This model could change based on business needs. At Week 7 and after, employees could be assigned a schedule which could include coming in earlier than 8:00am, or working later than 5:00pm, but still within center hours of operation. Adherence to working these hours is required, no exceptions.

What you will be doing:

  • Successfully manage inbound call inquiries (approximately 22-25 per day) on behalf of a Cotality client regarding mortgage escrow and tax questions

  • Identify customers' needs, research using various systems (sometimes up to 10 different portals), utilize tools to interpret and analyze data, to provide accurate solutions and guidance, educate customers

  • Actively and accurately documents discussions of inquiries and leverage internal tools/processes for next-level resolution needs

  • Leverage and master the use of multiple contact center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International)

  • Consistently meet or exceed individual production metrics and quality KPIs, some of which may be required by client contractual service levels

  • Act in a professional and appropriate manner always, and adhere to a strict schedule, meeting attendance guidelines

Job Qualifications:

Basic Qualifications:

  • High school diploma, GED or equivalent

  • 1+ years of experience in a customer service/customer support role

  • 1+ years of Tech proficiency with MS Office, with heavy use of MS Teams, or Google Suite and a client management system

  • Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail

  • Must successfully meet or exceed personal KPIs, adhere to schedule/attendance and meet required deliverables/deadlines

Preferred Qualifications:

  • A bachelor's or associate degree

  • Tax/banking/mortgage/real estate industry servicing experience

  • Contact Center experience

  • Hands-on tech proficiency in contact center/ workforce engagement management agent software to retrieve, query, update systems using multiple screens simultaneously, preferably Cisco Finesse, Calabrio

Compensation Range:

$40,000 - $41,600 Annually

#LI-Hybrid

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

  • Health: Multiple medical plan options with mental health and wellness support offerings.

  • Retirement: 401(k) with company match and vesting after one year.

  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunityemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. Cotalitymaintains a Drug-Free Workplace.

Cotality is fully committed to a work environment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.

Privacy Policy

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

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