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International Key Account Manager Jobs in Rochester, MI

Communicate consistently with global key account managers on assigned accounts to leverage global opportunities into sales for North America, as well as provide the global team with insights from ...

Manage the overall relationship with customers, cultivating key stakeholder relationships across sales and application engineering functions to ensure successful account management and support for ...

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International Key Account Manager information

See Rochester, MI salary details

$36.8K

$85.2K

$128.4K

How much do international key account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for international key account manager in Rochester, MI is $85,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $102,200.00 per year, depending on experience, location, and employer.

What is an international key account manager?

An International Key Account Manager is responsible for managing and growing relationships with a company’s most important clients across multiple countries or regions. They act as the main point of contact for these key accounts, ensuring their needs are met and identifying opportunities for increased business. Their role often involves coordinating with internal teams, negotiating contracts, and developing strategies to maintain long-term partnerships. Strong communication, cultural awareness, and strategic planning skills are essential for success in this position.

How does an international key account manager typically collaborate with cross-functional teams to meet client needs?

International Key Account Managers frequently work with colleagues across sales, logistics, marketing, and customer service to deliver tailored solutions for global clients. They coordinate closely to ensure product availability, align on pricing strategies, and resolve complex issues that may arise in different regions. Effective communication and project management skills are essential, as the role often involves bridging cultural and operational differences to maintain strong, long-term client relationships. This collaborative approach helps ensure that key accounts receive consistent, high-quality service worldwide.

What are the key skills and qualifications needed to thrive as an international key account manager, and why are they important?

To thrive as an International Key Account Manager, you need expertise in sales strategy, account management, and global market knowledge, often supported by a business degree and experience managing cross-border client relationships. Familiarity with CRM software, data analytics tools, and international trade regulations is typically required. Excellent negotiation, intercultural communication, and relationship-building skills are crucial for excelling in this role. These competencies enable you to manage complex international accounts, drive business growth, and foster long-term client partnerships across diverse markets.

What is the difference between International Key Account Manager vs Customer Success Manager?

AspectInternational Key Account ManagerCustomer Success Manager
CredentialsRelevant sales, account management certifications, industry experienceCustomer service, client relationship, and sometimes sales certifications
Work EnvironmentGlobal client accounts, sales teams, cross-cultural communicationClient onboarding, ongoing support, retention focus
Employer & IndustryManufacturing, tech, wholesale, multinational corporationsSoftware, SaaS, tech, service industries

The International Key Account Manager primarily focuses on managing large, strategic accounts across borders, emphasizing sales growth and relationship building. In contrast, a Customer Success Manager concentrates on ensuring client satisfaction, retention, and product adoption. While both roles require strong communication skills and industry knowledge, their core objectives differ: sales expansion versus client success and loyalty.

How much do international key account managers get paid?

International Key Account Managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors can offer higher compensation, often including bonuses and benefits. Strong negotiation skills and industry knowledge can also influence salary levels.

What does an international key account manager do?

An international key account manager is responsible for managing relationships with a company's most important clients across multiple countries. They coordinate sales strategies, negotiate contracts, and ensure customer satisfaction while working closely with sales, marketing, and logistics teams. Strong communication skills and knowledge of international markets are essential for success in this role.

What are popular job titles related to International Key Account Manager jobs in Rochester, MI?

For International Key Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching International Key Account Manager jobs in Rochester, MI look for?

The top searched job categories for International Key Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for International Key Account Manager jobs?

Cities near Rochester, MI with the most International Key Account Manager job openings:

Infographic showing various International Key Account Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $85,200 per year, or $41 per hour.

Engineering Key Account Manager

NGK Detroit

Novi, MI • On-site

Full-time

Re-posted 11 days ago


Job description

NGK Automotive Ceramics USA, Inc. is a subsidiary of the leading ceramic technology company NGK Corporation, located in Nagoya, Japan. NGK Automotive Ceramics USA, Inc. directly supports and supplies all major automobile manufacturers and heavy-duty diesel manufacturers with high-performance components for emission control systems. NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application engineering and/or engineering account management experience.
I. BASIC FUNCTIONS
Researches and reports information on the performance of company technologies as well as competing technologies within the Customer base. Aids in the development and application of products to fulfill customer needs. Confers with existing and prospective customers and assesses customer needs. Promotes and implements technical products and services into customer development and production programs. Responsibilities include providing product functionality and capability reports and acting as technical liaison both internally and externally. Responsible for the communication between NGK and customers and acts as the liaison for the commercial and technical aspects of the business. This is a hybrid role requiring 2-3 days in office.
II. ESSENTIAL FUNCTIONS
  1. Has the lead function on all interactions with the Customer and has responsibilities and ownership for the business account. Takes full accountability for all aspects of the business and solicits support from within the company in the interests of the company. Acts as the communication leader for the business account. Strives to establish NGK as global number one supplier at the customer.
  2. Responsible for the commercial success of the account, by hitting sales and profit targets that comply with growing market demand and maintain/increase price levels for the future.
  3. Always maintains and seeks deeper communication networks at the customers (OEM & supply chain partners).
  4. Ensure regular and consistent meetings with Customers capturing detailed reports, outcomes and necessary actions whilst documenting the details and capturing on the NAU database.
  5. Provides technical expertise, recommends improvements and negotiates with Customers on product specifications, performance requirements, developments strategies and configurations and leads interaction with Product Management (PM) at NAU and ACPE to find best solutions for the Customer and NGK.
  6. Confers with key Customer personnel in engineering, purchasing and quality etc. to assess their needs and to determine their technical and business requirements (Quality/cost/performance), whilst always understanding the direct impact on NGK.
  7. Collaborates with Business Strategy (BS) and PM groups to communicate/interchange customer requirements and establish best case solutions from a Commercial and Technical perspective.
  8. Coordinates the negotiation of contracts, contractual changes, preparations of proposals and financial conditions of contracts. Coordinates and monitors pricing, quotations, business proposals and 'win-or-lose' feedback, all with the support of BS group and HQ.
  9. Initiates the kick-off of PPAP & Production products via the 'Advanced Information' (AI) & 'Confirmed Information' (CI) process in conjunction with guidance from BS group.
  10. Has lead responsibility for the creation of customer budgets files as required by HQ twice per annum. Provides physical budget files to BS group and agree final figures before it is submitted to HQ via the BS group.
  11. Monitors the actual sales and delivery figures related to the annual budget figures and initiates investigations with Customers on questionable discrepancies. Provide clarity and direction to relevant departments (Planning, Logistics, BS group and HQ).
  12. Researches changing and global emission regulations and resulting after-treatment technology development/requirements. Anticipates future business needs.
  13. Monitors market trends and recommends necessary business strategies.
  14. Monitors competitor performance and recommend product/technology & commercial development strategies as required. Anticipates possible future actions of the competition.
  15. Works as key communication interface between Customers and PM & BS groups and actively participates in internal meetings (Technical & Commercial) to convey business needs to all parties. Acts as key participant in internal technical exchanges and promotes the customers needs in forums such as GEM and NAU technical meetings.
  16. Aids in the development of existing NGK processes and systems to fulfill the needs of customers.
  17. Leads to resolve Quality Assurance (QA) issues and diagnostics of technical problems, related to the products and relevant specifications.
  18. Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
  19. Coordinates and supports visits to customer or NGK facilities for issues such as customer audits, senior management business meetings, workshops, quality issues etc.
  20. Focuses on all opportunities for product differentiation. Delivers input and support for any internal or external new business opportunities as well as new applications within existing customers.
  21. Ensures adherence to master vehicle/engine program plans and develops solutions to problems, as well as directs those assigned to the program from various departments within NGK and customer if necessary. Provide program status reports and ensure sufficient communication to all relevant parties both internal and external.
  22. Ensures compliance and support of company policies, procedures, and objectives.
  23. Performs duties as deemed necessary by direct supervisor and senior management.

III. QUALIFICATIONS
Education/: Bachelor's degree in engineering or equivalent, Master's degree is preferred.
Experience: Three (3) to five (5) years of direct experience as application engineer or similar position(s).
Skills/Aptitude:
  • Knowledge of the practical application of engineering science and technology.
  • Emissions ceramics products, Coater and Canner experience preferred.
  • Strong customer interface and negotiation skills.
  • Ability to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Effective oral and written communication skills.
  • Excellent inter-personal skills, computer literate.
Work Environment:
  • Office environment.
  • Hybrid work schedule. (Full time office attendance may be required during training period)
  • Overtime may be required to meet program/project deadlines.
  • Physically able to participate in presentations and meetings.
  • Domestic and International travel is required.