International Foundation Jobs (NOW HIRING)

Description

Are you a college student enrolled in an IT program, and looking for some hands-on experience?

Do you have a service-oriented mindset, and enjoy helping people?

Would you like to join a local company with a great culture, awesome mission, and fun coworkers?

Come learn with us! The International Foundation of Employee Benefit Plans has a paid, onsite IT Information Technologies Internship opportunity available for Fall 2026 (limited term, temporary/seasonal). We are considering any current college students who are majoring in IT; preferably with a Sophomore, Junior or Senior standing. 

We would be open to starting the internship prior to the fall semester, if available. Additionally, there may be an opportunity to extend the internship into Spring of 2027, depending on business needs.

The IT Intern will be working onsite at our office in Brookfield, WI under the direction of our Help Desk and User Support Staff; working directly with employees to assist with computer/network troubleshooting and addressing Level 1 Help Desk tickets through our system.

Essential Duties and Responsibilities

This Position Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

• Answer incoming phone calls, emails and Teams chats from end users to troubleshoot and resolve IT issues.
• Track and resolve services issues submitted via the IT Ticketing system.
• Provide training materials and other internal documents as needed. 
• Assist with administrative and technical projects for the IT function of the organization.
• Participate in departmental meetings and status calls related to hiring and employment.
• Performs all other duties as assigned by the IT leadership team.
• Setup and Configure computer workstations. 

Requirements

Required Education/ Experience:

• Enrolled in an Associates or Bachelors degree program, majoring in the IT field. We prefer students outside of their freshman year of college, but will consider candidates based on their individual knowledge, skills and experience. 
• Strong knowledge base in PC's
• Mac, VMware, and/or meeting room audio-visual experience a plus, but not required.

The International Foundation will always consider candidates with an equivalent combination of education and relevant experience.

Minimum Qualifications/Skills:

• Positive attitude backed by a willingness to learn new things.
• Ability to maintain the strict confidentiality of information, which may include personal information, disciplinary actions, and/or compensation information.
• Excellent data entry skills and a track record of accuracy in work product.
• Strong organizational and time management skills.
• Ability to work independently.
• Excellent interpersonal skills with the ability to communicate effectively with non-technical staff.
• Ability to effectively prioritize and multi-task.

Travel Requirements:

This position is not expected to travel for work.

Schedule & Work Environment:

The target schedule for this role will be 15-20 hours per week, between the hours of 8:00am and 5:00pm CST, Tuesday through Thursday. Additional hours may be available on Mondays and Fridays. It is preferred that the person have a set schedule for the duration of the internship, however, we can accommodate a flexible schedule for the right candidate.

Due to the nature of this assignment, this position is expected to work 100% onsite at our corporate headquarters office in Brookfield, WI.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, or crouch

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

The wage for this hourly, non-exempt level position is $16.00/hour.

ABOUT US:

The International Foundation of Employee Benefit Plans is North America's largest membership organization for those who work with employee benefit plans. The Foundation's employees make a HUGE impact on the livelihoods of millions of workers across the U.S. and Canada because of the work we do in providing education and research to the benefits community. Employees enjoy an outstanding benefits package, unique employee perks, creative and caring co-workers-all within a family-friendly workplace. Speaking of workplaces, the Foundation is tucked into a 15-acre wooded slice of nature in the heart of Brookfield. We're small enough for you to have ongoing, meaningful impact on the organization but big enough to make international news. Visit us at www.ifebp.org or connect with us on the socials.

PRE-EMPLOYMENT CONTINGENCIES

All at-will offers of employment issued by the International Foundation are contingent upon a successful completion of: background check, employment history verification, education verification (as applicable by position), credit check (as applicable by position), motor vehicle records (MVR) check (as applicable by position), 3-5 professional references, and completion of the Federal I-9 and E-Verify process to demonstrate eligibility to work for the IFEBP.

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