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International Customer Service Manager Jobs in Indiana

Safeway Auto Service

Service Manager

Warsaw, IN · On-site

Do you want to work for an award-winning dealership that values exceptional customer service, as ... Manage shop production schedule to meet pace and budget * Consult with guests regarding vehicle ...

Graff Auto Campus

Service Manager

Burns Harbor, IN · On-site

$90K - $150K/yr

The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency. Responsibilities:

Graff Auto Campus

Service Manager

Chesterton, IN · On-site

$90K - $150K/yr

The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency. Responsibilities:

Graff Auto Campus

Service Manager

Burns Harbor, IN · On-site

$90K - $150K/yr

The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency. Responsibilities:

Cintas Corporation

Service Manager

Fort Wayne, IN · On-site

$65 - $90/hr

Cintasis seeking a Service Manager to directly manage our customer facing Service team. Responsibilitiesinclude hiring and performance management; managing the overall performance of a team ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Frequently reports to the Customer Service Manager. * Experience in customer-facing roles previously, Microsoft Office application skills are a must. * Particularly Excel, Outlook, and Word. Any ...

Tire Discounters

Service Manager

Greenwood, IN · On-site

$55K - $85K/yr

We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager:

Garber CDJR Valparaiso

Service Manager

Valparaiso, IN · On-site

Do you want to work for an award-winning business that values exceptional customer service, as well ... Manage shop production schedule to meet pace and budget * Consult with guests regarding vehicle ...

Northwest Indiana Automotive Dealership

Be Seen First

Service Manager

Highland, IN · On-site

$100K - $150K/yr

Maintain above average Customer Service. * Ability to motivate ASMs and technicians * Understand customer concerns * Explain service being performed and keep customer informed and updated throughout ...

Infrahire

Service Manager

Indianapolis, IN · On-site

This role is responsible for managing service personnel, supporting customer retention and account growth, maintaining operational standards, and partnering with branch leadership to achieve overall ...

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International Customer Service Manager information

What does an international customer service manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an international customer service manager?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.

How does an international customer service manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How much does an International Customer Service Manager get?

An International Customer Service Manager's salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may earn higher compensation, and the position often requires strong communication skills and knowledge of CRM tools.

What are popular job titles related to International Customer Service Manager jobs in Indiana?

For International Customer Service Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching International Customer Service Manager jobs in Indiana look for?

The top searched job categories for International Customer Service Manager jobs in Indiana are:

What cities in Indiana are hiring for International Customer Service Manager jobs?

Cities in Indiana with the most International Customer Service Manager job openings:

International Customer Service Manager jobs near you
Infographic showing various International Customer Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

International Senior Credit Risk Specialist I, South Bend, IN (On-Site)

1st Source Bank

South Bend, IN • On-site

Full-time

Re-posted 15 days ago

1st Source Bank rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

17th of 175 rated banks

Job description

POSITION SUMMARY
Responsible for performing advanced and specialized credit analysis of domestic and international loan transactions for current and prospective customers. This role requires the application of theoretical and practical knowledge in finance, accounting, and international credit risk analysis to evaluate financial condition, repayment capacity, and overall creditworthiness.
The position focuses on cross-border lending and international customer portfolios, including the analysis of foreign financial statements, economic conditions, and country-specific risks. Exercises independent judgment and discretion in evaluating complex financial information and recommending credit decisions.
ESSENTIAL REQUIREMENTS
  • Performs in-depth analysis of complex commercial and international credit transactions, including new loan requests, renewals, and modifications.
  • Analyzes financial statements (domestic and foreign), including balance sheets, income statements, and cash flow statements prepared under varying accounting standards.
  • Evaluates credit risk associated with international customers, including foreign exchange exposure, sovereign/country risk, political and economic conditions, and cross-border legal considerations.
  • Conducts quantitative financial modeling and ratio analysis to assess repayment capacity and financial stability.
  • Reviews and interprets credit reports, third-party financial data, and industry research to support credit recommendations.
  • Assesses adequacy and valuation of collateral, including assets located in foreign jurisdictions.
  • Prepares comprehensive written credit analyses and recommendations for approval, demonstrating clear rationale and risk assessment.
  • Communicates credit decisions and findings effectively to internal stakeholders, including sales teams and senior management.
  • Maintains and performs periodic reviews of existing credit relationships, identifying changes in risk profile.
  • Conducts industry and regional research, particularly for international markets in which customers operate.
  • Collaborates with Senior Credit Analysts and management on complex or high-risk credit relationships.
  • Ensures compliance with all applicable banking regulations, credit policies, and risk management standards.
  • Regular and predictable attendance is an essential function of the position.
  • Complete all required compliance and regulatory training.

NON-ESSENTIAL FUNCTIONS
Performs all other duties as assigned.
EXPERIENCE/SKILLS
  • Minimum of five (5) years of experience in commercial credit analysis, financial analysis, banking, or a related field, preferably including exposure to international credit or cross-border transactions.
  • Demonstrated ability to apply advanced financial and accounting principles to analyze complex financial statements and credit structures.
  • Knowledge of international financial reporting considerations, foreign exchange risk, and global economic factors impacting credit risk.
  • Strong proficiency in financial modeling, ratio analysis, and risk assessment techniques.
  • Ability to exercise independent judgment and discretion in evaluating creditworthiness and making recommendations.
  • Strong analytical, problem-solving, and organizational skills with a high degree of accuracy and attention to detail.
  • Proficiency in Microsoft Excel and Word, including advanced data analysis capabilities.
  • Excellent written and verbal communication skills, including the ability to present complex financial information clearly and concisely.

EDUCATION
Bachelor's Degree in Accounting, Finance, Business Administration, or a closely related field with a concentration in finance or financial analysis is required.
LANGUAGE REQUIREMENTS
Portuguese language proficiency is required to effectively analyze financial documents, communicate with clients, and evaluate credit risk for Portuguese-speaking international customers and markets.
Spanish language proficiency is preferred to support additional international customer relationships.
TRAVEL REQUIREMENTS
Ability to travel to various locations, including occasional overnight travel, as needed for meetings, customer visits, and business-related activities.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.
EQUIPMENT
Standard office equipment including PC, phone, and Microsoft Office applications.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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