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Intermodal Service Worker Jobs (NOW HIRING)

Sethmar

Intermodal Specialist

Leawood, KS · On-site

Responsibilities include, but are not limited to: · Working with intermodal carriers, building and ... service, and warehouse personal to ensure seamless coordination of shipments and optimize ...

NFI Industries

Director of Intermodal

Austin, TX · On-site

$117K - $156K/yr

Establish a close working relationship with the Intermodal Sales and Business Development functions. * Provide strong leadership to all functions of the business and build a "service/customer ...

Pinnacle Logistics

Intermodal Local Driver

Houston, TX · On-site

$66K - $75K/yr

... services. We manage the shipments to and from over 40 freight terminals every day. Shift: = day ... Conduct pre-trip and post-trip inspections to ensure safe working conditions of the tractor and ...

PINNACLE LOGISTICS

Intermodal Local Driver

Houston, TX · On-site

$24 - $26/hr

... services. We manage the shipments to and from over 40 freight terminals every day. Shift: = day ... Conduct pre-trip and post-trip inspections to ensure safe working conditions of the tractor and ...

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Intermodal Service Worker information

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How much do intermodal service worker jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for intermodal service worker in the United States is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is an intermodal service worker?

Intermodal Service Workers are professionals who facilitate the transfer and handling of freight containers between different modes of transportation, such as trains, trucks, and ships. They are responsible for loading and unloading cargo, inspecting containers for damage, securing shipments, and ensuring that safety regulations are followed throughout the transfer process. These workers play a crucial role in maintaining efficient and safe operations in shipping yards, rail terminals, and ports. Their duties may also include operating heavy machinery, conducting routine maintenance, and communicating with logistics teams to coordinate schedules.

What are the key skills and qualifications needed to thrive as an intermodal service worker, and why are they important?

To thrive as an Intermodal Service Worker, you need a solid understanding of freight handling, logistics operations, and safety procedures, often requiring a high school diploma or equivalent. Familiarity with equipment like forklifts, cranes, and computerized inventory tracking systems is typically necessary. Strong attention to detail, teamwork, and effective communication help ensure smooth operations and safety compliance. These skills are crucial for efficiently managing cargo transfers and maintaining safety standards in fast-paced intermodal environments.

What are some common challenges faced by intermodal service workers, and how can they be managed on the job?

Intermodal Service Workers often encounter challenges such as coordinating schedules between different transportation modes, handling heavy equipment safely, and working outdoors in various weather conditions. Managing these challenges requires strong communication with team members, attention to safety protocols, and adaptability to shifting priorities and work environments. Teamwork and ongoing training are essential for effectively managing workloads and maintaining efficient operations. Many employers provide regular safety briefings and encourage collaboration to address issues as they arise.
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Who are the top companies hiring for Intermodal Service Worker jobs?

The top employers for Intermodal Service Worker jobs are:

What job categories do people searching Intermodal Service Worker jobs look for?

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Intermodal Service Worker jobs near you
Infographic showing various Intermodal Service Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,174 per year, or $21.2 per hour.

Transportation Customer Service Specialist

K2d, Inc.

Greeley, CO • On-site

$17.60 - $26.95/hr

Other

Posted 6 days ago

Job description

Transportation Customer Service Specialist

Salary Range $17.60 - $26.95 Hourly Position Type Full Time

Job Title: Transportation Customer Service Specialist Reports to: Transportation Manager

Summary: This position serves as the liaison for our customers, and shares logistical information by entering scheduled appointment times, arrivals, and departure times. Tracks on-time delivery performance by order, as well as dwell time and detention cost by customer. Monitors all aspects of logistics and traffic functions and assists in communicating the timely delivery of finished goods to customers to provide the best experience for the customer. Coordinates the messaging of shipping underages for customers by working collaboratively with Operations and Sales.

Essential Duties and Responsibilities

  • Model a "Customer 1st" behavior through a "hands-on" approach. Track and coordinate the day-to-day orders that are scheduled for pick up, delivery, and/or that are in transit. Assist with date changes, delays, and rescheduling of orders. Notify customers of any delays or potential transit delays of their orders by providing them an updated Estimated Times of Arrival (ETA). Ensure incoming customer phone calls are handled to mitigate issues and resolve problems to ensure the highest level of customer satisfaction.
  • Practice an overall cost-conscious culture, while ensuring customer service is championed. Critically and logically evaluate the costs, risks, and benefits of alternatives before coming to a solution. Timely create the necessary manual or electronic documentation and ensure the entry of computerized data, including verifying all orders are in 3g to facilitate transmission.
  • Proactively participate in the arrangement of transportation, tracking shipments, troubleshooting failures, and responding to inquiries regarding shipping. Monitors inventory at third party cold storage facilities and provide support for loading issues at Lineage and other 3rd party cold storage warehouses.
  • Take ownership of logistical data by collaborating with carriers to get scheduled delivery times and in-and-out times at each stop. Generate and maintain tracking for on-time delivery report by both carrier and customer. Enter all information in 3g and create on-time and customer dwell time reports. Retrieve Proof of Deliveries (PODs) from carriers. Confirm dates and transit times for intermodal service provider options.
  • Aid in freight consolidation, load building, and routing efficiency. Probes and looks past symptoms to determine the underlying causes of problems and issues. Approaches problems holistically; defines connections, linkages, interdependencies and develops solutions. Takes ownership of problems and stays on top of them until resolved.

Education/Experience:

  • Bachelor's or associate degree in transportation or logistics, with 3 years' work experience or the equivalent combination of education and relevant experience.
  • Excellent reading, communication, and organizational skills. Must possess intermediate proficiency in the use of a Personal Computer (PC) and related Microsoft business software. Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply, and divide units of U.S. currency, weight, volume, and distance measurements, etc.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to read and interpret documents and write routine correspondence. Responds promptly and professionally to customer needs. Gathers and analyzes information skillfully.
  • Ability to effectively present information in one-on-one and small group situations to other associates of the organization.
  • Possess functional analytical skills, strategic planning and a commitment to continuous improvement. Ability to work independently with minimal supervision.

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